[Skip to main content](#vessel-content) # Payment button in unpaid orders. ## - **[ProVista](/forum/user/28280-provista "View ProVista's Profile")** - [![ProVista's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28280-provista "View ProVista's Profile") Topic Author - [ Offline](/forum/user/28280-provista) Less More - Posts: 1 - Thank you received: 0 - - 13 years 1 month ago [\#125073](#125073) by [ProVista](/forum/user/28280-provista "View ProVista's Profile") *[Payment button in unpaid orders.](/forum/35-orders-management/862307-payment-button-in-unpaid-orders#125073 "Joomla 3.1.5 Hika 2.2.1 When I place a dummy order in the shop while using the Pay pal plug-in and I just leave the pay pal page or close the Pay pal window without actually paying for the order. My order is placed in my account under the orders tab. It gets the Order status: created and when I open the order there is no payment button. So the only thing the customer can do is look at his/her order but he/she cannot pay that order or even cancel it. How can I change that?")* was created by *[ProVista](/forum/user/28280-provista "View ProVista's Profile")* Joomla 3.1.5 Hika 2.2.1 When I place a dummy order in the shop while using the Pay pal plug-in and I just leave the pay pal page or close the Pay pal window without actually paying for the order. My order is placed in my account under the orders tab. It gets the Order status: created and when I open the order there is no payment button. So the only thing the customer can do is look at his/her order but he/she cannot pay that order or even cancel it. How can I change that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MjMwNy1wYXltZW50LWJ1dHRvbi1pbi11bnBhaWQtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#125123](#125123) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Payment button in unpaid orders.](/forum/35-orders-management/862307-payment-button-in-unpaid-orders#125123 "Joomla 3.1.5 Hika 2.2.1 When I place a dummy order in the shop while using the Pay pal plug-in and I just leave the pay pal page or close the Pay pal window without actually paying for the order. My order is placed in my account under the orders tab. It gets the Order status: created and when I open the order there is no payment button. So the only thing the customer can do is look at his/her order but he/she cannot pay that order or even cancel it. How can I change that?")* Hi, There is an option in the HikaShop backend to allow customer to paid unfinished orders: "Payment of orders not paid immediately" [ www.hikashop.com/support/documentation/5...nfig.html#main\_order](http://www.hikashop.com/support/documentation/54-hikashop-config.html#main_order) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [ProVista](/forum/user/28280-provista "View ProVista's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MjMwNy1wYXltZW50LWJ1dHRvbi1pbi11bnBhaWQtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Kugata](/forum/user/45049-kugata "View Kugata's Profile")** - [![Kugata's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar45049.jpg)](/forum/user/45049-kugata "View Kugata's Profile") - [ Offline](/forum/user/45049-kugata) Less More - Posts: 38 - Thank you received: 0 - - 9 years 10 months ago - 9 years 10 months ago [\#258320](#258320) by [Kugata](/forum/user/45049-kugata "View Kugata's Profile") Replied by *[Kugata](/forum/user/45049-kugata "View Kugata's Profile")* on topic *[Payment button in unpaid orders.](/forum/35-orders-management/862307-payment-button-in-unpaid-orders#258320 "Joomla 3.1.5 Hika 2.2.1 When I place a dummy order in the shop while using the Pay pal plug-in and I just leave the pay pal page or close the Pay pal window without actually paying for the order. My order is placed in my account under the orders tab. It gets the Order status: created and when I open the order there is no payment button. So the only thing the customer can do is look at his/her order but he/she cannot pay that order or even cancel it. How can I change that?")* Hello I have the same problem. Everything is great but can the status unpaid change automatycally? Or i need change status by myself? My customers have a problem sometimes with PayPal and they creating 2-3 same orders again and again till finally they pay for the last one order so i have to cancell all not paid orders manually. PS nwm i set status Created to unpaid orders and everything ok now Sorry Last edit: 9 years 10 months ago by [Kugata](/forum/user/45049-kugata "View Kugata's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MjMwNy1wYXltZW50LWJ1dHRvbi1pbi11bnBhaWQtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 9 years 10 months ago [\#258342](#258342) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Payment button in unpaid orders.](/forum/35-orders-management/862307-payment-button-in-unpaid-orders#258342 "Joomla 3.1.5 Hika 2.2.1 When I place a dummy order in the shop while using the Pay pal plug-in and I just leave the pay pal page or close the Pay pal window without actually paying for the order. My order is placed in my account under the orders tab. It gets the Order status: created and when I open the order there is no payment button. So the only thing the customer can do is look at his/her order but he/she cannot pay that order or even cancel it. How can I change that?")* Hi, You can use the order auto cancel plugin to cancel orders automatically after a certain time. You can configure it via the Joomla plugins manager. You'll also need to have configured your cron task for the plugin to work: [ www.hikashop.com/support/documentation/5...ashop-cron-task.html](https://www.hikashop.com/support/documentation/55-hikashop-cron-task.html) The following user(s) said Thank You: [Kugata](/forum/user/45049-kugata "View Kugata's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MjMwNy1wYXltZW50LWJ1dHRvbi1pbi11bnBhaWQtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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