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#   Duplicate Orders

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- **[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")**
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12 years 3 months ago [\#163416](#163416) by [isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")  *[Duplicate Orders](/forum/35-orders-management/869590-duplicate-orders#163416 "-- url of the page with the problem -- :http://shopisabelle.com/ -- HikaShop version -- :HikaShop Business 2.1.2, -- Joomla version -- : Joomla! 2.5.19 -- PHP version -- : Not sure -- Browser(s) name and version -- : doesn't seem to matter -- Error-message(debug-mod must be tuned on) -- : no error message  Often times we get duplicate orders, but not every time. Not sure what to do.")* was created by *[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")*

-- url of the page with the problem -- :http://shopisabelle.com/
-- HikaShop version -- :HikaShop Business 2.1.2,
-- Joomla version -- : Joomla! 2.5.19
-- PHP version -- : Not sure
-- Browser(s) name and version -- : doesn't seem to matter
-- Error-message(debug-mod must be tuned on) -- : no error message

Often times we get duplicate orders, but not every time. Not sure what to do.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTU5MC1kdXBsaWNhdGUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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12 years 3 months ago [\#163418](#163418) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Duplicate Orders](/forum/35-orders-management/869590-duplicate-orders#163418 "-- url of the page with the problem -- :http://shopisabelle.com/ -- HikaShop version -- :HikaShop Business 2.1.2, -- Joomla version -- : Joomla! 2.5.19 -- PHP version -- : Not sure -- Browser(s) name and version -- : doesn't seem to matter -- Error-message(debug-mod must be tuned on) -- : no error message  Often times we get duplicate orders, but not every time. Not sure what to do.")*

Hi,

Update. And give us more informations ![;)](/media/kunena/emoticons/11.png ";)")
Like which payment methods you are using.

You can too look in the order history if there is something strange, you can see that in the order details.

Aren't these orders with the same products but with different status ? Isn't customers that are creating but not finishing their orders ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg2OTU5MC1kdXBsaWNhdGUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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