[Skip to main content](#vessel-content) # Enclose VAT number in email notification ## - **[mv](/forum/user/31253-mv "View mv's Profile")** - [![mv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31253-mv "View mv's Profile") Topic Author - [ Offline](/forum/user/31253-mv) Less More - Posts: 2 - Thank you received: 0 - - 12 years 8 months ago [\#144734](#144734) by [mv](/forum/user/31253-mv "View mv's Profile") *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#144734 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* was created by *[mv](/forum/user/31253-mv "View mv's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#144777](#144777) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#144777 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi Morgan, It's pretty easy, you just have to add the tag to the email. Tag can look like {VAR:user.vat}. Check this topic for more information: [ www.hikashop.com/forum/4-how-to/864797-c...fication.html#139433](http://www.hikashop.com/forum/4-how-to/864797-custom-fields-in-administrator-email-notification.html#139433) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mv](/forum/user/31253-mv "View mv's Profile")** - [![mv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31253-mv "View mv's Profile") Topic Author - [ Offline](/forum/user/31253-mv) Less More - Posts: 2 - Thank you received: 0 - - 12 years 8 months ago [\#144831](#144831) by [mv](/forum/user/31253-mv "View mv's Profile") Replied by *[mv](/forum/user/31253-mv "View mv's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#144831 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi Eliot, thank you for the answer. I've been to System --> Emails but I don't see where I am supposed to add the tag. Is it possible that I don't have the proper version of Hikashop ? Morgan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 8 months ago [\#144897](#144897) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#144897 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi, You need to edit the files 'address_template' via the menu Display>Views and add the tag {address_vat} to them. Then you'll see the VAT number in the emails. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")** - [![dutchaudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59036-dutchaudio "View dutchaudio's Profile") - [ Offline](/forum/user/59036-dutchaudio) Less More - Posts: 22 - Thank you received: 0 - - 6 years 2 months ago [\#323371](#323371) by [dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile") Replied by *[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323371 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Old topic, I know but I'm having problems with this to work. The custom field is there, I can see the VAT number when I login to hikashop, but I don't get it into my emails. Below is what my address / address_template.php looks like, am I doing something wrong here? <?php defined('_JEXEC') or die('Restricted access'); ?> {address_company} {address_title} {address_firstname} {address_lastname} {address_street} {address_post_code} {address_city} {address_state} {address_country} {address_vat} <?php echo JText::sprintf('TELEPHONE_IN_ADDRESS','{address_telephone}');?> Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 6 years 2 months ago [\#323380](#323380) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323380 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi, There are two view files for the address format, one for the backend, and one for the frontend. So both need to be modified. However, since a few years back, you now have a setting "address format" understand the checkout tab of the HikaShop configuration. So you should do the modification there (maybe it's already there) and save the configuration. That will update / create automatically both view overrides for you and it should hopefully work fine after that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")** - [![dutchaudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59036-dutchaudio "View dutchaudio's Profile") - [ Offline](/forum/user/59036-dutchaudio) Less More - Posts: 22 - Thank you received: 0 - - 6 years 2 months ago - 6 years 2 months ago [\#323393](#323393) by [dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile") Replied by *[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323393 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* > nicolas wrote: Hi, > > There are two view files for the address format, one for the backend, and one for the frontend. > So both need to be modified. > However, since a few years back, you now have a setting "address format" understand the checkout tab of the HikaShop configuration. > So you should do the modification there (maybe it's already there) and save the configuration. > That will update / create automatically both view overrides for you and it should hopefully work fine after that. I checked it again and it's both in the front and backend of the address_template files. I just see save buttons, no other options and the {address_vat} line is there already. Am I still missing something? It still doesn't add it to the emails (both customer as admin), but it's there when i check the order/contact in the interface. :huh: EDIT: I also checked the address format and this is what it looks like. [ ![addressformat.jpg](/forum/attachment/50413) ](/forum/attachment/50413 "addressformat.jpg") - [ ![addressformat.jpg](/forum/attachment/50413) ](/forum/attachment/50413 "addressformat.jpg") [ ](/forum/attachment/50413?download=1 "addressformat.jpg") Last edit: 6 years 2 months ago by [dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 6 years 2 months ago [\#323396](#323396) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323396 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi, Did you click on the save button of the HikaShop configuration page ? That will update all the the view overrides and make sure that the format is correct everywhere. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")** - [![dutchaudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59036-dutchaudio "View dutchaudio's Profile") - [ Offline](/forum/user/59036-dutchaudio) Less More - Posts: 22 - Thank you received: 0 - - 6 years 2 months ago [\#323437](#323437) by [dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile") Replied by *[dutchaudio](/forum/user/59036-dutchaudio "View dutchaudio's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323437 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* > nicolas wrote: Hi, > > Did you click on the save button of the HikaShop configuration page ? > That will update all the the view overrides and make sure that the format is correct everywhere. I did, didnt matter. All other options that I made where saved and when I reopen the configuration, the line is there as well.' Attached is the address_vat in the custom fileds. It works everywhere (inclduing right calculations and evetrything), except for the confirmation emails.:dry: - [ ![address_vat.jpg](/forum/attachment/50425) ](/forum/attachment/50425 "address_vat.jpg") [ ](/forum/attachment/50425?download=1 "address_vat.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 6 years 2 months ago [\#323438](#323438) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Enclose VAT number in email notification](/forum/35-orders-management/866016-enclose-vat-number-in-email-notification#323438 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, one of the "custom field" I use for the customer registration is the VAT number. I would like it to appear in the email notification sent to the customer and to me after payment. How is that possible ? Thanks in advance Best regards Morgan")* Hi, I don't see why it wouldn't work. Could you provide a backend access and the order number of an order with the issue so that we can check on the situation ? You can provide that via our contact form here: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2NjAxNi1lbmNsb3NlLXZhdC1udW1iZXItaW4tZW1haWwtbm90aWZpY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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