[Skip to main content](#vessel-content) # 404 on Carts Icon ## - **[evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile")** - [![evolutionpaul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile") Topic Author - [ Offline](/forum/user/33553-evolutionpaul) Less More - Posts: 7 - Thank you received: 0 - - 8 years 4 months ago [\#294391](#294391) by [evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile") *[404 on Carts Icon](/forum/33-customers/895073-404-on-carts-icon#294391 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I'm getting a 404 error on the carts icon on the customer account page: This link in on the icon points to: account-orders/cart/showcart/cart_type-cart.html No doubt I've missed something, but after ages of trying to get it sorted, I'm getting short on hair. :) Any idea why I'm seeing this and where I rectify? Cheers")* was created by *[evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile")* -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I'm getting a 404 error on the carts icon on the customer account page: [ ![ca.jpg](/forum/attachment/44002) ](/forum/attachment/44002 "ca.jpg") This link in on the icon points to: account-orders/cart/showcart/cart_type-cart.html No doubt I've missed something, but after ages of trying to get it sorted, I'm getting short on hair. ![:)](/media/kunena/emoticons/8.png ":)") Any idea why I'm seeing this and where I rectify? Cheers - [ ![ca.jpg](/forum/attachment/44002) ](/forum/attachment/44002 "ca.jpg") [ ](/forum/attachment/44002?download=1 "ca.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTUwNzMtNDA0LW9uLWNhcnRzLWljb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 8 years 4 months ago [\#294410](#294410) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[404 on Carts Icon](/forum/33-customers/895073-404-on-carts-icon#294410 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I'm getting a 404 error on the carts icon on the customer account page: This link in on the icon points to: account-orders/cart/showcart/cart_type-cart.html No doubt I've missed something, but after ages of trying to get it sorted, I'm getting short on hair. :) Any idea why I'm seeing this and where I rectify? Cheers")* Hi, The link is not necessarily wrong. It works on my end. What if you change "showcart" to "show" in the URL ? Does it work ? What you can try also is to download again the install package of HikaShop and install it on yours. We've added a patch which might help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTUwNzMtNDA0LW9uLWNhcnRzLWljb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile")** - [![evolutionpaul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile") Topic Author - [ Offline](/forum/user/33553-evolutionpaul) Less More - Posts: 7 - Thank you received: 0 - - 8 years 4 months ago [\#294442](#294442) by [evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile") Replied by *[evolutionpaul](/forum/user/33553-evolutionpaul "View evolutionpaul's Profile")* on topic *[404 on Carts Icon](/forum/33-customers/895073-404-on-carts-icon#294442 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I'm getting a 404 error on the carts icon on the customer account page: This link in on the icon points to: account-orders/cart/showcart/cart_type-cart.html No doubt I've missed something, but after ages of trying to get it sorted, I'm getting short on hair. :) Any idea why I'm seeing this and where I rectify? Cheers")* HI I've uploaded the patch which changed the url to: account-orders/cart/show.html But I am still getting a 404. I've used the joomla redirect plugin to solve it for now, but not sure if this is the best long term solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTUwNzMtNDA0LW9uLWNhcnRzLWljb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 8 years 4 months ago - 8 years 4 months ago [\#294462](#294462) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[404 on Carts Icon](/forum/33-customers/895073-404-on-carts-icon#294462 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I'm getting a 404 error on the carts icon on the customer account page: This link in on the icon points to: account-orders/cart/showcart/cart_type-cart.html No doubt I've missed something, but after ages of trying to get it sorted, I'm getting short on hair. :) Any idea why I'm seeing this and where I rectify? Cheers")* Hello, The best solution would have been that we process our self test on your page with the issue in order to get the root issue. Right now, it's hard to know what was wrong and what's involved. Regards Last edit: 8 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTUwNzMtNDA0LW9uLWNhcnRzLWljb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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