[Skip to main content](#vessel-content) # After registration cannot login ## - **[lillian](/forum/user/18182-lillian "View lillian's Profile")** - [![lillian's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18182-lillian "View lillian's Profile") Topic Author - [ Offline](/forum/user/18182-lillian) Less More - Posts: 18 - Thank you received: 0 - - 5 years 10 months ago - 5 years 10 months ago [\#327825](#327825) by [lillian](/forum/user/18182-lillian "View lillian's Profile") *[After registration cannot login](/forum/33-customers/901579-after-registration-cannot-login#327825 "-- url of the page with the problem -- : www.jimfidler.com/component/users/?view=login&Itemid=101 -- HikaShop version -- : 4.40 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.3 -- Browser(s) name and version -- : chrome latest -- Error-message(debug-mod must be tuned on) -- : No error The site is jimfidler.com and the order page is: www.jimfidler.com/physical-cd-s I am testing to see if this will work. 1. I register as a new user 2. the page says to check my email. 3. After clicking on the confirmation link in the email I am brought to this page: www.jimfidler.com/component/users/?view=login&Itemid=101 which displays just a username and password field. 4. when I try to login with the username and password I created, it will not log me in or give me any error. Ideally, I was thinking after confirmation of registration it should bring me back to the order page. I am sure I must be doing something wrong. Also, I want to display a coupon option at checkout, but can't seem to find where to enable that. one more thing, thank you - I see that there is a default shipping amount before the person registers (it's on the same page), please see attached. Is it possible to take this off as it may be a deterrent. Or have the person register before seeing the order details... whatever is best. Thank you so much, Lillian")* was created by *[lillian](/forum/user/18182-lillian "View lillian's Profile")* -- url of the page with the problem -- : [ www.jimfidler.com/component/users/?view=login&Itemid=101](http://www.jimfidler.com/component/users/?view=login&Itemid=101) -- HikaShop version -- : 4.40 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.3 -- Browser(s) name and version -- : chrome latest -- Error-message(debug-mod must be tuned on) -- : No error The site is jimfidler.com and the order page is: [ www.jimfidler.com/physical-cd-s](http://www.jimfidler.com/physical-cd-s) I am testing to see if this will work. 1. I register as a new user 2. the page says to check my email. 3. After clicking on the confirmation link in the email I am brought to this page: [ www.jimfidler.com/component/users/?view=login&Itemid=101](http://www.jimfidler.com/component/users/?view=login&Itemid=101) which displays just a username and password field. 4. when I try to login with the username and password I created, it will not log me in or give me any error. Ideally, I was thinking after confirmation of registration it should bring me back to the order page. I am sure I must be doing something wrong. Also, I want to display a coupon option at checkout, but can't seem to find where to enable that. one more thing, thank you - I see that there is a default shipping amount before the person registers (it's on the same page), please see attached. Is it possible to take this off as it may be a deterrent. Or have the person register before seeing the order details... whatever is best. [ ![hika-Capture.JPG](/forum/attachment/51537) ](/forum/attachment/51537 "hika-Capture.JPG") [ ![hika-2-Capture.JPG](/forum/attachment/51538) ](/forum/attachment/51538 "...-2-Capture.JPG") Thank you so much, Lillian - [ ![hika-Capture.JPG](/forum/attachment/51537) ](/forum/attachment/51537 "hika-Capture.JPG") [ ](/forum/attachment/51537?download=1 "hika-Capture.JPG") - [ ![hika-2-Capture.JPG](/forum/attachment/51538) ](/forum/attachment/51538 "...-2-Capture.JPG") [ ](/forum/attachment/51538?download=1 "...-2-Capture.JPG") Last edit: 5 years 10 months ago by [lillian](/forum/user/18182-lillian "View lillian's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDE1NzktYWZ0ZXItcmVnaXN0cmF0aW9uLWNhbm5vdC1sb2dpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 10 months ago - 5 years 10 months ago [\#327844](#327844) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[After registration cannot login](/forum/33-customers/901579-after-registration-cannot-login#327844 "-- url of the page with the problem -- : www.jimfidler.com/component/users/?view=login&Itemid=101 -- HikaShop version -- : 4.40 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.3 -- Browser(s) name and version -- : chrome latest -- Error-message(debug-mod must be tuned on) -- : No error The site is jimfidler.com and the order page is: www.jimfidler.com/physical-cd-s I am testing to see if this will work. 1. I register as a new user 2. the page says to check my email. 3. After clicking on the confirmation link in the email I am brought to this page: www.jimfidler.com/component/users/?view=login&Itemid=101 which displays just a username and password field. 4. when I try to login with the username and password I created, it will not log me in or give me any error. Ideally, I was thinking after confirmation of registration it should bring me back to the order page. I am sure I must be doing something wrong. Also, I want to display a coupon option at checkout, but can't seem to find where to enable that. one more thing, thank you - I see that there is a default shipping amount before the person registers (it's on the same page), please see attached. Is it possible to take this off as it may be a deterrent. Or have the person register before seeing the order details... whatever is best. Thank you so much, Lillian")* Hello, 1. Can you give us more information about that login error message through some screenshots for example ? Thank you. Also, note that Hikashop use Joomla users, so the login process is related to your Joomla. 2. To display coupons on your checkout page, the solution will be to directly add a "coupon" step through your checkout workflow via "hikashop->system->configuration->checkout". 3. The shipping step always display the first shipping method available, the solution will be to add the shipping action through a different checkout step than the login action on your checkout workflow. Kind regards, Mohamed. Last edit: 5 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy85MDE1NzktYWZ0ZXItcmVnaXN0cmF0aW9uLWNhbm5vdC1sb2dpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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