[Skip to main content](#vessel-content) # How to set cancellation delay according to different payment methods? ## - **[Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile")** - [![Johnmickle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46911-johnmickle "View Johnmickle's Profile") Topic Author - [ Offline](/forum/user/46911-johnmickle) Less More - Posts: 10 - Thank you received: 0 - - 9 years 7 months ago [\#266328](#266328) by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") *[How to set cancellation delay according to different payment methods?](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266328 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) When clients pay their order by transfer method, it my take a few days before the money arrives on the company's account, but before the payement is made, the client receive an order cancelation email 2 days after receiving the confirmation order. How to set a different delay for cancellation according to the payment method ?")* was created by *[Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile")* -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) When clients pay their order by transfer method, it my take a few days before the money arrives on the company's account, but before the payement is made, the client receive an order cancelation email 2 days after receiving the confirmation order. How to set a different delay for cancellation according to the payment method ? [ ![Capturedecran2017-04-0108.51.38.png](/forum/attachment/37363) ](/forum/attachment/37363 "...0108.51.38.png") - [ ![Capturedecran2017-04-0108.51.38.png](/forum/attachment/37363) ](/forum/attachment/37363 "...0108.51.38.png") [ ](/forum/attachment/37363?download=1 "...0108.51.38.png") - [ ![Capturedecran2017-04-0108.54.36.png](/forum/attachment/37364) ](/forum/attachment/37364 "...0108.54.36.png") [ ](/forum/attachment/37364?download=1 "...0108.54.36.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTYxOS1ob3ctdG8tc2V0LWNhbmNlbGxhdGlvbi1kZWxheS1hY2NvcmRpbmctdG8tZGlmZmVyZW50LXBheW1lbnQtbWV0aG9kcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 9 years 7 months ago [\#266330](#266330) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How to set cancellation delay according to different payment methods?](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266330 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) When clients pay their order by transfer method, it my take a few days before the money arrives on the company's account, but before the payement is made, the client receive an order cancelation email 2 days after receiving the confirmation order. How to set a different delay for cancellation according to the payment method ?")* Hello, You need to change the configuration of your automatic cancellation plugin. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg4OTYxOS1ob3ctdG8tc2V0LWNhbmNlbGxhdGlvbi1kZWxheS1hY2NvcmRpbmctdG8tZGlmZmVyZW50LXBheW1lbnQtbWV0aG9kcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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