[Skip to main content](#vessel-content) # Ordering without customer registration ## - **[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")** - [![S1melan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50175-s1melan "View S1melan's Profile") Topic Author - [ Offline](/forum/user/50175-s1melan) Less More - Posts: 4 - Thank you received: 0 - - 9 years 4 months ago [\#270358](#270358) by [S1melan](/forum/user/50175-s1melan "View S1melan's Profile") *[Ordering without customer registration](/forum/33-customers/890405-ordering-without-customer-registration#270358 "-- url of the page with the problem -- : www.blueabyssphoto.com/index.php/checkout -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.30 Beginner here! I have the basic HikaShop. Is there a way that I can allow my customers to order without creating a login? I have tried allowing registration, but it appears that this is only available in the Essential or Business version (I am not the store owner and, thus, have no say in whether or not to upgrade the software).")* was created by *[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")* -- url of the page with the problem -- : [ www.blueabyssphoto.com/index.php/checkout](http://www.blueabyssphoto.com/index.php/checkout) -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.30 Beginner here! I have the basic HikaShop. Is there a way that I can allow my customers to order without creating a login? I have tried allowing registration, but it appears that this is only available in the Essential or Business version (I am not the store owner and, thus, have no say in whether or not to upgrade the software). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTA0MDUtb3JkZXJpbmctd2l0aG91dC1jdXN0b21lci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")** - [![S1melan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50175-s1melan "View S1melan's Profile") Topic Author - [ Offline](/forum/user/50175-s1melan) Less More - Posts: 4 - Thank you received: 0 - - 9 years 4 months ago [\#270369](#270369) by [S1melan](/forum/user/50175-s1melan "View S1melan's Profile") Replied by *[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")* on topic *[Ordering without customer registration](/forum/33-customers/890405-ordering-without-customer-registration#270369 "-- url of the page with the problem -- : www.blueabyssphoto.com/index.php/checkout -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.30 Beginner here! I have the basic HikaShop. Is there a way that I can allow my customers to order without creating a login? I have tried allowing registration, but it appears that this is only available in the Essential or Business version (I am not the store owner and, thus, have no say in whether or not to upgrade the software).")* Okay, I fixed the inability to create a user login by changing the Joomla Global Settings. However, this has now created an additional error. When I access the shopping cart while logged in, I get an error message "Wrong shipping address." What is causing this error? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTA0MDUtb3JkZXJpbmctd2l0aG91dC1jdXN0b21lci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")** - [![S1melan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50175-s1melan "View S1melan's Profile") Topic Author - [ Offline](/forum/user/50175-s1melan) Less More - Posts: 4 - Thank you received: 0 - - 9 years 4 months ago [\#270370](#270370) by [S1melan](/forum/user/50175-s1melan "View S1melan's Profile") Replied by *[S1melan](/forum/user/50175-s1melan "View S1melan's Profile")* on topic *[Ordering without customer registration](/forum/33-customers/890405-ordering-without-customer-registration#270370 "-- url of the page with the problem -- : www.blueabyssphoto.com/index.php/checkout -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.30 Beginner here! I have the basic HikaShop. Is there a way that I can allow my customers to order without creating a login? I have tried allowing registration, but it appears that this is only available in the Essential or Business version (I am not the store owner and, thus, have no say in whether or not to upgrade the software).")* In addition, I am not seeing a checkout/continue with order option. Is this because of the error in the registration process? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTA0MDUtb3JkZXJpbmctd2l0aG91dC1jdXN0b21lci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86282 - Thank you received: 14262 - - 9 years 4 months ago - 9 years 4 months ago [\#270363](#270363) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ordering without customer registration](/forum/33-customers/890405-ordering-without-customer-registration#270363 "-- url of the page with the problem -- : www.blueabyssphoto.com/index.php/checkout -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.30 Beginner here! I have the basic HikaShop. Is there a way that I can allow my customers to order without creating a login? I have tried allowing registration, but it appears that this is only available in the Essential or Business version (I am not the store owner and, thus, have no say in whether or not to upgrade the software).")* Hi, With the Starter edition, the only way is to completely remove the login and address views from the checkout workflow setting of the HikaShop configuration. But that means that you won't get any information from the customers for their purchases. Usually, you at least need an address, and that address needs to be linked to a user entry in HikaShop. And for that, you need to keep the login and address views in the checkout workflow and instead set the "registration" setting to "guest" in the HikaShop configuration, but that's only possible with either the Essential or the Business editions. The error "Wrong shipping address." indicates that you've enabled the TaxCloud plugin which automatically calculate taxes. This plugins uses the address of the customer in order to calculate the taxes. If you have that error message, it means that TaxCloud found that your shipping address is invalid. If you don't use TaxCloud, you can disable the plugin. Last edit: 9 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTA0MDUtb3JkZXJpbmctd2l0aG91dC1jdXN0b21lci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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