[Skip to main content](#vessel-content) # Automatically update order status to confirmed ## - **[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")** - [![pwpagency's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36227-pwpagency "View pwpagency's Profile") Topic Author - [ Offline](/forum/user/36227-pwpagency) Less More - Posts: 20 - Thank you received: 0 - - 11 years 7 months ago - 11 years 7 months ago [\#195222](#195222) by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile") *[Automatically update order status to confirmed](/forum/35-orders-management/875763-automatically-update-order-status-to-confirmed#195222 "-- url of the page with the problem -- : www.mdperformance.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP")* was created by *[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")* -- url of the page with the problem -- : [ www.mdperformance.com/](http://www.mdperformance.com/) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP Last edit: 11 years 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: remove message to move the topic Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NTc2My1hdXRvbWF0aWNhbGx5LXVwZGF0ZS1vcmRlci1zdGF0dXMtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#195256](#195256) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Automatically update order status to confirmed](/forum/35-orders-management/875763-automatically-update-order-status-to-confirmed#195256 "-- url of the page with the problem -- : www.mdperformance.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP")* Hi, It is possible ; it is called "IPN" and it is mostly managed by the setting "Allow notifications from Authorize.net"' in the plugin (but it can depend on the mode you're using). [ www.hikashop.com/support/documentation/i...-authorize-form.html](http://www.hikashop.com/support/documentation/integrated-documentation/22-hikashop/payment-plugins/65-hikashop-payment-authorize-form.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NTc2My1hdXRvbWF0aWNhbGx5LXVwZGF0ZS1vcmRlci1zdGF0dXMtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")** - [![pwpagency's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36227-pwpagency "View pwpagency's Profile") Topic Author - [ Offline](/forum/user/36227-pwpagency) Less More - Posts: 20 - Thank you received: 0 - - 11 years 6 months ago [\#197007](#197007) by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile") Replied by *[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")* on topic *[Automatically update order status to confirmed](/forum/35-orders-management/875763-automatically-update-order-status-to-confirmed#197007 "-- url of the page with the problem -- : www.mdperformance.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP")* Thanks for the response but I believe there is more to it then setting this value. When I set the **"Allow notifications from Authorize.net"** we receive an error when hikashop hands the order to authorize.net. This is the Error: The following errors have occurred. (14) The referrer, relay response or receipt link URL is invalid. When the **"Allow notifications from Authorize.net"** is set to NO the the hikashop handoff to authorize.net works, but no update to the order happens. When the **"Allow notifications from Authorize.net"** is set to YES the the hikashop handoff fails with the above Auth.net error. I see where we can add a relay response or receipt link URL in auth.net site and a return URL in Hikashop. We are using SIM **Does anyone know if there is a special Hikashop URL we need to use to get authorize.net to update the status of the order?** Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NTc2My1hdXRvbWF0aWNhbGx5LXVwZGF0ZS1vcmRlci1zdGF0dXMtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 6 months ago - 11 years 6 months ago [\#197009](#197009) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Automatically update order status to confirmed](/forum/35-orders-management/875763-automatically-update-order-status-to-confirmed#197009 "-- url of the page with the problem -- : www.mdperformance.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP")* Hi, As Jerome said, you need to turn on the "Allow notifications from Authorize.net" setting of your payment method. That's this setting which will allow HikaShop to send the relay response URL to Authorize.net The relay response URL you can enter in your Authorize.net merchant account is: [ www.YOURDOMAIN.com/index.php?option=com\_...pl=component&lang=en](http://www.YOURDOMAIN.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=authorize&tmpl=component&lang=en) Last edit: 11 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: removing website link The following user(s) said Thank You: [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NTc2My1hdXRvbWF0aWNhbGx5LXVwZGF0ZS1vcmRlci1zdGF0dXMtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")** - [![pwpagency's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36227-pwpagency "View pwpagency's Profile") Topic Author - [ Offline](/forum/user/36227-pwpagency) Less More - Posts: 20 - Thank you received: 0 - - 11 years 6 months ago - 11 years 6 months ago [\#197130](#197130) by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile") Replied by *[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")* on topic *[Automatically update order status to confirmed](/forum/35-orders-management/875763-automatically-update-order-status-to-confirmed#197130 "-- url of the page with the problem -- : www.mdperformance.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0 Is there a way to automatically update the status of an order from "created" to 'confirmed" once a payment is accepted by authorize.net? I was told by Joomlart that is should happen automatically but it's not. PWP")* Hi Nicolas, Thank you for the final bit of information I needed to make this work. I could not find the postback URL to hikashop anywhere on the documentation and it is such an integral part of making it work. Can you edit your post to remove our domain from the link? Something like, [ www.YOURDOMAIN.com/](http://www.YOURDOMAIN.com/)... With gratitude, PWP Last edit: 11 years 6 months ago by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile"). Reason: spelling error Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NTc2My1hdXRvbWF0aWNhbGx5LXVwZGF0ZS1vcmRlci1zdGF0dXMtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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