[Skip to main content](#vessel-content)

#   Can not change order status in Orders listing

##

- **[Joris](/forum/user/29711-joris "View Joris's Profile")**
- [![Joris's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/fish.gif)](/forum/user/29711-joris "View Joris's Profile") Topic Author
- [ Offline](/forum/user/29711-joris)

Less More

- Posts: 16
- Thank you received: 1
-
-
-

10 years 6 months ago [\#237165](#237165) by [Joris](/forum/user/29711-joris "View Joris's Profile")  *[Can not change order status in Orders listing](/forum/35-orders-management/883951-can-not-change-order-status-in-orders-listing#237165 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Firefox 45.0.2 and Chrome 49.0.2623.112 -- Error-message(debug-mod must be tuned on) -- : none  May be since last update, or may be since using SSL, it is not possible to change my order status in the Orders listing in the backend of two sites with Hikashop now. So in the list, in the table under the header 'Order status' I try to change the status of an order. Normally a popup asked me to confirm. But now nothing is happening, just nothing.  In two browsers on two sites I have tried, also configured them without blocking popups. Any idea?  TIA")* was created by *[Joris](/forum/user/29711-joris "View Joris's Profile")*

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Firefox 45.0.2 and Chrome 49.0.2623.112
-- Error-message(debug-mod must be tuned on) -- : none

May be since last update, or may be since using SSL, it is not possible to change my order status in the Orders listing in the backend of two sites with Hikashop now.
So in the list, in the table under the header 'Order status' I try to change the status of an order. Normally a popup asked me to confirm. But now nothing is happening, just nothing.

In two browsers on two sites I have tried, also configured them without blocking popups.
Any idea?

TIA

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzk1MS1jYW4tbm90LWNoYW5nZS1vcmRlci1zdGF0dXMtaW4tb3JkZXJzLWxpc3Rpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86555
- Thank you received: 14304
-
-

10 years 6 months ago [\#237236](#237236) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can not change order status in Orders listing](/forum/35-orders-management/883951-can-not-change-order-status-in-orders-listing#237236 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Firefox 45.0.2 and Chrome 49.0.2623.112 -- Error-message(debug-mod must be tuned on) -- : none  May be since last update, or may be since using SSL, it is not possible to change my order status in the Orders listing in the backend of two sites with Hikashop now. So in the list, in the table under the header 'Order status' I try to change the status of an order. Normally a popup asked me to confirm. But now nothing is happening, just nothing.  In two browsers on two sites I have tried, also configured them without blocking popups. Any idea?  TIA")*

Hi,

It's probably a bug with the popup system of Joomla.
Change the "popup mode" setting of your Hikashop configuration to "vex" and that should fix the problem.

The following user(s) said Thank You: [Joris](/forum/user/29711-joris "View Joris's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzk1MS1jYW4tbm90LWNoYW5nZS1vcmRlci1zdGF0dXMtaW4tb3JkZXJzLWxpc3Rpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Joris](/forum/user/29711-joris "View Joris's Profile")**
- [![Joris's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/fish.gif)](/forum/user/29711-joris "View Joris's Profile") Topic Author
- [ Offline](/forum/user/29711-joris)

Less More

- Posts: 16
- Thank you received: 1
-
-
-

10 years 6 months ago [\#237310](#237310) by [Joris](/forum/user/29711-joris "View Joris's Profile")  Replied by *[Joris](/forum/user/29711-joris "View Joris's Profile")* on topic *[Can not change order status in Orders listing](/forum/35-orders-management/883951-can-not-change-order-status-in-orders-listing#237310 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Firefox 45.0.2 and Chrome 49.0.2623.112 -- Error-message(debug-mod must be tuned on) -- : none  May be since last update, or may be since using SSL, it is not possible to change my order status in the Orders listing in the backend of two sites with Hikashop now. So in the list, in the table under the header 'Order status' I try to change the status of an order. Normally a popup asked me to confirm. But now nothing is happening, just nothing.  In two browsers on two sites I have tried, also configured them without blocking popups. Any idea?  TIA")*

Thank you. No more Mootools. Problem solved.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Mzk1MS1jYW4tbm90LWNoYW5nZS1vcmRlci1zdGF0dXMtaW4tb3JkZXJzLWxpc3Rpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.045 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
