[Skip to main content](#vessel-content) # On mobile add cart botton not working ## - **[glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile")** - [![glugoboni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51226-glugoboni "View glugoboni's Profile") Topic Author - [ Offline](/forum/user/51226-glugoboni) Less More - Posts: 2 - Thank you received: 0 - - 9 years 3 months ago [\#274637](#274637) by [glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile") *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#274637 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* was created by *[glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile")* Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 9 years 3 months ago [\#274640](#274640) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#274640 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hi, Can you provide a link to a page with an add to cart button so that we can test it ? Also, which smartphone did you test it with ? What OS is on the smartphone ? Which version of OS are you using ? And which browser in which version are you using ? If you try with another smartphone, do you have the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile")** - [![glugoboni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51226-glugoboni "View glugoboni's Profile") Topic Author - [ Offline](/forum/user/51226-glugoboni) Less More - Posts: 2 - Thank you received: 0 - - 9 years 3 months ago [\#274663](#274663) by [glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile") Replied by *[glugoboni](/forum/user/51226-glugoboni "View glugoboni's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#274663 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hi... The problem is on iPhone 5 with Safari (iOS 10.3.3), i check cart on the same phone with Firefox and it's all ok. the link to web page is: for category list: [ www.meroandmore.com/shop-accessori-mobile](http://www.meroandmore.com/shop-accessori-mobile) for product: [ www.meroandmore.com/shop-accessori-mobile/product/10594-nas457](http://www.meroandmore.com/shop-accessori-mobile/product/10594-nas457) thanks a lot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 9 years 3 months ago [\#274665](#274665) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#274665 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hello, Unfortunately we do not have any iPhone or Safari browser to perform tests for that platform. But we are pretty confident that our JavaScript is compatible with major browsers (even some old ones). And what is strange is that there is a "fallback" when the JS is not enable. So like that I'm not even sure of the nature of your issue and with your current description, it's really hard to understand what is going on exactly. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 11 months ago [\#283457](#283457) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#283457 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* I think I am having the same issue. Under advanced -> legacy settings -> I had to turn on "Add to cart legacy" and then under"After a product is added to the cart" select"Always go to the checkout" The site is willowrootwands.com, it had the new popup working on desktop computers but on iphone safari and chrome the add to cart buttons were not working. I copied the sie to a test location with the old setting that do not work on iphone turned back on here: testwillowrootwands.dependentmedia.com Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 8 years 11 months ago - 8 years 11 months ago [\#283490](#283490) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#283490 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hello, I don't think that we have here on the **same** issue, for just one reason, your add to cart **didn't work** at all (try on Chrome and Mozilla), the previous issue brings issue **only** on **Apple Navigators** and works for other navigators. Can be sure of it, but it seems that a **server setting** or a **plugin** blocked HikaShop **Ajax request** and answer with a 403 Error (forbidden access) See my screenshot to maybe have clues about situation : image missing https://cdn.pbrd.co/images/GW1SnYx.png Hope this will help us to move forward. Regards Last edit: 8 years 11 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291701](#291701) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291701 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hello, Same problem here. The chart (module) is not updating when I click on add to chart at a product on iPhone ( on all browsers: Safari, Firefox and Chrome). It does work however on the desktop and on my Android phone. But not on the iPhone. I hope a solution can be found. I need it on the iPhone devices. Kind regards, Marcel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 6 months ago [\#291708](#291708) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291708 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* For me the solutions had to do with modifying akeeba admin tools. Are you running that extension? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291709](#291709) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291709 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Thanks for your answer. No I am not running it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 6 months ago [\#291710](#291710) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291710 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* I don't see where your website is. They will not be able to help you without seeing your site. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291711](#291711) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291711 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Good remark. Thanks. The url is: [ www.guestapp.nl/briant/in-room-dining](https://www.guestapp.nl/briant/in-room-dining) You must open it on an iPhone to see the issue. Works fine on Desktop and Android. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 6 months ago [\#291713](#291713) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291713 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* I'm not sure if this is good or bad news but it works on my iphone 6s plus safari all updates applied to phone as of April 23, 2018 - [ ![IMG_2863.PNG](/forum/attachment/43462) ](/forum/attachment/43462 "IMG_2863.PNG") [ ](/forum/attachment/43462?download=1 "IMG_2863.PNG") - [ ![IMG_2864.PNG](/forum/attachment/43463) ](/forum/attachment/43463 "IMG_2864.PNG") [ ](/forum/attachment/43463?download=1 "IMG_2864.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291714](#291714) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291714 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hmm, I use it on my iPhone 7 plus and the add to chart is not updated. So, as I understand, when you click on Add to Chart (for example with the Ceasar salade) It is added in hte chart, shown under the 'Your order" ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 6 months ago [\#291715](#291715) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291715 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* I added screenshots in the last post Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 8 years 6 months ago [\#291716](#291716) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291716 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* I just checked on google chrome on my iphone and it also works Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291717](#291717) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291717 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Excuse, the url I added indeed works. I use this url in an PWA app that I made with this url in an iframe. So I think I contact the PWA provider for this. Many thanks for your time and help. Regards, Marcel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 6 months ago [\#291702](#291702) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291702 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hi, Can you provide a link to a page with the issue so that we can look at the situation ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291737](#291737) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291737 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hi, The url is [ braint.goodbarber.com/room-dining](https://braint.goodbarber.com/room-dining). This is the url of the PWA. Here the chart does not update on iPhone. In this page is an iframe that links to [ www.guestapp.nl/briant/in-room-dining](http://www.guestapp.nl/briant/in-room-dining). Here updating the chart works fine. Regards, Marcel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 6 months ago [\#291739](#291739) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291739 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Hi, Looking online, it seems that Safari has some stricter security checks than other browsers regarding AJAX in iframes: [ stackoverflow.com/questions/31429589/rai...and-iframe-in-safari](https://stackoverflow.com/questions/31429589/rail-ajax-and-iframe-in-safari) And the add to cart button do use ajax for the add to cart and refresh of the cart module. So it's well possible that it is related to the fact that you have the add to cart in an iframe. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")** - [![marcelke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56730-marcelke "View marcelke's Profile") - [ Offline](/forum/user/56730-marcelke) Less More - Posts: 7 - Thank you received: 0 - - 8 years 6 months ago [\#291781](#291781) by [marcelke](/forum/user/56730-marcelke "View marcelke's Profile") Replied by *[marcelke](/forum/user/56730-marcelke "View marcelke's Profile")* on topic *[On mobile add cart botton not working](/forum/35-orders-management/891270-on-mobile-add-cart-botton-not-working#291781 "Hi i have a problem on my site when i try to add product in cart on mobile. On desktop/tablet it's works ok. Thanks, Giovanni")* Thanks for the research. I guess indeed that the area to look into. Kind regards, Marcel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MTI3MC1vbi1tb2JpbGUtYWRkLWNhcnQtYm90dG9uLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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