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#   Attach pdf invoice error in backend

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11 years 11 months ago [\#180674](#180674) by [acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile")  *[Attach pdf invoice error in backend](/forum/35-orders-management/873172-attach-pdf-invoice-error-in-backend#180674 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5 -- Browser(s) name and version -- : google chrome 38.0.2125.122 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  Hi,  I have purchased the attach pdf invoice plugin and installed it on my site. I originally installed this on a dev version, no problems using it. On the live site, different server I am now getting the following error displayed in the popup screen after I change a customer order to confirmed: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  I have a php.ini file with memory allocation set to 128mb  Please can you advise on possible solution.  Regards Phil")* was created by *[acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile")*

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5
-- Browser(s) name and version -- : google chrome 38.0.2125.122
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public_html/plugins/hikashop/attachinvoice/attachinvoice/_tcpdf_5.0.002/tcpdf.php on line 6767

Hi,

I have purchased the attach pdf invoice plugin and installed it on my site. I originally installed this on a dev version, no problems using it.
On the live site, different server I am now getting the following error displayed in the popup screen after I change a customer order to confirmed:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public_html/plugins/hikashop/attachinvoice/attachinvoice/_tcpdf_5.0.002/tcpdf.php on line 6767

I have a php.ini file with memory allocation set to 128mb

Please can you advise on possible solution.

Regards
Phil

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11 years 11 months ago [\#180681](#180681) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Attach pdf invoice error in backend](/forum/35-orders-management/873172-attach-pdf-invoice-error-in-backend#180681 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5 -- Browser(s) name and version -- : google chrome 38.0.2125.122 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  Hi,  I have purchased the attach pdf invoice plugin and installed it on my site. I originally installed this on a dev version, no problems using it. On the live site, different server I am now getting the following error displayed in the popup screen after I change a customer order to confirmed: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  I have a php.ini file with memory allocation set to 128mb  Please can you advise on possible solution.  Regards Phil")*

Hi,

Sorry but your PHP limitation is set to 32Mb regarding the error message.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile")

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11 years 11 months ago -  11 years 11 months ago [\#180961](#180961) by [acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile")  Replied by *[acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile")* on topic *[Attach pdf invoice error in backend](/forum/35-orders-management/873172-attach-pdf-invoice-error-in-backend#180961 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5 -- Browser(s) name and version -- : google chrome 38.0.2125.122 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  Hi,  I have purchased the attach pdf invoice plugin and installed it on my site. I originally installed this on a dev version, no problems using it. On the live site, different server I am now getting the following error displayed in the popup screen after I change a customer order to confirmed: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public&#95;html/plugins/hikashop/attachinvoice/attachinvoice/&#95;tcpdf&#95;5.0.002/tcpdf.php on line 6767  I have a php.ini file with memory allocation set to 128mb  Please can you advise on possible solution.  Regards Phil")*

Hi,

Thanks for this, turns out the server needed a setting changing to accept the php.ini file.

Error now resolved.

- [ ![memory-limit.jpg](/forum/attachment/20869) ](/forum/attachment/20869 "memory-limit.jpg") [ ](/forum/attachment/20869?download=1 "memory-limit.jpg")

Last edit: 11 years 11 months ago by [acetheviper](/forum/user/31794-acetheviper "View acetheviper's Profile").

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