[Skip to main content](#vessel-content) # Characteristics not showing in orders ## - **[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")** - [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") Topic Author - [ Offline](/forum/user/37269-11studios) Less More - Posts: 9 - Thank you received: 0 - - 11 years 3 months ago [\#208738](#208738) by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") *[Characteristics not showing in orders](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208738 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have characteristics for different sizes on a product that is set to "Group options with product". The email that goes out shows the characteristics fine and the sizes they chose, but the orders on the back end do not show the characteristics chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the characteristics on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster.")* was created by *[11Studios](/forum/user/37269-11studios "View 11Studios's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have characteristics for different sizes on a product that is set to "Group options with product". The email that goes out shows the characteristics fine and the sizes they chose, but the orders on the back end do not show the characteristics chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the characteristics on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODIzNS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXNob3dpbmctaW4tb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#208761](#208761) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characteristics not showing in orders](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208761 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have characteristics for different sizes on a product that is set to "Group options with product". The email that goes out shows the characteristics fine and the sizes they chose, but the orders on the back end do not show the characteristics chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the characteristics on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster.")* The chosen characteristic is displayed on the order details page and the invoice. In the PDF invoice, it is done with the code Code: if($group){ foreach($order->products as $j => $optionElement){ if($optionElement->order_product_option_parent_id != $product->order_product_id) continue; $product->order_product_price +=$optionElement->order_product_price; $product->order_product_tax +=$optionElement->order_product_tax; $product->order_product_total_price+=$optionElement->order_product_total_price; $product->order_product_total_price_no_vat+=$optionElement->order_product_total_price_no_vat; ?><br/><?php echo $optionElement->order_product_name; if($optionElement->order_product_price>0){ if($config->get('price_with_tax')){ echo ' ( + '.$currencyHelper->format($optionElement->order_product_price+$optionElement->order_product_tax,$order->order_currency_id).' )'; }else{ echo ' ( + '.$currencyHelper->format($optionElement->order_product_price,$order->order_currency_id).' )'; } } } } in the file plugins/hikashop/attachinvoice/attachinvoice/invoice.php So I'm not sure what you're talking about. Could you provide more information ? A link to a product page with such option, a screenshot of the order details page and of the invoice page and of the product edition page of the product would be great. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODIzNS1jaGFyYWN0ZXJpc3RpY3Mtbm90LXNob3dpbmctaW4tb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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