[Skip to main content](#vessel-content) # Order confirmed emails for admin ## - **[RAUK](/forum/user/32948-rauk "View RAUK's Profile")** - [![RAUK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32948-rauk "View RAUK's Profile") Topic Author - [ Offline](/forum/user/32948-rauk) Less More - Posts: 2 - Thank you received: 0 - - 12 years 4 months ago [\#160679](#160679) by [RAUK](/forum/user/32948-rauk "View RAUK's Profile") *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#160679 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* was created by *[RAUK](/forum/user/32948-rauk "View RAUK's Profile")* -- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. **The problem:** -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. **It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party.** Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' your@email.com');" at the end, as decribed in this post [ www.hikashop.com/forum/orders-management...onfirmed.html#156976](http://www.hikashop.com/forum/orders-management/868413-how-to-get-admin-confirmation-emial-for-confirmed.html#156976) This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[boxchilli](/forum/user/3648-boxchilli "View boxchilli's Profile")** - [![boxchilli's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3648-boxchilli "View boxchilli's Profile") - [ Offline](/forum/user/3648-boxchilli) Less More - Posts: 59 - Thank you received: 1 - - 12 years 4 months ago [\#160762](#160762) by [boxchilli](/forum/user/3648-boxchilli "View boxchilli's Profile") Replied by *[boxchilli](/forum/user/3648-boxchilli "View boxchilli's Profile")* on topic *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#160762 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* Hi Rauk. This sounds like the same issues I'm having but with a different payment provider. It may be worth keeping an eye on the thread: [ www.hikashop.com/forum/orders-management...-not-on-payment.html](http://www.hikashop.com/forum/orders-management/868893-email-sent-with-order-created-but-not-on-payment.html) which I'm hopeful to have a reply soon Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago - 12 years 4 months ago [\#160779](#160779) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#160779 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* Hi, Thanks to try this kind of plugin, it allow to add a recipient to the order status notification email, the one which is sent to the customers. It will allow you to be informed on order status changes. *This attachment is hidden for guests. Please log in or register to see it.* Just install it via the Joomla extension manager, enable it, and in the settings fill one email address or many separated by a comma. (without space). Last edit: 12 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RAUK](/forum/user/32948-rauk "View RAUK's Profile")** - [![RAUK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32948-rauk "View RAUK's Profile") Topic Author - [ Offline](/forum/user/32948-rauk) Less More - Posts: 2 - Thank you received: 0 - - 12 years 4 months ago [\#161165](#161165) by [RAUK](/forum/user/32948-rauk "View RAUK's Profile") Replied by *[RAUK](/forum/user/32948-rauk "View RAUK's Profile")* on topic *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#161165 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* Many thanks - this has solved my problem completely. Easy to use and means I can now focus on the paid orders. It would be great if this was a stock plugin/function. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Bugaenko](/forum/user/34721-bugaenko "View Bugaenko's Profile")** - [![Bugaenko's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34721-bugaenko "View Bugaenko's Profile") - [ Offline](/forum/user/34721-bugaenko) Less More - Posts: 30 - Thank you received: 0 - - 11 years 10 months ago [\#183511](#183511) by [Bugaenko](/forum/user/34721-bugaenko "View Bugaenko's Profile") Replied by *[Bugaenko](/forum/user/34721-bugaenko "View Bugaenko's Profile")* on topic *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#183511 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* At version 2.3.4 plugin takes no effect ( I really need personnel new orders notification ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 10 months ago [\#183514](#183514) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Order confirmed emails for admin](/forum/35-orders-management/869079-order-confirmed-emails-for-admin#183514 "-- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : Joomla! 3.3.0 Stable -- PHP version -- : 5.4.25 -- Browser(s) name and version -- : Firefox Hi, Apologies if this has been answered before - i have looked but not found a working solution for me. The problem: -Orders are generated via our store and then forwarded by me via email to a 3rd party who mails out the goods. -Currently I get an "order created" email when a new order is created. -Paypal is correctly updating the status of paid orders to confirmed and emailing the customer with confirmation of their confirmed status. - I am trying to work by email only rather than the admin interface as my main daily IT access is via tablet/phone. - The only way I can tell an order is confirmed without logging in is if I get the Paypal payment comfirmation email. - In around 130 orders to date I have had maybe 20 instances of customers creating 2 or 3 "created" orders, presumably by failing to complete Paypal and going back to checkout - when I subsequently do get a Paypal payment confirmation it is difficult to determine from email alone which order is now the paid (and hence confirmed one) to forward on for shipping. It would be really helpful for me as an admin to receive email notification of confirmed orders, which i can then forward on to the 3rd party. Is there a way to do this ? I have searched the forum and tried editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,' at the end, as decribed in this post www.hikashop.com/forum/orders-management...onfirmed.html#156976 This didn't generate an admin email for me on confirming the order. Any advice on how to achieve this would be gratefully received. Thanks")* Hi, This plugin should still be working as expected, are you sure that this plugin is well enabled and set up ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTA3OS1vcmRlci1jb25maXJtZWQtZW1haWxzLWZvci1hZG1pbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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