[Skip to main content](#vessel-content) # fake customers ## - **[szokpb](/forum/user/58294-szokpb "View szokpb's Profile")** - [![szokpb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58294-szokpb "View szokpb's Profile") Topic Author - [ Offline](/forum/user/58294-szokpb) Less More - Posts: 10 - Thank you received: 1 - - 7 years 4 months ago [\#308303](#308303) by [szokpb](/forum/user/58294-szokpb "View szokpb's Profile") *[fake customers](/forum/33-customers/897804-fake-customers#308303 "-- url of the page with the problem -- : www.dannyabrahamsart.com/ -- HikaShop version -- : 4.1.0 Hi, I have 127 fake customers registered on the website. Please advise why this is happening and what is more important what to do to stop it in future.")* was created by *[szokpb](/forum/user/58294-szokpb "View szokpb's Profile")* -- url of the page with the problem -- : [ www.dannyabrahamsart.com/](https://www.dannyabrahamsart.com/) -- HikaShop version -- : 4.1.0 Hi, I have 127 fake customers registered on the website. Please advise why this is happening and what is more important what to do to stop it in future. - [ ![4.jpg](/forum/attachment/47191?download=1) ](/forum/attachment/47191?download=1 "4.jpg") [ ](/forum/attachment/47191?download=1 "4.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTc4MDQtZmFrZS1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 7 years 4 months ago [\#308310](#308310) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[fake customers](/forum/33-customers/897804-fake-customers#308310 "-- url of the page with the problem -- : www.dannyabrahamsart.com/ -- HikaShop version -- : 4.1.0 Hi, I have 127 fake customers registered on the website. Please advise why this is happening and what is more important what to do to stop it in future.")* Hi, What you displayed is a list of user accounts. If you want to reduce the amount of fake user accounts created on your website, you want to setup a captcha solution on your registration form(s). We actually offer a ReCaptcha plugin for that purpose: [ www.hikashop.com/support/documentation/7...-with-recaptcha.html](https://www.hikashop.com/support/documentation/72-hikashop-integration-with-recaptcha.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTc4MDQtZmFrZS1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[szokpb](/forum/user/58294-szokpb "View szokpb's Profile")** - [![szokpb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58294-szokpb "View szokpb's Profile") Topic Author - [ Offline](/forum/user/58294-szokpb) Less More - Posts: 10 - Thank you received: 1 - - 7 years 4 months ago [\#308377](#308377) by [szokpb](/forum/user/58294-szokpb "View szokpb's Profile") Replied by *[szokpb](/forum/user/58294-szokpb "View szokpb's Profile")* on topic *[fake customers](/forum/33-customers/897804-fake-customers#308377 "-- url of the page with the problem -- : www.dannyabrahamsart.com/ -- HikaShop version -- : 4.1.0 Hi, I have 127 fake customers registered on the website. Please advise why this is happening and what is more important what to do to stop it in future.")* Hi Thank you. I am displaying recaptcha after email and it seems to be working. However "forgot your password" and "forgot your username" is displaying message with error: ERROR Captcha plugin not set or not found. Please contact a site administrator. How to fix it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTc4MDQtZmFrZS1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 7 years 4 months ago [\#308392](#308392) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[fake customers](/forum/33-customers/897804-fake-customers#308392 "-- url of the page with the problem -- : www.dannyabrahamsart.com/ -- HikaShop version -- : 4.1.0 Hi, I have 127 fake customers registered on the website. Please advise why this is happening and what is more important what to do to stop it in future.")* Hi, HikaShop and it's recaptcha plugin doesn't support these pages. So that error message comes from Joomla. [ www.hikashop.com/forum/customers/893194-...word-reset-form.html](https://www.hikashop.com/forum/customers/893194-recaptcha-missing-on-password-reset-form.html) [ forum.joomla.org/viewtopic.php?t=812021](https://forum.joomla.org/viewtopic.php?t=812021) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84OTc4MDQtZmFrZS1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.054 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)