[Skip to main content](#vessel-content)

#   URL link in order notification email is wrong

##

- **[gms333](/forum/user/31045-gms333 "View gms333's Profile")**
- [![gms333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31045-gms333 "View gms333's Profile") Topic Author
- [ Offline](/forum/user/31045-gms333)

Less More

- Posts: 2
- Thank you received: 0
-
-

12 years 8 months ago [\#142782](#142782) by [gms333](/forum/user/31045-gms333 "View gms333's Profile")  *[URL link in order notification email is wrong](/forum/35-orders-management/865640-url-link-in-order-notification-email-is-wrong#142782 "When I was testing my new site it was originally a sub folder of httpdocs after testing I moved it to httpdocs but when I get the email notification &quot;A new order has been created....&quot; the URL links...")* was created by *[gms333](/forum/user/31045-gms333 "View gms333's Profile")*

When I was testing my new site it was originally a sub folder of httpdocs after testing I moved it to httpdocs but when I get the email notification "A new order has been created...." the URL links contain the domain name AND the orginal sub folder /joomla255 which is where I tested the site...where can I edit that info - I have looked for config files and other possible locations but can't find where its pulling that information from...I am using the "free" version.

This is what I get

The order is now created.

This notification was for the order G3X6F39 on the website [ www.xxxxxxxxx.org/joomla255/](http://www.xxxxxxxxx.org/joomla255/)
You can access the order details directly by clicking on the link below after logging in your back end:
[ www.xxxxxxxxx.org/joomla255/administrato...k=edit&amp;order\_id=3639](http://www.xxxxxxxxx.org/joomla255/administrator/index.php?option=com_hikashop&ctrl=order&task=edit&order_id=3639)

Thanks

Gary

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0MC11cmwtbGluay1pbi1vcmRlci1ub3RpZmljYXRpb24tZW1haWwtaXMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86293
- Thank you received: 14271
-
-

12 years 8 months ago [\#142973](#142973) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[URL link in order notification email is wrong](/forum/35-orders-management/865640-url-link-in-order-notification-email-is-wrong#142973 "When I was testing my new site it was originally a sub folder of httpdocs after testing I moved it to httpdocs but when I get the email notification &quot;A new order has been created....&quot; the URL links...")*

Hi,

This usually comes from the "live site" option of the joomla configuration. Please check its value.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0MC11cmwtbGluay1pbi1vcmRlci1ub3RpZmljYXRpb24tZW1haWwtaXMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[gms333](/forum/user/31045-gms333 "View gms333's Profile")**
- [![gms333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31045-gms333 "View gms333's Profile") Topic Author
- [ Offline](/forum/user/31045-gms333)

Less More

- Posts: 2
- Thank you received: 0
-
-

12 years 8 months ago -  12 years 8 months ago [\#143286](#143286) by [gms333](/forum/user/31045-gms333 "View gms333's Profile")  Replied by *[gms333](/forum/user/31045-gms333 "View gms333's Profile")* on topic *[URL link in order notification email is wrong](/forum/35-orders-management/865640-url-link-in-order-notification-email-is-wrong#143286 "When I was testing my new site it was originally a sub folder of httpdocs after testing I moved it to httpdocs but when I get the email notification &quot;A new order has been created....&quot; the URL links...")*

Thanks...I did find the issue...someone had inserted a link pointing to the old location which was still on the site so the purchases were going through the "test" site instead of the live site...I have corrected that and everything seems to be ok now

Last edit: 12 years 8 months ago by [gms333](/forum/user/31045-gms333 "View gms333's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0MC11cmwtbGluay1pbi1vcmRlci1ub3RpZmljYXRpb24tZW1haWwtaXMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.105 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
