[Skip to main content](#vessel-content) # Update of stock after confirmed payment ## - **[GETSET](/forum/user/52944-getset "View GETSET's Profile")** - [![GETSET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52944-getset "View GETSET's Profile") Topic Author - [ Offline](/forum/user/52944-getset) Less More - Posts: 13 - Thank you received: 0 - - 8 years 11 months ago [\#283277](#283277) by [GETSET](/forum/user/52944-getset "View GETSET's Profile") *[Update of stock after confirmed payment](/forum/35-orders-management/892939-update-of-stock-after-confirmed-payment#283277 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari 10.1 Hi, At the moment the order number is created when people create the order and stock number is updated even though they may not pay for their item (through PayPal). Is there any way to automatically update the stock only after we receive the payment? At the moment "Allow payment notifications from PayPal" is "YES". and "Update the product stock on confirmed status" is "NO" under configuration. Our client is unhappy because she has received numerous orders but the payments haven't hit her PayPal account after two days of purchase. thank you.")* was created by *[GETSET](/forum/user/52944-getset "View GETSET's Profile")* -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari 10.1 Hi, At the moment the order number is created when people create the order and stock number is updated even though they may not pay for their item (through PayPal). Is there any way to automatically update the stock only after we receive the payment? At the moment "Allow payment notifications from PayPal" is "YES". and "Update the product stock on confirmed status" is "NO" under configuration. Our client is unhappy because she has received numerous orders but the payments haven't hit her PayPal account after two days of purchase. thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MjkzOS11cGRhdGUtb2Ytc3RvY2stYWZ0ZXItY29uZmlybWVkLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 11 months ago [\#283281](#283281) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update of stock after confirmed payment](/forum/35-orders-management/892939-update-of-stock-after-confirmed-payment#283281 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari 10.1 Hi, At the moment the order number is created when people create the order and stock number is updated even though they may not pay for their item (through PayPal). Is there any way to automatically update the stock only after we receive the payment? At the moment "Allow payment notifications from PayPal" is "YES". and "Update the product stock on confirmed status" is "NO" under configuration. Our client is unhappy because she has received numerous orders but the payments haven't hit her PayPal account after two days of purchase. thank you.")* Hi, Activate the setting "Update the product stock on confirmed status" setting and the stock will only be updated when the order is confirmed, after the payment. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MjkzOS11cGRhdGUtb2Ytc3RvY2stYWZ0ZXItY29uZmlybWVkLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[GETSET](/forum/user/52944-getset "View GETSET's Profile")** - [![GETSET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52944-getset "View GETSET's Profile") Topic Author - [ Offline](/forum/user/52944-getset) Less More - Posts: 13 - Thank you received: 0 - - 8 years 11 months ago [\#283461](#283461) by [GETSET](/forum/user/52944-getset "View GETSET's Profile") Replied by *[GETSET](/forum/user/52944-getset "View GETSET's Profile")* on topic *[Update of stock after confirmed payment](/forum/35-orders-management/892939-update-of-stock-after-confirmed-payment#283461 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari 10.1 Hi, At the moment the order number is created when people create the order and stock number is updated even though they may not pay for their item (through PayPal). Is there any way to automatically update the stock only after we receive the payment? At the moment "Allow payment notifications from PayPal" is "YES". and "Update the product stock on confirmed status" is "NO" under configuration. Our client is unhappy because she has received numerous orders but the payments haven't hit her PayPal account after two days of purchase. thank you.")* Hi Nicolas, Thank you for your reply. I understand how stock will be updated when the order is confirmed. But how can we make order status to be automatically updated from created to confirmed? Activating "Allow payment notifications from PayPal" in Paypal payment plugin doesn't affect updating order status. Do we have to manually change the status one by one? Is there any way to automatically update the order status after we receive the payment? Thank you, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MjkzOS11cGRhdGUtb2Ytc3RvY2stYWZ0ZXItY29uZmlybWVkLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 11 months ago [\#283482](#283482) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update of stock after confirmed payment](/forum/35-orders-management/892939-update-of-stock-after-confirmed-payment#283482 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari 10.1 Hi, At the moment the order number is created when people create the order and stock number is updated even though they may not pay for their item (through PayPal). Is there any way to automatically update the stock only after we receive the payment? At the moment "Allow payment notifications from PayPal" is "YES". and "Update the product stock on confirmed status" is "NO" under configuration. Our client is unhappy because she has received numerous orders but the payments haven't hit her PayPal account after two days of purchase. thank you.")* Hi, By default, when you install HikaShop, orders should already be confirmed automatically. If that doesn't happen, then there is a problem with some setting like the "Allow payment notifications from PayPal" setting. We actually have a documentation to help you find the issue on this page: [ www.hikashop.com/support/documentation/i...or.html#notification](https://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#notification) So please follow it and it should help you have that working. The following user(s) said Thank You: [GETSET](/forum/user/52944-getset "View GETSET's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5MjkzOS11cGRhdGUtb2Ytc3RvY2stYWZ0ZXItY29uZmlybWVkLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.051 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)