[Skip to main content](#vessel-content) # Microsoft Edge Print problems ## - **[DB35611](/forum/user/19104-db35611 "View DB35611's Profile")** - [![DB35611's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19104-db35611 "View DB35611's Profile") Topic Author - [ Offline](/forum/user/19104-db35611) Less More - Posts: 19 - Thank you received: 0 - - 11 years 2 months ago - 11 years 2 months ago [\#211384](#211384) by [DB35611](/forum/user/19104-db35611 "View DB35611's Profile") *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#211384 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* was created by *[DB35611](/forum/user/19104-db35611 "View DB35611's Profile")* -- url of the page with the problem -- : [ www.bennettsclothing.com](http://www.bennettsclothing.com) -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks - [ ![windows_10_print_prob.jpg](/forum/attachment/25949) ](/forum/attachment/25949 "...print_prob.jpg") [ ](/forum/attachment/25949?download=1 "...print_prob.jpg") Last edit: 11 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: "Microsoft Edge" is not "windows 10" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#211440](#211440) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#211440 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* Hi, Thanks for the report. We will see to reproduce the issue on a computer using Windows 10 and Microsoft Edge. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile")** - [![kjeldbagh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile") - [ Offline](/forum/user/38764-kjeldbagh) Less More - Posts: 20 - Thank you received: 0 - - 10 years 6 months ago [\#234618](#234618) by [kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile") Replied by *[kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile")* on topic *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#234618 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* Any thing new on this? - having the same "messed up" print preview Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 10 years 6 months ago [\#234696](#234696) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#234696 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* Hi, Indeed when we do a right click and then print it get the content of all the page, so the popup content but the content behind too. But we put a print icon on top right of the popup to allow to print only the popup content, are you using it ? [ take.ms/NGh57](http://take.ms/NGh57) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile")** - [![kjeldbagh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile") - [ Offline](/forum/user/38764-kjeldbagh) Less More - Posts: 20 - Thank you received: 0 - - 10 years 6 months ago [\#234776](#234776) by [kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile") Replied by *[kjeldbagh](/forum/user/38764-kjeldbagh "View kjeldbagh's Profile")* on topic *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#234776 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* When printing orders from the backend, I have the icon, but print is still messed up. Do not have a print icon in the top right of the popup - for front end customers. So both front end and back end print is messed up. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 6 months ago [\#234779](#234779) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Microsoft Edge Print problems](/forum/35-orders-management/878731-microsoft-edge-print-problems#234779 "-- url of the page with the problem -- : www.bennettsclothing.com -- HikaShop version -- : HikaShop Business: 2.5.0 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : Microsoft Edge Windows 10 upgrade and now cant print invoices correctly. The invoice is all jumbled up. Have also tried in Chrome and it will print in correct format but is so enlarged that it produces 3 pages. Any help with correct printing please?? Ive added a screenshot of the mess. Thanks")* Hi, I've done a test with Microsoft Edge and the latest version of HikaShop and the printing of invoices works fine with both the frontend and the backend. Here are screenshots: [ take.ms/WK9EO](http://take.ms/WK9EO) [ take.ms/K779W](http://take.ms/K779W) So please make sure that you're using the latest version of HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg3ODczMS1taWNyb3NvZnQtZWRnZS1wcmludC1wcm9ibGVtcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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