[Skip to main content](#vessel-content) # email after order ## - **[jstee](/forum/user/24608-jstee "View jstee's Profile")** - [![jstee's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24608-jstee "View jstee's Profile") Topic Author - [ Offline](/forum/user/24608-jstee) Less More - Posts: 4 - Thank you received: 0 - - 13 years 2 months ago [\#120590](#120590) by [jstee](/forum/user/24608-jstee "View jstee's Profile") *[email after order](/forum/35-orders-management/861446-email-after-order#120590 "Is it possible to get an e-mail when a customer placed an order?")* was created by *[jstee](/forum/user/24608-jstee "View jstee's Profile")* Is it possible to get an e-mail when a customer placed an order? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 2 months ago [\#120595](#120595) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120595 "Is it possible to get an e-mail when a customer placed an order?")* That's already the case by default. You're getting the order admin notification email unless you removed your email address from the order admin notification email address option of the configuration. The following user(s) said Thank You: [jstee](/forum/user/24608-jstee "View jstee's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[garek007](/forum/user/27222-garek007 "View garek007's Profile")** - [![garek007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27222-garek007 "View garek007's Profile") - [ Offline](/forum/user/27222-garek007) Less More - Posts: 6 - Thank you received: 0 - - 13 years 2 months ago [\#120757](#120757) by [garek007](/forum/user/27222-garek007 "View garek007's Profile") Replied by *[garek007](/forum/user/27222-garek007 "View garek007's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120757 "Is it possible to get an e-mail when a customer placed an order?")* I have my email address in the field, and I'm not getting notified. I also tried another email address and still nothing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[garek007](/forum/user/27222-garek007 "View garek007's Profile")** - [![garek007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27222-garek007 "View garek007's Profile") - [ Offline](/forum/user/27222-garek007) Less More - Posts: 6 - Thank you received: 0 - - 13 years 2 months ago [\#120759](#120759) by [garek007](/forum/user/27222-garek007 "View garek007's Profile") Replied by *[garek007](/forum/user/27222-garek007 "View garek007's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120759 "Is it possible to get an e-mail when a customer placed an order?")* but I am also on localhost, could that be the reason? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#120795](#120795) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120795 "Is it possible to get an e-mail when a customer placed an order?")* Yes indeed, when you're on localhost you cannot send email. It's the job of the server which is hosting the website so you're computer cannot handle this job ![;)](/media/kunena/emoticons/11.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")** - [![info@ifparts.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") - [ Offline](/forum/user/26733-info-ifparts-com) Less More - Posts: 45 - Thank you received: 0 - - 13 years 2 months ago [\#120831](#120831) by [info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") Replied by *[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120831 "Is it possible to get an e-mail when a customer placed an order?")* Hello Eliot, I am receiving the message which is good, but I awnt to confirm the order manually. Are you able to explain how I can turn this of? I am also unable to find out were to change the end message. (Your order is now complete....) Are you able to tell me were I can change this text? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#120847](#120847) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120847 "Is it possible to get an e-mail when a customer placed an order?")* Hi there, Order confirmation is made by your payment plugin so it depends of the one you are using. You should check the configuration of this plugin (System>Payment method) and you should be able to set something like "Enable validation mode" to yes. Then you will have to confirm order by yourself. About the text message you should take a look at your language file (in System>Configuration>Language), look for "your order is now..." and you should find the line where the translation must be changed ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")** - [![info@ifparts.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") - [ Offline](/forum/user/26733-info-ifparts-com) Less More - Posts: 45 - Thank you received: 0 - - 13 years 2 months ago - 13 years 2 months ago [\#120855](#120855) by [info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") Replied by *[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120855 "Is it possible to get an e-mail when a customer placed an order?")* Hello Eliot, Thank you for your reply. I am unable to find something like "Enable validation mode" to yes in the payment setting. Any other way, see attachment for print screens: I am missing the rest of the text: Your order is now complete. **You can now transfer the amount of 210,00 € using the following information. Do not forget to include the order number ( M11 ) in the comments of the bank transfer so that we can match it to your order.** Thank you for your purchase. I was planning to leave: Your order is now complete and Thank you for yout purchase. I wanted to change the rest of the text. Are you able to tell me were I can find it? - [ ![h75036fb.jpg](/forum/attachment/11960) ](/forum/attachment/11960 "h75036fb.jpg") [ ](/forum/attachment/11960?download=1 "h75036fb.jpg") - [ ![ha2ba0b0.jpg](/forum/attachment/11961) ](/forum/attachment/11961 "ha2ba0b0.jpg") [ ](/forum/attachment/11961?download=1 "ha2ba0b0.jpg") Last edit: 13 years 2 months ago by [info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile"). Reason: Forgot something! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#120885](#120885) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#120885 "Is it possible to get an e-mail when a customer placed an order?")* Well, in the case of bank transfer, just change the value of the option "order status" ![;)](/media/kunena/emoticons/11.png ";)") About the text, as I said, take a look at your language file, this is the line you want to edit: PLEASE_TRANSFERT_MONEY, just set it like: PLEASE_TRANSFERT_MONEY=""; Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")** - [![info@ifparts.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") - [ Offline](/forum/user/26733-info-ifparts-com) Less More - Posts: 45 - Thank you received: 0 - - 13 years 2 months ago [\#121000](#121000) by [info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile") Replied by *[info@ifparts.com](/forum/user/26733-info-ifparts-com "View info@ifparts.com's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#121000 "Is it possible to get an e-mail when a customer placed an order?")* Hello Eliot, I have tried different value's of the order status: none, created and confirmed. But with all options, the client receives the e-mail automaticly. I have found and chenged the text, thank you very much! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#121019](#121019) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[email after order](/forum/35-orders-management/861446-email-after-order#121019 "Is it possible to get an e-mail when a customer placed an order?")* Hi, Your customers are probably receiving the "Order creation notification" and/or "Order status notification" email, so you'll just have to unpublish it through "*Hikashop->System->Emails*" (Note that this feature is only available through the business version of Hikashop). If you have the starter version I think that reading this [ thread](http://www.hikashop.com/forum/4-how-to/26304-turn-off-order-created-email.html) will probably help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MTQ0Ni1lbWFpbC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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