[Skip to main content](#vessel-content) # Multiple Modals opening when opening an order ## - **[mrshake](/forum/user/36847-mrshake "View mrshake's Profile")** - [![mrshake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36847-mrshake "View mrshake's Profile") Topic Author - [ Offline](/forum/user/36847-mrshake) Less More - Posts: 12 - Thank you received: 0 - - 11 years 5 months ago [\#200770](#200770) by [mrshake](/forum/user/36847-mrshake "View mrshake's Profile") *[Multiple Modals opening when opening an order](/forum/35-orders-management/876783-multiple-modals-opening-when-opening-an-order#200770 "-- HikaShop version -- : 2.4.0 -- Error-message(debug-mod must be tuned on) -- : Mutiple Modals open when opening an order When I go to open an order in the backend, a bunch of modals pop up immediatly and i have to close them to see the order page. The modals that open are: Shipping Invoice Invoice Email Modify the product information for the order Product Page Add a product to order Edit Order additional Information Set order customer They are all blank except the title. It appears to me that all the modals are not being hidden when the page loads. Please advise.")* was created by *[mrshake](/forum/user/36847-mrshake "View mrshake's Profile")* -- HikaShop version -- : 2.4.0 -- Error-message(debug-mod must be tuned on) -- : Mutiple Modals open when opening an order When I go to open an order in the backend, a bunch of modals pop up immediatly and i have to close them to see the order page. The modals that open are: Shipping Invoice Invoice Email Modify the product information for the order Product Page Add a product to order Edit Order additional Information Set order customer They are all blank except the title. It appears to me that all the modals are not being hidden when the page loads. Please advise. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Njc4My1tdWx0aXBsZS1tb2RhbHMtb3BlbmluZy13aGVuLW9wZW5pbmctYW4tb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#200771](#200771) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Multiple Modals opening when opening an order](/forum/35-orders-management/876783-multiple-modals-opening-when-opening-an-order#200771 "-- HikaShop version -- : 2.4.0 -- Error-message(debug-mod must be tuned on) -- : Mutiple Modals open when opening an order When I go to open an order in the backend, a bunch of modals pop up immediatly and i have to close them to see the order page. The modals that open are: Shipping Invoice Invoice Email Modify the product information for the order Product Page Add a product to order Edit Order additional Information Set order customer They are all blank except the title. It appears to me that all the modals are not being hidden when the page loads. Please advise.")* Hi, The issue is related to your backend template. Which Joomla version are you using and which backend template are you using ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Njc4My1tdWx0aXBsZS1tb2RhbHMtb3BlbmluZy13aGVuLW9wZW5pbmctYW4tb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrshake](/forum/user/36847-mrshake "View mrshake's Profile")** - [![mrshake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36847-mrshake "View mrshake's Profile") Topic Author - [ Offline](/forum/user/36847-mrshake) Less More - Posts: 12 - Thank you received: 0 - - 11 years 5 months ago [\#200855](#200855) by [mrshake](/forum/user/36847-mrshake "View mrshake's Profile") Replied by *[mrshake](/forum/user/36847-mrshake "View mrshake's Profile")* on topic *[Multiple Modals opening when opening an order](/forum/35-orders-management/876783-multiple-modals-opening-when-opening-an-order#200855 "-- HikaShop version -- : 2.4.0 -- Error-message(debug-mod must be tuned on) -- : Mutiple Modals open when opening an order When I go to open an order in the backend, a bunch of modals pop up immediatly and i have to close them to see the order page. The modals that open are: Shipping Invoice Invoice Email Modify the product information for the order Product Page Add a product to order Edit Order additional Information Set order customer They are all blank except the title. It appears to me that all the modals are not being hidden when the page loads. Please advise.")* I'm using the ISIS admin template on joomla 3.3.6 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Njc4My1tdWx0aXBsZS1tb2RhbHMtb3BlbmluZy13aGVuLW9wZW5pbmctYW4tb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 5 months ago [\#200859](#200859) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Multiple Modals opening when opening an order](/forum/35-orders-management/876783-multiple-modals-opening-when-opening-an-order#200859 "-- HikaShop version -- : 2.4.0 -- Error-message(debug-mod must be tuned on) -- : Mutiple Modals open when opening an order When I go to open an order in the backend, a bunch of modals pop up immediatly and i have to close them to see the order page. The modals that open are: Shipping Invoice Invoice Email Modify the product information for the order Product Page Add a product to order Edit Order additional Information Set order customer They are all blank except the title. It appears to me that all the modals are not being hidden when the page loads. Please advise.")* From what I understand, it could come from two things: 1. You have deactivated the backend CSS file of HikaShop in the Display tab of the HikaShop configuration. So make sure that it is set to "default". 2. There is another extension on your backend messing up the modals. It could be a backend module or a system plugin. Hard to say which one and I guess you would have to disable them one by one until you find the culprit. If all that doesn't help, you should look at the javascript error console of your browser while opening that page in order to see if you have any javascript error on the page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Njc4My1tdWx0aXBsZS1tb2RhbHMtb3BlbmluZy13aGVuLW9wZW5pbmctYW4tb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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