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#   Possible bug - Backend access to Email html

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- **[austega](/forum/user/37734-austega "View austega's Profile")**
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10 years 8 months ago [\#230943](#230943) by [austega](/forum/user/37734-austega "View austega's Profile")  *[Possible bug - Backend access to Email html](/forum/35-orders-management/882527-possible-bug-backend-access-to-email-html#230943 "-- HikaShop version -- : 2.6.1 Business -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : 404 Category not found Call stack # Function Location 1 JApplicationCms-&gt;execute() /home/sagorg/public&#95;html/index.php:45 2 JApplicationSite-&gt;doExecute() /home/sagorg/public&#95;html/libraries/cms/application/cms.php:252 3 JApplicationSite-&gt;dispatch() /home/sagorg/public&#95;html/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/sagorg/public&#95;html/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:372 6 require&#95;once() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:392 7 JControllerLegacy-&gt;execute() /home/sagorg/public&#95;html/components/com&#95;content/content.php:38 8 ContentController-&gt;display() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:728 9 JControllerLegacy-&gt;display() /home/sagorg/public&#95;html/components/com&#95;content/controller.php:104 10 JCacheControllerView-&gt;get() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:686 11 ContentViewCategory-&gt;display() /home/sagorg/public&#95;html/libraries/joomla/cache/controller/view.php:96 12 JViewCategory-&gt;commonCategoryDisplay() /home/sagorg/public&#95;html/components/com&#95;content/views/category/view.html.php:72 13 JError::raiseError() /home/sagorg/public&#95;html/libraries/legacy/view/category.php:127 14 JError::raise() /home/sagorg/public&#95;html/libraries/legacy/error/error.php:254  In backend, Components | Hikashop | Configuration | System - Emails (via dropdown). Select any email to display the html. Then Save or Cancel without making any changes. Results in error above.")* was created by *[austega](/forum/user/37734-austega "View austega's Profile")*

-- HikaShop version -- : 2.6.1 Business
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 44.0.2
-- Error-message(debug-mod must be tuned on) -- : 404 Category not found
Call stack
\# Function Location
1 JApplicationCms-&gt;execute() /home/sagorg/public_html/index.php:45
2 JApplicationSite-&gt;doExecute() /home/sagorg/public_html/libraries/cms/application/cms.php:252
3 JApplicationSite-&gt;dispatch() /home/sagorg/public_html/libraries/cms/application/site.php:230
4 JComponentHelper::renderComponent() /home/sagorg/public_html/libraries/cms/application/site.php:191
5 JComponentHelper::executeComponent() /home/sagorg/public_html/libraries/cms/component/helper.php:372
6 require_once() /home/sagorg/public_html/libraries/cms/component/helper.php:392
7 JControllerLegacy-&gt;execute() /home/sagorg/public_html/components/com_content/content.php:38
8 ContentController-&gt;display() /home/sagorg/public_html/libraries/legacy/controller/legacy.php:728
9 JControllerLegacy-&gt;display() /home/sagorg/public_html/components/com_content/controller.php:104
10 JCacheControllerView-&gt;get() /home/sagorg/public_html/libraries/legacy/controller/legacy.php:686
11 ContentViewCategory-&gt;display() /home/sagorg/public_html/libraries/joomla/cache/controller/view.php:96
12 JViewCategory-&gt;commonCategoryDisplay() /home/sagorg/public_html/components/com_content/views/category/view.html.php:72
13 JError::raiseError() /home/sagorg/public_html/libraries/legacy/view/category.php:127
14 JError::raise() /home/sagorg/public_html/libraries/legacy/error/error.php:254

In backend, Components &#124; Hikashop &#124; Configuration &#124; System - Emails (via dropdown). Select any email to display the html. Then Save or Cancel without making any changes. Results in error above.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MjUyNy1wb3NzaWJsZS1idWctYmFja2VuZC1hY2Nlc3MtdG8tZW1haWwtaHRtbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
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10 years 8 months ago [\#231041](#231041) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Possible bug - Backend access to Email html](/forum/35-orders-management/882527-possible-bug-backend-access-to-email-html#231041 "-- HikaShop version -- : 2.6.1 Business -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : 404 Category not found Call stack # Function Location 1 JApplicationCms-&gt;execute() /home/sagorg/public&#95;html/index.php:45 2 JApplicationSite-&gt;doExecute() /home/sagorg/public&#95;html/libraries/cms/application/cms.php:252 3 JApplicationSite-&gt;dispatch() /home/sagorg/public&#95;html/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/sagorg/public&#95;html/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:372 6 require&#95;once() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:392 7 JControllerLegacy-&gt;execute() /home/sagorg/public&#95;html/components/com&#95;content/content.php:38 8 ContentController-&gt;display() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:728 9 JControllerLegacy-&gt;display() /home/sagorg/public&#95;html/components/com&#95;content/controller.php:104 10 JCacheControllerView-&gt;get() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:686 11 ContentViewCategory-&gt;display() /home/sagorg/public&#95;html/libraries/joomla/cache/controller/view.php:96 12 JViewCategory-&gt;commonCategoryDisplay() /home/sagorg/public&#95;html/components/com&#95;content/views/category/view.html.php:72 13 JError::raiseError() /home/sagorg/public&#95;html/libraries/legacy/view/category.php:127 14 JError::raise() /home/sagorg/public&#95;html/libraries/legacy/error/error.php:254  In backend, Components | Hikashop | Configuration | System - Emails (via dropdown). Select any email to display the html. Then Save or Cancel without making any changes. Results in error above.")*

Hi,

We don't have the problem on our end. Can you change the "editor" setting of the HikaShop configuration to "none" and try again ? Do you still have the problem ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MjUyNy1wb3NzaWJsZS1idWctYmFja2VuZC1hY2Nlc3MtdG8tZW1haWwtaHRtbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[austega](/forum/user/37734-austega "View austega's Profile")**
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10 years 8 months ago [\#231059](#231059) by [austega](/forum/user/37734-austega "View austega's Profile")  Replied by *[austega](/forum/user/37734-austega "View austega's Profile")* on topic *[Possible bug - Backend access to Email html](/forum/35-orders-management/882527-possible-bug-backend-access-to-email-html#231059 "-- HikaShop version -- : 2.6.1 Business -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : 404 Category not found Call stack # Function Location 1 JApplicationCms-&gt;execute() /home/sagorg/public&#95;html/index.php:45 2 JApplicationSite-&gt;doExecute() /home/sagorg/public&#95;html/libraries/cms/application/cms.php:252 3 JApplicationSite-&gt;dispatch() /home/sagorg/public&#95;html/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/sagorg/public&#95;html/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:372 6 require&#95;once() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:392 7 JControllerLegacy-&gt;execute() /home/sagorg/public&#95;html/components/com&#95;content/content.php:38 8 ContentController-&gt;display() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:728 9 JControllerLegacy-&gt;display() /home/sagorg/public&#95;html/components/com&#95;content/controller.php:104 10 JCacheControllerView-&gt;get() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:686 11 ContentViewCategory-&gt;display() /home/sagorg/public&#95;html/libraries/joomla/cache/controller/view.php:96 12 JViewCategory-&gt;commonCategoryDisplay() /home/sagorg/public&#95;html/components/com&#95;content/views/category/view.html.php:72 13 JError::raiseError() /home/sagorg/public&#95;html/libraries/legacy/view/category.php:127 14 JError::raise() /home/sagorg/public&#95;html/libraries/legacy/error/error.php:254  In backend, Components | Hikashop | Configuration | System - Emails (via dropdown). Select any email to display the html. Then Save or Cancel without making any changes. Results in error above.")*

Hi nicolas,

yes even with editor set to none and logging in again the problem is the same. Note that the problem is only if you do not make any changes.

David

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MjUyNy1wb3NzaWJsZS1idWctYmFja2VuZC1hY2Nlc3MtdG8tZW1haWwtaHRtbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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10 years 8 months ago [\#231151](#231151) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Possible bug - Backend access to Email html](/forum/35-orders-management/882527-possible-bug-backend-access-to-email-html#231151 "-- HikaShop version -- : 2.6.1 Business -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : 404 Category not found Call stack # Function Location 1 JApplicationCms-&gt;execute() /home/sagorg/public&#95;html/index.php:45 2 JApplicationSite-&gt;doExecute() /home/sagorg/public&#95;html/libraries/cms/application/cms.php:252 3 JApplicationSite-&gt;dispatch() /home/sagorg/public&#95;html/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/sagorg/public&#95;html/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:372 6 require&#95;once() /home/sagorg/public&#95;html/libraries/cms/component/helper.php:392 7 JControllerLegacy-&gt;execute() /home/sagorg/public&#95;html/components/com&#95;content/content.php:38 8 ContentController-&gt;display() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:728 9 JControllerLegacy-&gt;display() /home/sagorg/public&#95;html/components/com&#95;content/controller.php:104 10 JCacheControllerView-&gt;get() /home/sagorg/public&#95;html/libraries/legacy/controller/legacy.php:686 11 ContentViewCategory-&gt;display() /home/sagorg/public&#95;html/libraries/joomla/cache/controller/view.php:96 12 JViewCategory-&gt;commonCategoryDisplay() /home/sagorg/public&#95;html/components/com&#95;content/views/category/view.html.php:72 13 JError::raiseError() /home/sagorg/public&#95;html/libraries/legacy/view/category.php:127 14 JError::raise() /home/sagorg/public&#95;html/libraries/legacy/error/error.php:254  In backend, Components | Hikashop | Configuration | System - Emails (via dropdown). Select any email to display the html. Then Save or Cancel without making any changes. Results in error above.")*

Hi,

Thank you for this report.

Just to be sure, when you have set the editor to none, do you have then removed the override, edited again the email and saved without any modifications ?

We will do more test on our side, but in your case it doesn't seem to cause any issue. ![:)](/media/kunena/emoticons/8.png ":)")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4MjUyNy1wb3NzaWJsZS1idWctYmFja2VuZC1hY2Nlc3MtdG8tZW1haWwtaHRtbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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