[Skip to main content](#vessel-content) # Hot to change order status from CONFIRMED to REFUNDED? ## - **[darrelluk](/forum/user/38717-darrelluk "View darrelluk's Profile")** - [![darrelluk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38717-darrelluk "View darrelluk's Profile") Topic Author - [ Offline](/forum/user/38717-darrelluk) Less More - Posts: 112 - Thank you received: 1 - - 9 years 11 months ago [\#257429](#257429) by [darrelluk](/forum/user/38717-darrelluk "View darrelluk's Profile") *[Hot to change order status from CONFIRMED to REFUNDED?](/forum/35-orders-management/887892-hot-to-change-order-status-from-confirmed-to-refunded#257429 "-- url of the page with the problem -- : www.thingsbritish.co.uk -- HikaShop version -- : 2.6.4 Hi, I can see that for a CREATED order (not paid for) you can mark it as refunded. I can't find where a CONFIRMED order (paid for) can be marked as refunded. How can we do this? Thx, Darrell p.s. we use Hikamarket")* was created by *[darrelluk](/forum/user/38717-darrelluk "View darrelluk's Profile")* -- url of the page with the problem -- : [ www.thingsbritish.co.uk](http://www.thingsbritish.co.uk) -- HikaShop version -- : 2.6.4 Hi, I can see that for a CREATED order (not paid for) you can mark it as refunded. I can't find where a CONFIRMED order (paid for) can be marked as refunded. How can we do this? Thx, Darrell p.s. we use Hikamarket Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Nzg5Mi1ob3QtdG8tY2hhbmdlLW9yZGVyLXN0YXR1cy1mcm9tLWNvbmZpcm1lZC10by1yZWZ1bmRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 9 years 11 months ago [\#257430](#257430) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hot to change order status from CONFIRMED to REFUNDED?](/forum/35-orders-management/887892-hot-to-change-order-status-from-confirmed-to-refunded#257430 "-- url of the page with the problem -- : www.thingsbritish.co.uk -- HikaShop version -- : 2.6.4 Hi, I can see that for a CREATED order (not paid for) you can mark it as refunded. I can't find where a CONFIRMED order (paid for) can be marked as refunded. How can we do this? Thx, Darrell p.s. we use Hikamarket")* Hi, For HikaMarket question ; please use the HikaMarket section of the forum. Thank you for your understanding --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4Nzg5Mi1ob3QtdG8tY2hhbmdlLW9yZGVyLXN0YXR1cy1mcm9tLWNvbmZpcm1lZC10by1yZWZ1bmRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.039 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)