[Skip to main content](#vessel-content) # custom field in product page ## - **[sahab666](/forum/user/33916-sahab666 "View sahab666's Profile")** - [![sahab666's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33916-sahab666 "View sahab666's Profile") Topic Author - [ Offline](/forum/user/33916-sahab666) Less More - Posts: 6 - Thank you received: 0 - - [](http://www.1farsh.com/%D8%AA%D8%A7%D8%A8%D9%84%D9%) - 9 years 8 months ago [\#262300](#262300) by [sahab666](/forum/user/33916-sahab666 "View sahab666's Profile") *[custom field in product page](/forum/33-customers/888835-custom-field-in-product-page#262300 "-- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 I need to get a File from the users when they submit the order. I added a field (file ajax) but afer geting the order no Files i can get from the customer even in admin section or by email!!! please solve this issue and tell me what should I do?")* was created by *[sahab666](/forum/user/33916-sahab666 "View sahab666's Profile")* -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 I need to get a File from the users when they submit the order. I added a field (file ajax) but afer geting the order no Files i can get from the customer even in admin section or by email!!! please solve this issue and tell me what should I do? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODg4MzUtY3VzdG9tLWZpZWxkLWluLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 8 months ago [\#262324](#262324) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[custom field in product page](/forum/33-customers/888835-custom-field-in-product-page#262324 "-- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 I need to get a File from the users when they submit the order. I added a field (file ajax) but afer geting the order no Files i can get from the customer even in admin section or by email!!! please solve this issue and tell me what should I do?")* Hi, You're saying that you have HikaShop 3 but your subscription to HikaShop Business ended more than 6 months ago and custom fields of the type ajax file are only available with the Business edition. So do you really have the latest version ? Did you download a HikaShop 3 package from somewhere else than our website ? We actually fixed some bugs related to the custom fields of the type ajax file since the release of the 3.0.0 and added the patches on our end. If you download again the install package on our website and install it on yours, it should help with the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODg4MzUtY3VzdG9tLWZpZWxkLWluLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.125 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)