[Skip to main content](#vessel-content) # Server Error 500 on Orders in joomla administrator ## - **[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")** - [![sophied73's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34962-sophied73 "View sophied73's Profile") Topic Author - [ Offline](/forum/user/34962-sophied73) Less More - Posts: 3 - Thank you received: 0 - - 10 years 10 months ago - 10 years 10 months ago [\#224431](#224431) by [sophied73](/forum/user/34962-sophied73 "View sophied73's Profile") *[Server Error 500 on Orders in joomla administrator](/forum/35-orders-management/881147-server-error-500-on-orders-in-joomla-administrator#224431 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500.")* was created by *[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500. Last edit: 10 years 10 months ago by [sophied73](/forum/user/34962-sophied73 "View sophied73's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MTE0Ny1zZXJ2ZXItZXJyb3ItNTAwLW9uLW9yZGVycy1pbi1qb29tbGEtYWRtaW5pc3RyYXRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 10 months ago [\#224462](#224462) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Server Error 500 on Orders in joomla administrator](/forum/35-orders-management/881147-server-error-500-on-orders-in-joomla-administrator#224462 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500.")* Hi, Please check your PHP error log or set temporally the "error reporting level" to "maximum" in your Joomla global configuration. The "error 500" is not the real error message ; we need that information in order to be able to understand the issue and provide a fix. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MTE0Ny1zZXJ2ZXItZXJyb3ItNTAwLW9uLW9yZGVycy1pbi1qb29tbGEtYWRtaW5pc3RyYXRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")** - [![sophied73's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34962-sophied73 "View sophied73's Profile") Topic Author - [ Offline](/forum/user/34962-sophied73) Less More - Posts: 3 - Thank you received: 0 - - 10 years 10 months ago [\#224536](#224536) by [sophied73](/forum/user/34962-sophied73 "View sophied73's Profile") Replied by *[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")* on topic *[Server Error 500 on Orders in joomla administrator](/forum/35-orders-management/881147-server-error-500-on-orders-in-joomla-administrator#224536 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500.")* Thanks for your response. Here is the error message with error reporting set to maximum Notice: Undefined index: s0ed5e in /var/www/vhosts/mackaymaternitywear.com.au/httpdocs/plugins/system/highlight/highlight.php on line 1 Fatal error: Cannot redeclare o06a6314e() (previously declared in /var/www/vhosts/mackaymaternitywear.com.au/httpdocs/layouts/joomla/toolbar/link.php:1) in /var/www/vhosts/mackaymaternitywear.com.au/httpdocs/layouts/joomla/toolbar/link.php on line 1 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MTE0Ny1zZXJ2ZXItZXJyb3ItNTAwLW9uLW9yZGVycy1pbi1qb29tbGEtYWRtaW5pc3RyYXRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")** - [![sophied73's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34962-sophied73 "View sophied73's Profile") Topic Author - [ Offline](/forum/user/34962-sophied73) Less More - Posts: 3 - Thank you received: 0 - - 10 years 10 months ago [\#224539](#224539) by [sophied73](/forum/user/34962-sophied73 "View sophied73's Profile") Replied by *[sophied73](/forum/user/34962-sophied73 "View sophied73's Profile")* on topic *[Server Error 500 on Orders in joomla administrator](/forum/35-orders-management/881147-server-error-500-on-orders-in-joomla-administrator#224539 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500.")* Ok it's been hacked. We'll take site down and clean it out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MTE0Ny1zZXJ2ZXItZXJyb3ItNTAwLW9uLW9yZGVycy1pbi1qb29tbGEtYWRtaW5pc3RyYXRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 10 months ago [\#224541](#224541) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Server Error 500 on Orders in joomla administrator](/forum/35-orders-management/881147-server-error-500-on-orders-in-joomla-administrator#224541 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45-2 -- Browser(s) name and version -- : Chrome/Firefox -- Error-message(debug-mod must be tuned on) -- : Server Error 500 when I click on Orders in backend administrator of joomla site with Hikashop It's url is this /administrator/index.php?option=com_hikashop&ctrl=order&order_type=sale&filter_partner=0 In backend of joomla 3.4.6 / Hikashop 2.6.0 if you click on Orders I get a Server Error 500.")* Hi, Regarding the error message ; I'm afraid that you have been hacked. As you can see in the incriminated files, HikaShop is not related to your issue, but the recent security issue in Joomla could be related. Please re-install Joomla in your website in order to use the official files and be sure that nothing has been modified. For more details ; please use the Joomla support forum. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MTE0Ny1zZXJ2ZXItZXJyb3ItNTAwLW9uLW9yZGVycy1pbi1qb29tbGEtYWRtaW5pc3RyYXRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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