[Skip to main content](#vessel-content) # Custom fields not being displayed in orders ## - **[alown](/forum/user/33391-alown "View alown's Profile")** - [![alown's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33391-alown "View alown's Profile") Topic Author - [ Offline](/forum/user/33391-alown) Less More - Posts: 5 - Thank you received: 0 - - 10 years 6 months ago [\#236061](#236061) by [alown](/forum/user/33391-alown "View alown's Profile") *[Custom fields not being displayed in orders](/forum/35-orders-management/883752-custom-fields-not-being-displayed-in-orders#236061 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.19-2 -- Browser(s) name and version -- : Chrome (latest), Firefox (latest) We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all.")* was created by *[alown](/forum/user/33391-alown "View alown's Profile")* -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.19-2 -- Browser(s) name and version -- : Chrome (latest), Firefox (latest) We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzc1Mi1jdXN0b20tZmllbGRzLW5vdC1iZWluZy1kaXNwbGF5ZWQtaW4tb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 6 months ago [\#236080](#236080) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom fields not being displayed in orders](/forum/35-orders-management/883752-custom-fields-not-being-displayed-in-orders#236080 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.19-2 -- Browser(s) name and version -- : Chrome (latest), Firefox (latest) We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all.")* Hi, Can you edit your custom fields via the menu Display>custom fields and check their display settings and then save the custom fields options once ? These are new options. If it doesn't help, please provide a screenshot of the settings of the custom fields and a screenshot of where you don't see them. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzc1Mi1jdXN0b20tZmllbGRzLW5vdC1iZWluZy1kaXNwbGF5ZWQtaW4tb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alown](/forum/user/33391-alown "View alown's Profile")** - [![alown's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33391-alown "View alown's Profile") Topic Author - [ Offline](/forum/user/33391-alown) Less More - Posts: 5 - Thank you received: 0 - - 10 years 6 months ago [\#236204](#236204) by [alown](/forum/user/33391-alown "View alown's Profile") Replied by *[alown](/forum/user/33391-alown "View alown's Profile")* on topic *[Custom fields not being displayed in orders](/forum/35-orders-management/883752-custom-fields-not-being-displayed-in-orders#236204 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.19-2 -- Browser(s) name and version -- : Chrome (latest), Firefox (latest) We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all.")* Thank you! I see one of the new options was to display the custom field in the back-end orders. After setting that option, everything looks great. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzc1Mi1jdXN0b20tZmllbGRzLW5vdC1iZWluZy1kaXNwbGF5ZWQtaW4tb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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