[Skip to main content](#vessel-content) # Question on Reorder functionality ## - **[andrewkatz](/forum/user/36243-andrewkatz "View andrewkatz's Profile")** - [![andrewkatz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36243-andrewkatz "View andrewkatz's Profile") Topic Author - [ Offline](/forum/user/36243-andrewkatz) Less More - Posts: 12 - Thank you received: 0 - - 11 years 6 months ago - 11 years 6 months ago [\#196843](#196843) by [andrewkatz](/forum/user/36243-andrewkatz "View andrewkatz's Profile") *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#196843 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* was created by *[andrewkatz](/forum/user/36243-andrewkatz "View andrewkatz's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: [ www.hikashop.com/forum/orders-management...-in-cart.html#187588](http://www.hikashop.com/forum/orders-management/874406-how-to-turn-order-again-in-cart.html#187588) I checked your documentation and there is nothing in the docs here: [ www.hikashop.com/support/support/documen...nfig.html#main\_order](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_order) that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point? Last edit: 11 years 6 months ago by [andrewkatz](/forum/user/36243-andrewkatz "View andrewkatz's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 6 months ago [\#196863](#196863) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#196863 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hi, It allows to reorder the entire selected order ; it reload all products, all item custom fields, all entries, the coupon code and it redirect the user to the checkout. For sure, if they are restrictions or limitations, the new cart won't be the exact same than the previous order. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mmjtech](/forum/user/32833-mmjtech "View mmjtech's Profile")** - [![mmjtech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32833-mmjtech "View mmjtech's Profile") - [ Offline](/forum/user/32833-mmjtech) Less More - Posts: 7 - Thank you received: 0 - - 11 years 1 month ago [\#213828](#213828) by [mmjtech](/forum/user/32833-mmjtech "View mmjtech's Profile") Replied by *[mmjtech](/forum/user/32833-mmjtech "View mmjtech's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#213828 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* WE are experiencing almost the same issue. The value of our custom fields are NOT getting copied over during a reorder. We have a Top Field (Donation Field), and are using it the way you are saying in your documentation. Please let us know what we are doing wrong. Jesper Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 1 month ago [\#214248](#214248) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#214248 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hello Jesper, I just tested it with the last Hikashop version on my end and it worked fine, the value of my item custom field was correctly copied through the new order. Can you download the last Hikashop version through our website, install it and test it again ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[reza21681](/forum/user/32404-reza21681 "View reza21681's Profile")** - [![reza21681's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32404.jpg)](/forum/user/32404-reza21681 "View reza21681's Profile") - [ Offline](/forum/user/32404-reza21681) Less More - Posts: 10 - Thank you received: 1 - - 10 years 3 months ago [\#245727](#245727) by [reza21681](/forum/user/32404-reza21681 "View reza21681's Profile") Replied by *[reza21681](/forum/user/32404-reza21681 "View reza21681's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#245727 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hi, I enabled the reorder and users can see the "reorder" button in their orders list, but when they will click over that, it will show main menu with two warning: - please fill the field. - shopping cart is empty. do you know what's wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 months ago [\#245729](#245729) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#245729 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hi, Please indicate the HikaShop version number you're using. The "please fill the field" message looks like you have some item custom fields ; are you using HikaShop Business ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[reza21681](/forum/user/32404-reza21681 "View reza21681's Profile")** - [![reza21681's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32404.jpg)](/forum/user/32404-reza21681 "View reza21681's Profile") - [ Offline](/forum/user/32404-reza21681) Less More - Posts: 10 - Thank you received: 1 - - 10 years 3 months ago [\#245766](#245766) by [reza21681](/forum/user/32404-reza21681 "View reza21681's Profile") Replied by *[reza21681](/forum/user/32404-reza21681 "View reza21681's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#245766 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* it's Bussiness 2.5.0 and yes, I have custom fields for Address, Order and Item Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 3 months ago [\#245786](#245786) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#245786 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hi, I would first recommend to update to the latest version of HikaShop. Also, it could potentially come from the custom fields being different between when the order was made and when the order is being reordered. If it changed, and that the concerned field (probably a custom item field) is required, then you would get that problem. So you can check with a new order. And if you still have the problem, you can check with the required setting of the custom field turned off to see from which field it comes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")** - [![dvddvd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7721-dvddvd "View dvddvd's Profile") - [ Offline](/forum/user/7721-dvddvd) Less More - Posts: 267 - Thank you received: 5 - - - - 7 years 5 months ago [\#306790](#306790) by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Replied by *[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#306790 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hello, I am using the "copy" button to copy orders from the administration panel, but I am noticing that it does not update the price of the product if it has been modified after the creation of the copied order. Is there a possibility that when copying the order also update this data ?. Thank you so much. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 5 months ago [\#306803](#306803) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Question on Reorder functionality](/forum/35-orders-management/876090-question-on-reorder-functionality#306803 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : all I read this forum post: www.hikashop.com/forum/orders-management...-in-cart.html#187588 I checked your documentation and there is nothing in the docs here: www.hikashop.com/support/support/documen...nfig.html#main_order that tells me anything about the "Allow customers to reorder" functionality in HikaShop. I would like to know WHAT they can reorder. 1. Does it allow for reordering an entire previous order? 2. Would they be able to reorder products from a previous order and add it to their cart one item at a time with same or new quanity? 3. Does this reorder just reorder and add a new order without going into the cart or does it add it to the cart and they finish at that point?")* Hi, It could be done with a plugin. But that's not the goal of the copy function which is to copy exactly what you have in one order to a new one, so I don't see it added into the core of HikaShop. You could just implement the "onBeforeOrderCreate" trigger of the hikashop order API in your custom plugin and change the prices of the products in $order->products and update the total/taxes before the order is saved. The following user(s) said Thank You: [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjA5MC1xdWVzdGlvbi1vbi1yZW9yZGVyLWZ1bmN0aW9uYWxpdHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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