[Skip to main content](#vessel-content) # Pay Now buttons not showing on order listing ## - **[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")** - [![gmarsh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6659-gmarsh "View gmarsh's Profile") Topic Author - [ Offline](/forum/user/6659-gmarsh) Less More - Posts: 15 - Thank you received: 0 - - 11 years 4 months ago [\#203596](#203596) by [gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile") *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203596 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* was created by *[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 4 months ago [\#203637](#203637) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203637 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* Hello, Are your sure that the Status of your customer orders were set to "Created" ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")** - [![gmarsh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6659-gmarsh "View gmarsh's Profile") Topic Author - [ Offline](/forum/user/6659-gmarsh) Less More - Posts: 15 - Thank you received: 0 - - 11 years 4 months ago [\#203686](#203686) by [gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile") Replied by *[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203686 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* Yes - I have three test orders that I'm working with and all of them are set to "created" Status. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86301 - Thank you received: 14273 - - 11 years 4 months ago [\#203708](#203708) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203708 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* Hi, It must come from the way you configured the settings of the Orders section of the HikaShop configuration. Could you do a screenshot of these options ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")** - [![gmarsh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6659-gmarsh "View gmarsh's Profile") Topic Author - [ Offline](/forum/user/6659-gmarsh) Less More - Posts: 15 - Thank you received: 0 - - 11 years 4 months ago [\#203785](#203785) by [gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile") Replied by *[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203785 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* OK - Here is a shot of the Orders section of the configuration. - [ ![hikashop_order_setup.png](/forum/attachment/24765) ](/forum/attachment/24765 "...rder_setup.png") [ ](/forum/attachment/24765?download=1 "...rder_setup.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 4 months ago [\#203796](#203796) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203796 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* Can you try it with the "Unpaid order statuses" option set to "Created" ? The following user(s) said Thank You: [gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")** - [![gmarsh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6659-gmarsh "View gmarsh's Profile") Topic Author - [ Offline](/forum/user/6659-gmarsh) Less More - Posts: 15 - Thank you received: 0 - - 11 years 4 months ago [\#203846](#203846) by [gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile") Replied by *[gmarsh](/forum/user/6659-gmarsh "View gmarsh's Profile")* on topic *[Pay Now buttons not showing on order listing](/forum/35-orders-management/877306-pay-now-buttons-not-showing-on-order-listing#203846 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : None In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should. I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing. Any help would be appreciated! Gary Marsh")* Ah! Thank you very much! That took care of it. -Gary Marsh Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3NzMwNi1wYXktbm93LWJ1dHRvbnMtbm90LXNob3dpbmctb24tb3JkZXItbGlzdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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