[Skip to main content](#vessel-content) # Order status not showing on orders list ## - **[Labas](/forum/user/39243-labas "View Labas's Profile")** - [![Labas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39243.jpg)](/forum/user/39243-labas "View Labas's Profile") Topic Author - [ Offline](/forum/user/39243-labas) Less More - Posts: 37 - Thank you received: 0 - - - 9 years 8 months ago [\#263737](#263737) by [Labas](/forum/user/39243-labas "View Labas's Profile") *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#263737 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* was created by *[Labas](/forum/user/39243-labas "View Labas's Profile")* -- url of the page with the problem -- : [ www.fryzjer.info](http://www.fryzjer.info) -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status ![:/](/irritated.gif ":/") [ ![orderstatus.png](/forum/attachment/36697) ](/forum/attachment/36697 "orderstatus.png") Best Regards Wojciech - [ ![orderstatus.png](/forum/attachment/36697) ](/forum/attachment/36697 "orderstatus.png") [ ](/forum/attachment/36697?download=1 "orderstatus.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86326 - Thank you received: 14288 - - 9 years 8 months ago [\#263744](#263744) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#263744 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* Hi, Download again the install package on our website and install it on your website. That will add all the patches since the end of January and that should help. If you still have the problem after that, try using the "check database" button of the HikaShop configuration. If you still have the problem after that, please provide a backend access and a test user account so that we can look at the issue and analyze it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Labas](/forum/user/39243-labas "View Labas's Profile")** - [![Labas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39243.jpg)](/forum/user/39243-labas "View Labas's Profile") Topic Author - [ Offline](/forum/user/39243-labas) Less More - Posts: 37 - Thank you received: 0 - - - 9 years 7 months ago [\#264193](#264193) by [Labas](/forum/user/39243-labas "View Labas's Profile") Replied by *[Labas](/forum/user/39243-labas "View Labas's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#264193 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* Hello, I did everything, and unfortunatelly without result ![:/](/irritated.gif ":/") I send you PM. Best Regards Wojciech Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 9 years 7 months ago [\#264194](#264194) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#264194 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* Hello, Please do not send PM to the support team. You have to use the "contact us" form if you want to send us private information. [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Thank you for your understanding. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Labas](/forum/user/39243-labas "View Labas's Profile")** - [![Labas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39243.jpg)](/forum/user/39243-labas "View Labas's Profile") Topic Author - [ Offline](/forum/user/39243-labas) Less More - Posts: 37 - Thank you received: 0 - - - 9 years 7 months ago [\#264236](#264236) by [Labas](/forum/user/39243-labas "View Labas's Profile") Replied by *[Labas](/forum/user/39243-labas "View Labas's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#264236 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* > Jerome wrote: Hello, > > Please do not send PM to the support team. > You have to use the "contact us" form if you want to send us private information. > [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) > > Thank you for your understanding. > > Regards, I am sorry. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86326 - Thank you received: 14288 - - 9 years 7 months ago [\#264306](#264306) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#264306 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* Hi, The issue comes from your template. There is this CSS: Code: .hikashop_orders.adminlist .hikashop_order_listing_status{display:inline-block;padding:.2em .6em .3em;font-size:85%;line-height:1;color:#fff;text-align:center;white-space:nowrap;vertical-align:baseline;border-radius:.25em;text-shadow:none;background-color:transparent;} in the file /templates/jv-allinone/css/hikashop.css which changes the color of the order status text to white. The following user(s) said Thank You: [Labas](/forum/user/39243-labas "View Labas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Labas](/forum/user/39243-labas "View Labas's Profile")** - [![Labas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39243.jpg)](/forum/user/39243-labas "View Labas's Profile") Topic Author - [ Offline](/forum/user/39243-labas) Less More - Posts: 37 - Thank you received: 0 - - - 9 years 7 months ago [\#264367](#264367) by [Labas](/forum/user/39243-labas "View Labas's Profile") Replied by *[Labas](/forum/user/39243-labas "View Labas's Profile")* on topic *[Order status not showing on orders list](/forum/35-orders-management/889116-order-status-not-showing-on-orders-list#264367 "-- url of the page with the problem -- : www.fryzjer.info -- HikaShop version -- : 3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : FF 51.0.1 Hello, When i go to "My orders", i can't see any order status :/ Best Regards Wojciech")* oh, what a shame that i did not see that ![:/](/irritated.gif ":/") Thank you for your time and help. Best Regards Wojciech Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTExNi1vcmRlci1zdGF0dXMtbm90LXNob3dpbmctb24tb3JkZXJzLWxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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