[Skip to main content](#vessel-content) # The address information does not appear ## - **[leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile")** - [![leobarreto74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39810-leobarreto74 "View leobarreto74's Profile") Topic Author - [ Offline](/forum/user/39810-leobarreto74) Less More - Posts: 5 - Thank you received: 0 - - 9 years 5 months ago [\#270045](#270045) by [leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile") *[The address information does not appear](/forum/33-customers/890348-the-address-information-does-not-appear#270045 "-- HikaShop version -- : HikaShop Business 3.0.1 -- Joomla version -- : Joomla! 3.7.1 -- PHP version -- : 5.4.45-0+deb7u2 -- Browser(s) name and version -- : Safari - Versão 10.1.1 Hi Team, The address information does not appear. How can i fix it? Look the exemple attachment. Regards, Leo.")* was created by *[leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile")* -- HikaShop version -- : HikaShop Business 3.0.1 -- Joomla version -- : Joomla! 3.7.1 -- PHP version -- : 5.4.45-0+deb7u2 -- Browser(s) name and version -- : Safari - Versão 10.1.1 Hi Team, The address information does not appear. How can i fix it? Look the exemple attachment. Regards, Leo. [ ![tela_hikashop_1.png](/forum/attachment/38260) ](/forum/attachment/38260 "...hikashop_1.png") - [ ![tela_hikashop_1.png](/forum/attachment/38260) ](/forum/attachment/38260 "...hikashop_1.png") [ ](/forum/attachment/38260?download=1 "...hikashop_1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTAzNDgtdGhlLWFkZHJlc3MtaW5mb3JtYXRpb24tZG9lcy1ub3QtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 9 years 5 months ago [\#270058](#270058) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[The address information does not appear](/forum/33-customers/890348-the-address-information-does-not-appear#270058 "-- HikaShop version -- : HikaShop Business 3.0.1 -- Joomla version -- : Joomla! 3.7.1 -- PHP version -- : 5.4.45-0+deb7u2 -- Browser(s) name and version -- : Safari - Versão 10.1.1 Hi Team, The address information does not appear. How can i fix it? Look the exemple attachment. Regards, Leo.")* Hi, I'm not able to reproduce the problem. Do you see the address on the checkout ? Do you have several addresses for that user account ? Are the other addresses displaying correctly ? How is your checkout configured ? Could you do a screenshot of the settings under the "checkout" tab of the HikaShop configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTAzNDgtdGhlLWFkZHJlc3MtaW5mb3JtYXRpb24tZG9lcy1ub3QtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile")** - [![leobarreto74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39810-leobarreto74 "View leobarreto74's Profile") Topic Author - [ Offline](/forum/user/39810-leobarreto74) Less More - Posts: 5 - Thank you received: 0 - - 9 years 5 months ago [\#270284](#270284) by [leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile") Replied by *[leobarreto74](/forum/user/39810-leobarreto74 "View leobarreto74's Profile")* on topic *[The address information does not appear](/forum/33-customers/890348-the-address-information-does-not-appear#270284 "-- HikaShop version -- : HikaShop Business 3.0.1 -- Joomla version -- : Joomla! 3.7.1 -- PHP version -- : 5.4.45-0+deb7u2 -- Browser(s) name and version -- : Safari - Versão 10.1.1 Hi Team, The address information does not appear. How can i fix it? Look the exemple attachment. Regards, Leo.")* Hi, Nicolas! Thank you for your answer! I was in settings under the checkout tab, and fix it. Thank you very much. What I have to do, to appear "User Email" there? Regards, Leo. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTAzNDgtdGhlLWFkZHJlc3MtaW5mb3JtYXRpb24tZG9lcy1ub3QtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 5 months ago [\#270289](#270289) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[The address information does not appear](/forum/33-customers/890348-the-address-information-does-not-appear#270289 "-- HikaShop version -- : HikaShop Business 3.0.1 -- Joomla version -- : Joomla! 3.7.1 -- PHP version -- : 5.4.45-0+deb7u2 -- Browser(s) name and version -- : Safari - Versão 10.1.1 Hi Team, The address information does not appear. How can i fix it? Look the exemple attachment. Regards, Leo.")* Hello, The address template (and mini address template) allow to display the "address" fields. The user email is coming from the user table ; so it is not available via the tags when you edit the address template or the mini address template. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTAzNDgtdGhlLWFkZHJlc3MtaW5mb3JtYXRpb24tZG9lcy1ub3QtYXBwZWFyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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