[Skip to main content](#vessel-content) # Cannot save HikaShop configuration ## - **[ltempest](/forum/user/1784-ltempest "View ltempest's Profile")** - [![ltempest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1784-ltempest "View ltempest's Profile") Topic Author - [ Offline](/forum/user/1784-ltempest) Less More - Posts: 237 - Thank you received: 5 - - 11 years 3 months ago [\#206795](#206795) by [ltempest](/forum/user/1784-ltempest "View ltempest's Profile") *[Cannot save HikaShop configuration](/forum/35-orders-management/877872-cannot-save-hikashop-configuration#206795 "-- HikaShop version -- : 2.4.0 Business -- Joomla version -- : 3.4.1 HELP! I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there. Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods! Where in the database or filebase is the configuration stored? can I correct it directly there? Thanks Lee")* was created by *[ltempest](/forum/user/1784-ltempest "View ltempest's Profile")* -- HikaShop version -- : 2.4.0 Business -- Joomla version -- : 3.4.1 HELP! I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there. Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods! Where in the database or filebase is the configuration stored? can I correct it directly there? Thanks Lee - [ ![Region_capture_5.png](/forum/attachment/25282) ](/forum/attachment/25282 "..._capture_5.png") [ ](/forum/attachment/25282?download=1 "..._capture_5.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Nzg3Mi1jYW5ub3Qtc2F2ZS1oaWthc2hvcC1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#206798](#206798) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot save HikaShop configuration](/forum/35-orders-management/877872-cannot-save-hikashop-configuration#206798 "-- HikaShop version -- : 2.4.0 Business -- Joomla version -- : 3.4.1 HELP! I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there. Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods! Where in the database or filebase is the configuration stored? can I correct it directly there? Thanks Lee")* Hi, That's a bug of HikaShop 2.4.0 Update to HikaShop 2.5.0 and that will fix the problem. Alternatively, yes, you can enter the value directly in the hikashop_config table for the unpaid_order_statuses entry. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Nzg3Mi1jYW5ub3Qtc2F2ZS1oaWthc2hvcC1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markshain](/forum/user/36314-markshain "View markshain's Profile")** - [![markshain's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36314-markshain "View markshain's Profile") - [ Offline](/forum/user/36314-markshain) Less More - Posts: 1 - Thank you received: 0 - - 11 years 3 months ago [\#206897](#206897) by [markshain](/forum/user/36314-markshain "View markshain's Profile") Replied by *[markshain](/forum/user/36314-markshain "View markshain's Profile")* on topic *[Cannot save HikaShop configuration](/forum/35-orders-management/877872-cannot-save-hikashop-configuration#206897 "-- HikaShop version -- : 2.4.0 Business -- Joomla version -- : 3.4.1 HELP! I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there. Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods! Where in the database or filebase is the configuration stored? can I correct it directly there? Thanks Lee")* Nicolas, Thanks for the reply. Looking at both the admin backend and the database and comparing the values, it does not seem to match up! When viewing the admin it shows created, yet the database has the value cancelled in the entry. Please see the attached screenshots. Is the only solution to update to 2.5.0? Thanks Lee - [ ![Region_capture_9.png](/forum/attachment/25301) ](/forum/attachment/25301 "..._capture_9.png") [ ](/forum/attachment/25301?download=1 "..._capture_9.png") - [ ![Region_capture_8.png](/forum/attachment/25302) ](/forum/attachment/25302 "..._capture_8.png") [ ](/forum/attachment/25302?download=1 "..._capture_8.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Nzg3Mi1jYW5ub3Qtc2F2ZS1oaWthc2hvcC1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 3 months ago [\#206899](#206899) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Cannot save HikaShop configuration](/forum/35-orders-management/877872-cannot-save-hikashop-configuration#206899 "-- HikaShop version -- : 2.4.0 Business -- Joomla version -- : 3.4.1 HELP! I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there. Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods! Where in the database or filebase is the configuration stored? can I correct it directly there? Thanks Lee")* Hi, If the database has the value "cancelled" so the system will use the "cancelled" value for the checks. If it is not the case, so yes update to 2.5.0 will be the easiest solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3Nzg3Mi1jYW5ub3Qtc2F2ZS1oaWthc2hvcC1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.181 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)