[Skip to main content](#vessel-content) # ADD TO CART button is not clickable ## - **[zeljkokiss](/forum/user/4573-zeljkokiss "View zeljkokiss's Profile")** - [![zeljkokiss's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4573.jpg)](/forum/user/4573-zeljkokiss "View zeljkokiss's Profile") Topic Author - [ Offline](/forum/user/4573-zeljkokiss) - I love HIKA Less More - Posts: 12 - Thank you received: 0 - - - - [](http://www.svetogorac.com) - 12 years 11 months ago [\#133722](#133722) by [zeljkokiss](/forum/user/4573-zeljkokiss "View zeljkokiss's Profile") *[ADD TO CART button is not clickable](/forum/35-orders-management/863835-add-to-cart-button-is-not-clickable#133722 "-- url of the page with the problem -- : svetogorac.com -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko")* was created by *[zeljkokiss](/forum/user/4573-zeljkokiss "View zeljkokiss's Profile")* -- url of the page with the problem -- : [ svetogorac.com](http://svetogorac.com) -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MzgzNS1hZGQtdG8tY2FydC1idXR0b24taXMtbm90LWNsaWNrYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 11 months ago [\#133743](#133743) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[ADD TO CART button is not clickable](/forum/35-orders-management/863835-add-to-cart-button-is-not-clickable#133743 "-- url of the page with the problem -- : svetogorac.com -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko")* Hi, I can click on the button on your website, that's not a problem. However, it seems that the cart module doesn't refresh its display because you have some cache activated on your website. But if you go to the checkout page after clicking on the add to cart button, you will see that the product was added to the cart: [ svetogorac.com/checkout](http://svetogorac.com/checkout) So you need to make sure that you disable all the caching on your website and it will work fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MzgzNS1hZGQtdG8tY2FydC1idXR0b24taXMtbm90LWNsaWNrYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[redzol](/forum/user/29554-redzol "View redzol's Profile")** - [![redzol's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29554-redzol "View redzol's Profile") - [ Offline](/forum/user/29554-redzol) Less More - Posts: 2 - Thank you received: 0 - - 12 years 11 months ago [\#133875](#133875) by [redzol](/forum/user/29554-redzol "View redzol's Profile") Replied by *[redzol](/forum/user/29554-redzol "View redzol's Profile")* on topic *[ADD TO CART button is not clickable](/forum/35-orders-management/863835-add-to-cart-button-is-not-clickable#133875 "-- url of the page with the problem -- : svetogorac.com -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko")* Hello Nicolas, I have the same problem. If I click to the Add Cart button the cart isn't refreshed. I updated yesterday from starter version to essential. I checked the cache on the website in the Joomla settings but it isn't active. I read the solution in the FAQ about the problem after the update,but I didn't get any MySQL error, I checked the access right, but it is OK. You can see the problem on the page: [ indiabolt.hu](http://indiabolt.hu) Checkout page: [ indiabolt.hu/index.php/component/hikashop/checkout](http://indiabolt.hu/index.php/component/hikashop/checkout) Do you have any idee what can cause this error? Thank you for your help. Best regards: Zoltan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MzgzNS1hZGQtdG8tY2FydC1idXR0b24taXMtbm90LWNsaWNrYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 11 months ago [\#133896](#133896) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[ADD TO CART button is not clickable](/forum/35-orders-management/863835-add-to-cart-button-is-not-clickable#133896 "-- url of the page with the problem -- : svetogorac.com -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko")* Hi, I have no problem with the add to cart on your website either. Basically, the same as zeljkokiss. The checkout is still working fine. Once you add a product to the cart, if you click on your checkout link, you will see the products in the cart. So really, that's a caching issue. The simplest is to change the "after a product is added to the cart" to "always redirect to the checkout". That way, you'll get the products in the cart module and see the checkout. But you'll have problems with the cart display between different users of your website if it's really a caching issue so it would be best to deactivate all the cache and make sure that you don't have a CDN or the cache plugin or a cache option of your template activated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MzgzNS1hZGQtdG8tY2FydC1idXR0b24taXMtbm90LWNsaWNrYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[redzol](/forum/user/29554-redzol "View redzol's Profile")** - [![redzol's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29554-redzol "View redzol's Profile") - [ Offline](/forum/user/29554-redzol) Less More - Posts: 2 - Thank you received: 0 - - 12 years 11 months ago [\#133969](#133969) by [redzol](/forum/user/29554-redzol "View redzol's Profile") Replied by *[redzol](/forum/user/29554-redzol "View redzol's Profile")* on topic *[ADD TO CART button is not clickable](/forum/35-orders-management/863835-add-to-cart-button-is-not-clickable#133969 "-- url of the page with the problem -- : svetogorac.com -- HikaShop version -- : 2.2.2 -- Joomla version -- :2,516 -- PHP version -- : 5.4 -- Browser(s) name and version -- : opera -- Error-message(debug-mod must be tuned on) -- : Error_message When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product. Please help. Rgds Zeljko")* Hello Nicolas, thank you for the information. The problem is solved. By plug-in was the system -cache plug in activated. After deactivation the cart works perfect ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2MzgzNS1hZGQtdG8tY2FydC1idXR0b24taXMtbm90LWNsaWNrYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.193 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)