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#   Out of stock products are being sold!

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10 years 10 months ago [\#224168](#224168) by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")  *[Out of stock products are being sold!](/forum/35-orders-management/881097-out-of-stock-products-are-being-sold#224168 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.30  Hikashop is letting customers buy products that are out of stock! When I check now, the sold-out product isn't visible anymore on the front end and in the backend the products stock is now 0. That is good, but, already 9 products were sold and the starting stock was 5, so there are 4 items sold that weren't in stock.  How is this possible and how can i stop this from happening?")* was created by *[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")*

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.30

Hikashop is letting customers buy products that are out of stock!
When I check now, the sold-out product isn't visible anymore on the front end and in the backend the products stock is now 0. That is good, but, already 9 products were sold and the starting stock was 5, so there are 4 items sold that weren't in stock.

How is this possible and how can i stop this from happening?

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- **[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")**
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10 years 10 months ago [\#224195](#224195) by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")  Replied by *[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")* on topic *[Out of stock products are being sold!](/forum/35-orders-management/881097-out-of-stock-products-are-being-sold#224195 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.30  Hikashop is letting customers buy products that are out of stock! When I check now, the sold-out product isn't visible anymore on the front end and in the backend the products stock is now 0. That is good, but, already 9 products were sold and the starting stock was 5, so there are 4 items sold that weren't in stock.  How is this possible and how can i stop this from happening?")*

hello, i think it was caused by
"Update the product stock on confirmed status:"

I had this on "yes" but now changed it to "no".

I have also a sort of 'pending' where stock should be reserved. I think with the previous setting the stock wasn't updated for this status.

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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10 years 10 months ago [\#224210](#224210) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Out of stock products are being sold!](/forum/35-orders-management/881097-out-of-stock-products-are-being-sold#224210 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.30  Hikashop is letting customers buy products that are out of stock! When I check now, the sold-out product isn't visible anymore on the front end and in the backend the products stock is now 0. That is good, but, already 9 products were sold and the starting stock was 5, so there are 4 items sold that weren't in stock.  How is this possible and how can i stop this from happening?")*

Hi,

Indeed this issues was certainly caused by this option value.
You can change the order confirmed statuses, and other settings in Configuration &gt; Main &gt; Order and adapt it to your needs.

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