[Skip to main content](#vessel-content) # ReCaptcha in joomla contact form AND hikashop ## - **[thschuler](/forum/user/51409-thschuler "View thschuler's Profile")** - [![thschuler's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51409-thschuler "View thschuler's Profile") Topic Author - [ Offline](/forum/user/51409-thschuler) Less More - Posts: 4 - Thank you received: 0 - - 8 years 10 months ago - 8 years 10 months ago [\#285111](#285111) by [thschuler](/forum/user/51409-thschuler "View thschuler's Profile") *[ReCaptcha in joomla contact form AND hikashop](/forum/33-customers/893296-recaptcha-in-joomla-contact-form-and-hikashop#285111 "-- url of the page with the problem -- : www.hydrocontrol.org/contact -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.1.12 -- Browser(s) name and version -- : not relevant -- Error-message(debug-mod must be tuned on) -- : Error Empty solution not allowed. Hi, if I enable ONLY the hikashop recaptcha V2 plugin, recaptcha works as expected, but only in the registration form. if I enable ONLY the joomla recaptcha plugin, recaptcha works as expected, but only in the joomla contact form. if I enable both plugins, recaptcha works as expected in the hikashop registration form. However in the contact form, the recaptcha field is not showing. If I click the contact form send button, I get the joomla error message "Error Empty solution not allowed". The form is not sent. Joomla Global Configuration / site settings / default captcha is set to "captcha - recaptcha". This is also the only available option (except "none", of course) my question: How do I set up joomla/hikashop, so that I can have a recaptcha check in both the registration form and the contact form at the same time? EDIT: I just saw the following statement on www.hikashop.com/support/documentation/7...-with-recaptcha.html (hikashop recaptcha) will also enable you to add a ReCaptcha anti-spam verification on your contact forms. So it seems it used to work at some point? Thank you very much for your help.")* was created by *[thschuler](/forum/user/51409-thschuler "View thschuler's Profile")* -- url of the page with the problem -- : [ www.hydrocontrol.org/contact](http://www.hydrocontrol.org/contact) -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.1.12 -- Browser(s) name and version -- : not relevant -- Error-message(debug-mod must be tuned on) -- : Error Empty solution not allowed. Hi, if I enable ONLY the hikashop recaptcha V2 plugin, recaptcha works as expected, but only in the registration form. if I enable ONLY the joomla recaptcha plugin, recaptcha works as expected, but only in the joomla contact form. if I enable both plugins, recaptcha works as expected in the hikashop registration form. However in the contact form, the recaptcha field is not showing. If I click the contact form send button, I get the joomla error message "Error Empty solution not allowed". The form is not sent. Joomla Global Configuration / site settings / default captcha is set to "captcha - recaptcha". This is also the only available option (except "none", of course) my question: How do I set up joomla/hikashop, so that I can have a recaptcha check in both the registration form and the contact form at the same time? EDIT: I just saw the following statement on [ www.hikashop.com/support/documentation/7...-with-recaptcha.html](https://www.hikashop.com/support/documentation/72-hikashop-integration-with-recaptcha.html) (hikashop recaptcha) will also enable you to add a ReCaptcha anti-spam verification on your contact forms. So it seems it used to work at some point? Thank you very much for your help. Last edit: 8 years 10 months ago by [thschuler](/forum/user/51409-thschuler "View thschuler's Profile"). Reason: new information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTMyOTYtcmVjYXB0Y2hhLWluLWpvb21sYS1jb250YWN0LWZvcm0tYW5kLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thschuler](/forum/user/51409-thschuler "View thschuler's Profile")** - [![thschuler's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51409-thschuler "View thschuler's Profile") Topic Author - [ Offline](/forum/user/51409-thschuler) Less More - Posts: 4 - Thank you received: 0 - - 8 years 10 months ago [\#285116](#285116) by [thschuler](/forum/user/51409-thschuler "View thschuler's Profile") Replied by *[thschuler](/forum/user/51409-thschuler "View thschuler's Profile")* on topic *[ReCaptcha in joomla contact form AND hikashop](/forum/33-customers/893296-recaptcha-in-joomla-contact-form-and-hikashop#285116 "-- url of the page with the problem -- : www.hydrocontrol.org/contact -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.1.12 -- Browser(s) name and version -- : not relevant -- Error-message(debug-mod must be tuned on) -- : Error Empty solution not allowed. Hi, if I enable ONLY the hikashop recaptcha V2 plugin, recaptcha works as expected, but only in the registration form. if I enable ONLY the joomla recaptcha plugin, recaptcha works as expected, but only in the joomla contact form. if I enable both plugins, recaptcha works as expected in the hikashop registration form. However in the contact form, the recaptcha field is not showing. If I click the contact form send button, I get the joomla error message "Error Empty solution not allowed". The form is not sent. Joomla Global Configuration / site settings / default captcha is set to "captcha - recaptcha". This is also the only available option (except "none", of course) my question: How do I set up joomla/hikashop, so that I can have a recaptcha check in both the registration form and the contact form at the same time? EDIT: I just saw the following statement on www.hikashop.com/support/documentation/7...-with-recaptcha.html (hikashop recaptcha) will also enable you to add a ReCaptcha anti-spam verification on your contact forms. So it seems it used to work at some point? Thank you very much for your help.")* Never mind, I found the solution. - Disable the joomla recapture plugin. - in the hikashop plugin, enable "use in contact forms" joomla global configuration / site settings / default captcha is set to none. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTMyOTYtcmVjYXB0Y2hhLWluLWpvb21sYS1jb250YWN0LWZvcm0tYW5kLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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