[Skip to main content](#vessel-content) # How to change SUMMARY OF YOUR ORDER email ## - **[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")** - [![samoskill's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/splatter_hand.png)](/forum/user/25206-samoskill "View samoskill's Profile") Topic Author - [ Offline](/forum/user/25206-samoskill) Less More - Posts: 11 - Thank you received: 0 - - - - 13 years 2 months ago [\#118742](#118742) by [samoskill](/forum/user/25206-samoskill "View samoskill's Profile") *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#118742 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* was created by *[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")* Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated. --- The Word is made flesh in my life Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26396 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 2 months ago [\#118769](#118769) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#118769 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Hi, **User account** - email used when a user register though HikaShop. Sent to the user itself. **User account administrator notification** - email used when a user register though HikaShop. Sent to the administrator. **Order creation notification** - email used when an order is created. Send to the user itself. **Order status notification** - email used when an order is modified (could be confirmed, cancelled, shipped...). Send to the user itself. **Order administrator notification** - email used when an order is created. Send to the administrator. The emails to the administrator when an order is confirmed are send directly from the payment plugins. There is no possibility to override them for the moment but with the new plugin system, this feature will be possible. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [samoskill](/forum/user/25206-samoskill "View samoskill's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")** - [![samoskill's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/splatter_hand.png)](/forum/user/25206-samoskill "View samoskill's Profile") Topic Author - [ Offline](/forum/user/25206-samoskill) Less More - Posts: 11 - Thank you received: 0 - - - - 13 years 2 months ago [\#119236](#119236) by [samoskill](/forum/user/25206-samoskill "View samoskill's Profile") Replied by *[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#119236 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* How do i customize each of these email? --- The Word is made flesh in my life Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14297 - - 13 years 2 months ago [\#119240](#119240) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#119240 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* You can go in the menu System>Emails to edit them. If you just want to change the text in them, you can use translation overrides like for any text in HikaShop: [ www.hikashop.com/download/languages.html#modify](http://www.hikashop.com/download/languages.html#modify) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")** - [![samoskill's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/splatter_hand.png)](/forum/user/25206-samoskill "View samoskill's Profile") Topic Author - [ Offline](/forum/user/25206-samoskill) Less More - Posts: 11 - Thank you received: 0 - - - - 13 years 2 months ago [\#119246](#119246) by [samoskill](/forum/user/25206-samoskill "View samoskill's Profile") Replied by *[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#119246 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Please find attached two images with title, one (how it is now) second (how i want it customized). I want a situation where i can insert the account details, shop address, phone contact etc. Can i achieve this? if yes, how? Secondly, when an account is registered on the website, it should send an email welcoming the new customer, how can this be achievable. Thanks --- The Word is made flesh in my life - [ ![hb02070d.png](/forum/attachment/11758) ](/forum/attachment/11758 "hb02070d.png") [ ](/forum/attachment/11758?download=1 "hb02070d.png") - [ ![h3b4ec3a.png](/forum/attachment/11759) ](/forum/attachment/11759 "h3b4ec3a.png") [ ](/forum/attachment/11759?download=1 "h3b4ec3a.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")** - [![samoskill's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/splatter_hand.png)](/forum/user/25206-samoskill "View samoskill's Profile") Topic Author - [ Offline](/forum/user/25206-samoskill) Less More - Posts: 11 - Thank you received: 0 - - - - 13 years 2 months ago [\#119284](#119284) by [samoskill](/forum/user/25206-samoskill "View samoskill's Profile") Replied by *[samoskill](/forum/user/25206-samoskill "View samoskill's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#119284 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* > nicolas wrote: You can go in the menu System>Emails to edit them. > If you just want to change the text in them, you can use translation overrides like for any text in HikaShop: > [ www.hikashop.com/download/languages.html#modify](http://www.hikashop.com/download/languages.html#modify) Hello. Please can Hikashop allow editing of the welcome and order confirmation emails? It's important to know this because I need to deliver the website to my client on the 18th August 2013. [ www.obodoshopping.com](http://www.obodoshopping.com) Thanks --- The Word is made flesh in my life Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#119487](#119487) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#119487 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Hi, As Nicolas said, you can edit these emails via the menu System > Emails. Then in the listing, the mail "User account" is the welcome email, to customize it you just have to click on the name of this email, then you will arrive on an editor page to edit the content of that email. The order confirmation email is "Order status notification". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[julieh](/forum/user/26940-julieh "View julieh's Profile")** - [![julieh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26940-julieh "View julieh's Profile") - [ Offline](/forum/user/26940-julieh) Less More - Posts: 2 - Thank you received: 0 - - 13 years 2 months ago [\#120913](#120913) by [julieh](/forum/user/26940-julieh "View julieh's Profile") Replied by *[julieh](/forum/user/26940-julieh "View julieh's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#120913 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Hello. I am using Hikashop Essential in Joomla 3.1.5, and I cannot find the email list mentioned in the previous post. > User account - email used when a user register though HikaShop. Sent to the user itself. > User account administrator notification - email used when a user register though HikaShop. Sent to the administrator. > Order creation notification - email used when an order is created. Send to the user itself. > Order status notification - email used when an order is modified (could be confirmed, cancelled, shipped...). Send to the user itself. > Order administrator notification - email used when an order is created. Send to the administrator. The closest thing I can find is HikaShop -> Configuration -> Main Tab, Emails section, but this only lets me specify to/from and other email parameters. How can I customize the actual content of the Order Creation Notification? Thanks, Julie Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26396 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 2 months ago [\#120969](#120969) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#120969 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Hi, The email interface in accessible though the "System > Email" menu. [ demo.hikashop.com/administrator/index.ph...\_hikashop&ctrl=email](http://demo.hikashop.com/administrator/index.php?option=com_hikashop&ctrl=email) This feature is available in HikaShop Business. It allow you to edit easily all the content of the emails. Otherwise you can do it manually by creating a ".modified.php" copy of the email (using FTP for example). If you just want to change some translations, you can use the demo website in order to see the content of the emails and change the translations that you want to change. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[boessentials](/forum/user/27859-boessentials "View boessentials's Profile")** - [![boessentials's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27859-boessentials "View boessentials's Profile") - [ Offline](/forum/user/27859-boessentials) Less More - Posts: 1 - Thank you received: 0 - - 12 years 8 months ago [\#147417](#147417) by [boessentials](/forum/user/27859-boessentials "View boessentials's Profile") Replied by *[boessentials](/forum/user/27859-boessentials "View boessentials's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#147417 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* > Jerome wrote: Hi, > The email interface in accessible though the "System > Email" menu. > [ demo.hikashop.com/administrator/index.ph...\_hikashop&ctrl=email](http://demo.hikashop.com/administrator/index.php?option=com_hikashop&ctrl=email) > > This feature is available in HikaShop Business. It allow you to edit easily all the content of the emails. > Otherwise you can do it manually by creating a ".modified.php" copy of the email (using FTP for example). > If you just want to change some translations, you can use the demo website in order to see the content of the emails and change the translations that you want to change. > > Regards, HIKA business doesn't offer and easy solution to the emails... Unless you know php. I can appreciate you wanting to upsell the customer, but be honest when describing a solution. Easy would be using tags to place the content into an email. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26396 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 8 months ago [\#147419](#147419) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How to change SUMMARY OF YOUR ORDER email](/forum/35-orders-management/861080-how-to-change-summary-of-your-order-email#147419 "Hi. I was hoping not to post my question here but i had no choice. I searched FAQ and Documentation for how to change/customize email notifications but couldnt figure it out: 1. customer register: Email of welcome address 2. Summary of the customer order, so i can manually input the account details to pay into. 3. Confirmation emails Your quick response is appreciated.")* Hi, The current email edition system uses tags for placing content into an email.... Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTA4MC1ob3ctdG8tY2hhbmdlLXN1bW1hcnktb2YteW91ci1vcmRlci1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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