[Skip to main content](#vessel-content) # Order number sometimes different from invoice numb ## - **[DuFFi\_SK](/forum/user/28465-duffi-sk "View DuFFi_SK's Profile")** - [![DuFFi_SK's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28465.jpg)](/forum/user/28465-duffi-sk "View DuFFi_SK's Profile") Topic Author - [ Offline](/forum/user/28465-duffi-sk) Less More - Posts: 29 - Thank you received: 0 - - [](http://www.lienocka.sk) - 12 years 2 weeks ago [\#175022](#175022) by [DuFFi\_SK](/forum/user/28465-duffi-sk "View DuFFi_SK's Profile") *[Order number sometimes different from invoice numb](/forum/35-orders-management/872214-order-number-sometimes-different-from-invoice-numb#175022 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 Hello, I would like to ask you why there is sometimes invoice number the same as order number and sometimes is invoice number different from order number. What are the rules to generate these numbers? I think it should be always identical. Is it some sort of bug? Thank you.")* was created by *[DuFFi\_SK](/forum/user/28465-duffi-sk "View DuFFi_SK's Profile")* -- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 Hello, I would like to ask you why there is sometimes invoice number the same as order number and sometimes is invoice number different from order number. What are the rules to generate these numbers? I think it should be always identical. Is it some sort of bug? Thank you. [ ![hika01.jpg](/forum/attachment/20060) ](/forum/attachment/20060 "hika01.jpg") [ ![hika02.jpg](/forum/attachment/20061) ](/forum/attachment/20061 "hika02.jpg") - [ ![hika01.jpg](/forum/attachment/20060) ](/forum/attachment/20060 "hika01.jpg") [ ](/forum/attachment/20060?download=1 "hika01.jpg") - [ ![hika02.jpg](/forum/attachment/20061) ](/forum/attachment/20061 "hika02.jpg") [ ](/forum/attachment/20061?download=1 "hika02.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3MjIxNC1vcmRlci1udW1iZXItc29tZXRpbWVzLWRpZmZlcmVudC1mcm9tLWludm9pY2UtbnVtYj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 2 weeks ago [\#175038](#175038) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order number sometimes different from invoice numb](/forum/35-orders-management/872214-order-number-sometimes-different-from-invoice-numb#175038 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 2.5.14 Hello, I would like to ask you why there is sometimes invoice number the same as order number and sometimes is invoice number different from order number. What are the rules to generate these numbers? I think it should be always identical. Is it some sort of bug? Thank you.")* Hi, It's normal that the numbers are different. The invoice number is generated when the order is confirmed while the order number is generated when the order is created. So having different numbers just mean that not all your orders were confirmed. It's potentially possible to configure the invoice number to be the same as the order number thanks to the "invoice number format" option of your HikaShop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3MjIxNC1vcmRlci1udW1iZXItc29tZXRpbWVzLWRpZmZlcmVudC1mcm9tLWludm9pY2UtbnVtYj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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