[Skip to main content](#vessel-content) # Customer Message in Admin order notification Email ## - **[medean](/forum/user/30772-medean "View medean's Profile")** - [![medean's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30772-medean "View medean's Profile") Topic Author - [ Offline](/forum/user/30772-medean) Less More - Posts: 33 - Thank you received: 0 - - 12 years 8 months ago [\#142801](#142801) by [medean](/forum/user/30772-medean "View medean's Profile") *[Customer Message in Admin order notification Email](/forum/35-orders-management/865645-customer-message-in-admin-order-notification-email#142801 "-- url of the page with the problem -- : velacell.de -- HikaShop version -- : business (latest) -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox I have the problem that the customer message is not shown in the order notification Email for the admin. How can I add that? Would be great to have a detailed description or even a screenshot where and how to insert exactly - the right code for that (Have no php knowledge :blush: ) thanks")* was created by *[medean](/forum/user/30772-medean "View medean's Profile")* -- url of the page with the problem -- : [ velacell.de](http://velacell.de) -- HikaShop version -- : business (latest) -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox I have the problem that the customer message is not shown in the order notification Email for the admin. How can I add that? Would be great to have a detailed description or even a screenshot where and how to insert exactly - the right code for that (Have no php knowledge :blush: ) thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0NS1jdXN0b21lci1tZXNzYWdlLWluLWFkbWluLW9yZGVyLW5vdGlmaWNhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#142838](#142838) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Customer Message in Admin order notification Email](/forum/35-orders-management/865645-customer-message-in-admin-order-notification-email#142838 "-- url of the page with the problem -- : velacell.de -- HikaShop version -- : business (latest) -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox I have the problem that the customer message is not shown in the order notification Email for the admin. How can I add that? Would be great to have a detailed description or even a screenshot where and how to insert exactly - the right code for that (Have no php knowledge :blush: ) thanks")* Hi, Can you give me more information about your customer message, is it a custom field ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0NS1jdXN0b21lci1tZXNzYWdlLWluLWFkbWluLW9yZGVyLW5vdGlmaWNhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[medean](/forum/user/30772-medean "View medean's Profile")** - [![medean's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30772-medean "View medean's Profile") Topic Author - [ Offline](/forum/user/30772-medean) Less More - Posts: 33 - Thank you received: 0 - - 12 years 8 months ago [\#143376](#143376) by [medean](/forum/user/30772-medean "View medean's Profile") Replied by *[medean](/forum/user/30772-medean "View medean's Profile")* on topic *[Customer Message in Admin order notification Email](/forum/35-orders-management/865645-customer-message-in-admin-order-notification-email#143376 "-- url of the page with the problem -- : velacell.de -- HikaShop version -- : business (latest) -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox I have the problem that the customer message is not shown in the order notification Email for the admin. How can I add that? Would be great to have a detailed description or even a screenshot where and how to insert exactly - the right code for that (Have no php knowledge :blush: ) thanks")* Hi, I am so sorry - I thought there would be a field in the checkout for the customer to add a message but there´s not - so of course there is also no message in the notification email. But how can I change that - it is essential that the customer has the possibility to write a message during the order/checkout. It would make sense after he confirmed his adress and before he selects his paying method. I couldn´t find a way to do that in the documentation, can you help me with that? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0NS1jdXN0b21lci1tZXNzYWdlLWluLWFkbWluLW9yZGVyLW5vdGlmaWNhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#143402](#143402) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Customer Message in Admin order notification Email](/forum/35-orders-management/865645-customer-message-in-admin-order-notification-email#143402 "-- url of the page with the problem -- : velacell.de -- HikaShop version -- : business (latest) -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox I have the problem that the customer message is not shown in the order notification Email for the admin. How can I add that? Would be great to have a detailed description or even a screenshot where and how to insert exactly - the right code for that (Have no php knowledge :blush: ) thanks")* Hi there, You can simply create a custom field (in Display>Custom fields) named "customer message" and applied on checkout. Make sure to use the type "text input" and to publish it on the front end. It should do the job! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NTY0NS1jdXN0b21lci1tZXNzYWdlLWluLWFkbWluLW9yZGVyLW5vdGlmaWNhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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