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#   orders number format for minimum 4 digits

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10 years 6 days ago [\#253213](#253213) by [mixes](/forum/user/32406-mixes "View mixes's Profile")  *[orders number format for minimum 4 digits](/forum/35-orders-management/887074-orders-number-format-for-minimum-4-digits#253213 "-- HikaShop version -- : HikaShop Essential: 2.6.4 -- Joomla version -- : 3.6.3 -- PHP version -- : 5.6.20 -- Browser(s) name and version -- : Chrome 54.0.2840.59 (64-bit) -- Error-message(debug-mod must be tuned on) -- : no error messages  Dear support, I get error message from my bank when credit card redsys payment, the error is because the order numbers has only 2 digits  Can we change that to always generate order number with 4 digits at least.  Many thanks for your patience with us :)")* was created by *[mixes](/forum/user/32406-mixes "View mixes's Profile")*

-- HikaShop version -- : HikaShop Essential: 2.6.4
-- Joomla version -- : 3.6.3
-- PHP version -- : 5.6.20
-- Browser(s) name and version -- : Chrome 54.0.2840.59 (64-bit)
-- Error-message(debug-mod must be tuned on) -- : no error messages

Dear support, I get error message from my bank when credit card redsys payment, the error is because the order numbers has only 2 digits

Can we change that to always generate order number with 4 digits at least.

Many thanks for your patience with us ![:)](/media/kunena/emoticons/8.png ":)")

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10 years 5 days ago [\#253215](#253215) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[orders number format for minimum 4 digits](/forum/35-orders-management/887074-orders-number-format-for-minimum-4-digits#253215 "-- HikaShop version -- : HikaShop Essential: 2.6.4 -- Joomla version -- : 3.6.3 -- PHP version -- : 5.6.20 -- Browser(s) name and version -- : Chrome 54.0.2840.59 (64-bit) -- Error-message(debug-mod must be tuned on) -- : no error messages  Dear support, I get error message from my bank when credit card redsys payment, the error is because the order numbers has only 2 digits  Can we change that to always generate order number with 4 digits at least.  Many thanks for your patience with us :)")*

Hi,

Your issue is related to the payment plugin and not HikaShop.
You should contact the support of the HikaShop redsys plugin.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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