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#   Robot o Spam Custommer

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- **[avillegas](/forum/user/7717-avillegas "View avillegas's Profile")**
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8 years 8 months ago [\#288088](#288088) by [avillegas](/forum/user/7717-avillegas "View avillegas's Profile")  *[Robot o Spam Custommer](/forum/33-customers/893830-robot-o-spam-custommer#288088 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 5.6.32 -- Browser(s) name and version -- : Chrome, Firefox,  Hi. There is an unregistered &quot;Customer&quot; in our shop that sistematically adds items to the kart, empty the kart and then again ads another item, up to 4 items per seccond every day. This lasts for almost 2 hours dayly. It cames from different IP's every day. What should we do, how can we protect us from this extrange activity?")* was created by *[avillegas](/forum/user/7717-avillegas "View avillegas's Profile")*

-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 5.6.32
-- Browser(s) name and version -- : Chrome, Firefox,

Hi.
There is an unregistered "Customer" in our shop that sistematically adds items to the kart, empty the kart and then again ads another item, up to 4 items per seccond every day. This lasts for almost 2 hours dayly.
It cames from different IP's every day.
What should we do, how can we protect us from this extrange activity?
[ ![011.jpg](/forum/attachment/42677) ](/forum/attachment/42677 "011.jpg")

- [ ![011.jpg](/forum/attachment/42677) ](/forum/attachment/42677 "011.jpg") [ ](/forum/attachment/42677?download=1 "011.jpg")

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8 years 8 months ago -  8 years 8 months ago [\#288097](#288097) by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile")  Replied by *[kyratn](/forum/user/38342-kyratn "View kyratn's Profile")* on topic *[Robot o Spam Custommer](/forum/33-customers/893830-robot-o-spam-custommer#288097 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 5.6.32 -- Browser(s) name and version -- : Chrome, Firefox,  Hi. There is an unregistered &quot;Customer&quot; in our shop that sistematically adds items to the kart, empty the kart and then again ads another item, up to 4 items per seccond every day. This lasts for almost 2 hours dayly. It cames from different IP's every day. What should we do, how can we protect us from this extrange activity?")*

Hi,

From your screenshot It's probably bots. This topic will help you: [ www.hikashop.com/forum/checkout/891589-m...m-carts-created.html](https://www.hikashop.com/forum/checkout/891589-many-single-item-carts-created.html)

Regards

Last edit: 8 years 8 months ago by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile").

The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile")

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