[Skip to main content](#vessel-content) # Shipping Address formatted incorrectly in HikaShop ## - **[CreativeProStudio](/forum/user/34655-creativeprostudio "View CreativeProStudio's Profile")** - [![CreativeProStudio's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34655.png)](/forum/user/34655-creativeprostudio "View CreativeProStudio's Profile") Topic Author - [ Offline](/forum/user/34655-creativeprostudio) Less More - Posts: 33 - Thank you received: 0 - - 11 years 6 months ago [\#199747](#199747) by [CreativeProStudio](/forum/user/34655-creativeprostudio "View CreativeProStudio's Profile") *[Shipping Address formatted incorrectly in HikaShop](/forum/35-orders-management/876585-shipping-address-formatted-incorrectly-in-hikashop#199747 "-- url of the page with the problem -- : www.3dheliupgrades.com/ -- HikaShop version -- : Business 2.4.0 -- Joomla version -- : 2.5.19 I have my first HikaShop online store deployed and I am really digging it. I came from VirtueMart and this is SO much better. I have especially appreciated all the help I've gotten here in the support forums with little problems that I had while learning the system. So THANK YOU!! :cheer: :cheer: Now that I have the shop online and have been taking orders, I have discovered a small but annoying problem I would like to resolve. The customer's shipping address is being improperly formatted in the HS back end, and when I print packing lists. I have attached a sample screen shot of what I mean. But basically, the elements are out of order and need to be rearranged. This isn't a major problem for domestic US orders as I can usually figure out how it should be arranged. But I can see it being a real problem for international shipments. In fact, I have an order right now going to Australia and I had to email the customer to ask him the proper shipping address because I couldn't figure it out. How can I correct this?")* was created by *[CreativeProStudio](/forum/user/34655-creativeprostudio "View CreativeProStudio's Profile")* -- url of the page with the problem -- : [ www.3dheliupgrades.com/](http://www.3dheliupgrades.com/) -- HikaShop version -- : Business 2.4.0 -- Joomla version -- : 2.5.19 I have my first HikaShop online store deployed and I am really digging it. I came from VirtueMart and this is SO much better. I have especially appreciated all the help I've gotten here in the support forums with little problems that I had while learning the system. So THANK YOU!! ![:cheer:](/media/kunena/emoticons/2.png ":cheer:") ![:cheer:](/media/kunena/emoticons/2.png ":cheer:") Now that I have the shop online and have been taking orders, I have discovered a small but annoying problem I would like to resolve. The customer's shipping address is being improperly formatted in the HS back end, and when I print packing lists. I have attached a sample screen shot of what I mean. But basically, the elements are out of order and need to be rearranged. This isn't a major problem for domestic US orders as I can usually figure out how it should be arranged. But I can see it being a real problem for international shipments. In fact, I have an order right now going to Australia and I had to email the customer to ask him the proper shipping address because I couldn't figure it out. How can I correct this? - [ ![HikaShop_Address.jpg](/forum/attachment/24040) ](/forum/attachment/24040 "...op_Address.jpg") [ ](/forum/attachment/24040?download=1 "...op_Address.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjU4NS1zaGlwcGluZy1hZGRyZXNzLWZvcm1hdHRlZC1pbmNvcnJlY3RseS1pbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 6 months ago [\#199755](#199755) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping Address formatted incorrectly in HikaShop](/forum/35-orders-management/876585-shipping-address-formatted-incorrectly-in-hikashop#199755 "-- url of the page with the problem -- : www.3dheliupgrades.com/ -- HikaShop version -- : Business 2.4.0 -- Joomla version -- : 2.5.19 I have my first HikaShop online store deployed and I am really digging it. I came from VirtueMart and this is SO much better. I have especially appreciated all the help I've gotten here in the support forums with little problems that I had while learning the system. So THANK YOU!! :cheer: :cheer: Now that I have the shop online and have been taking orders, I have discovered a small but annoying problem I would like to resolve. The customer's shipping address is being improperly formatted in the HS back end, and when I print packing lists. I have attached a sample screen shot of what I mean. But basically, the elements are out of order and need to be rearranged. This isn't a major problem for domestic US orders as I can usually figure out how it should be arranged. But I can see it being a real problem for international shipments. In fact, I have an order right now going to Australia and I had to email the customer to ask him the proper shipping address because I couldn't figure it out. How can I correct this?")* Hi, You have to edit the address_template view. See: [ www.hikashop.com/support/documentation/i...view-form.html#infos](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/44-hikashop-view-form.html#infos) Depending where you display the invoice ; you will have to make an override for your front-end template and also for your back-end template. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NjU4NS1zaGlwcGluZy1hZGRyZXNzLWZvcm1hdHRlZC1pbmNvcnJlY3RseS1pbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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