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#   Confirmation email to gmail.

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- **[auction](/forum/user/35771-auction "View auction's Profile")**
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11 years 8 months ago [\#189440](#189440) by [auction](/forum/user/35771-auction "View auction's Profile")  *[Confirmation email to gmail.](/forum/35-orders-management/874748-confirmation-email-to-gmail#189440 "-- url of the page with the problem -- : htto://auctionlevel8.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.9 -- PHP version -- : 4.1.8 -- Browser(s) name and version -- : Firefox  Hello The email confirmation to register and payment don´t receibed inmediatly. These are receivin 7-8 hours to delayed. I am testing with other email (hotmail, live, etc) and they are receiving without delayed. Do you know what could be the problem? Thanks for your help")* was created by *[auction](/forum/user/35771-auction "View auction's Profile")*

-- url of the page with the problem -- : htto://auctionlevel8.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 2.5.9
-- PHP version -- : 4.1.8
-- Browser(s) name and version -- : Firefox

Hello
The email confirmation to register and payment don´t receibed inmediatly. These are receivin 7-8 hours to delayed.
I am testing with other email (hotmail, live, etc) and they are receiving without delayed.
Do you know what could be the problem?
Thanks for your help

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NDc0OC1jb25maXJtYXRpb24tZW1haWwtdG8tZ21haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 8 months ago [\#189445](#189445) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Confirmation email to gmail.](/forum/35-orders-management/874748-confirmation-email-to-gmail#189445 "-- url of the page with the problem -- : htto://auctionlevel8.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.9 -- PHP version -- : 4.1.8 -- Browser(s) name and version -- : Firefox  Hello The email confirmation to register and payment don´t receibed inmediatly. These are receivin 7-8 hours to delayed. I am testing with other email (hotmail, live, etc) and they are receiving without delayed. Do you know what could be the problem? Thanks for your help")*

Hi,

HikaShop sends the email immediately.
I would recommend to ask your hosting company or system administrator about the issue as they have access to the logs of your email server and will have more information on what's going on.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NDc0OC1jb25maXJtYXRpb24tZW1haWwtdG8tZ21haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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