[Skip to main content](#vessel-content) # Customer can register without valid email address ## - **[Raoul](/forum/user/30972-raoul "View Raoul's Profile")** - [![Raoul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30972-raoul "View Raoul's Profile") Topic Author - [ Offline](/forum/user/30972-raoul) Less More - Posts: 24 - Thank you received: 0 - - 6 years 3 months ago [\#322054](#322054) by [Raoul](/forum/user/30972-raoul "View Raoul's Profile") *[Customer can register without valid email address](/forum/33-customers/900422-customer-can-register-without-valid-email-address#322054 "-- url of the page with the problem -- : provinos.nl -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3 Hi Hikashop, We had a customer today that could register without a valid email address. The mail address ended on @kliksafe We disabled the self registering through email to speed up the process and only use the hikashop ReCaptcha. Is there no automatic validation on the email field? Regards, Raoul")* was created by *[Raoul](/forum/user/30972-raoul "View Raoul's Profile")* -- url of the page with the problem -- : [ provinos.nl](https://provinos.nl) -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3 Hi Hikashop, We had a customer today that could register without a valid email address. The mail address ended on @kliksafe We disabled the self registering through email to speed up the process and only use the hikashop ReCaptcha. Is there no automatic validation on the email field? Regards, Raoul Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDA0MjItY3VzdG9tZXItY2FuLXJlZ2lzdGVyLXdpdGhvdXQtdmFsaWQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 6 years 3 months ago - 6 years 3 months ago [\#322065](#322065) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Customer can register without valid email address](/forum/33-customers/900422-customer-can-register-without-valid-email-address#322065 "-- url of the page with the problem -- : provinos.nl -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3 Hi Hikashop, We had a customer today that could register without a valid email address. The mail address ended on @kliksafe We disabled the self registering through email to speed up the process and only use the hikashop ReCaptcha. Is there no automatic validation on the email field? Regards, Raoul")* Hello, Normally during registration your user to obtain an active account **must confirm from his email**, and so if the email isn't valid the account is created but not active. From this, there aren't any risk to have active account with false email. Regards Last edit: 6 years 3 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDA0MjItY3VzdG9tZXItY2FuLXJlZ2lzdGVyLXdpdGhvdXQtdmFsaWQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gielhier](/forum/user/9811-gielhier "View gielhier's Profile")** - [![gielhier's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9811-gielhier "View gielhier's Profile") - [ Offline](/forum/user/9811-gielhier) Less More - Posts: 90 - Thank you received: 2 - - 6 years 3 months ago [\#322096](#322096) by [gielhier](/forum/user/9811-gielhier "View gielhier's Profile") Replied by *[gielhier](/forum/user/9811-gielhier "View gielhier's Profile")* on topic *[Customer can register without valid email address](/forum/33-customers/900422-customer-can-register-without-valid-email-address#322096 "-- url of the page with the problem -- : provinos.nl -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3 Hi Hikashop, We had a customer today that could register without a valid email address. The mail address ended on @kliksafe We disabled the self registering through email to speed up the process and only use the hikashop ReCaptcha. Is there no automatic validation on the email field? Regards, Raoul")* Hi, To speed up the process we disabled the email confirmation because we already have reCAPTCHA eneabled. The customer filled in @kliksafe but forgot the .nl and Hikashop add this after the e-mail address v34087.2is.nl v34087.2is.nl is the servername. It seems that if the extension is forgotten that somehow this is automatically added? Is this correct? And is there a way that you can't continue if the email address is not valid? Regards, Raoul Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDA0MjItY3VzdG9tZXItY2FuLXJlZ2lzdGVyLXdpdGhvdXQtdmFsaWQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 3 months ago [\#322105](#322105) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Customer can register without valid email address](/forum/33-customers/900422-customer-can-register-without-valid-email-address#322105 "-- url of the page with the problem -- : provinos.nl -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3 Hi Hikashop, We had a customer today that could register without a valid email address. The mail address ended on @kliksafe We disabled the self registering through email to speed up the process and only use the hikashop ReCaptcha. Is there no automatic validation on the email field? Regards, Raoul")* Hello Raoul, > The customer filled in @kliksafe but forgot the .nl and Hikashop add this after the e-mail address v34087.2is.nl > v34087.2is.nl is the servername. It seems that if the extension is forgotten that somehow this is automatically added? Can you give us more information about it through some screenshots for example ? Hikashop won't do anything to your User emails, as Hikashop users are actually Joomla users, so you should probably check your Joomla configuration. Kind regards, Mohamed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDA0MjItY3VzdG9tZXItY2FuLXJlZ2lzdGVyLXdpdGhvdXQtdmFsaWQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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