[Skip to main content](#vessel-content) # Send Invoice From Website To Customer ## - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") Topic Author - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 8 years 3 months ago [\#295832](#295832) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") *[Send Invoice From Website To Customer](/forum/35-orders-management/895347-send-invoice-from-website-to-customer#295832 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks!")* was created by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NTM0Ny1zZW5kLWludm9pY2UtZnJvbS13ZWJzaXRlLXRvLWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")** - [![PolishedGeek's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar8378_2012-07-29-5.png)](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") - [ Offline](/forum/user/8378-polishedgeek) - Official HikaShop Development Partner Less More - Posts: 329 - Thank you received: 94 - - [](http://PolishedGeek.com/?utm_source=hikashop) - 8 years 3 months ago [\#295846](#295846) by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") Replied by *[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")* on topic *[Send Invoice From Website To Customer](/forum/35-orders-management/895347-send-invoice-from-website-to-customer#295846 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks!")* The easiest way to do this is with Invoice Manager - [ extensions.joomla.org/extension/invoice-manager-for-hikashop/](https://extensions.joomla.org/extension/invoice-manager-for-hikashop/) --- ~ Deb Cinkus, CEO Polished Geek: more with monday․com eCommerce Business Process Automation Experts Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NTM0Ny1zZW5kLWludm9pY2UtZnJvbS13ZWJzaXRlLXRvLWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295835](#295835) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Send Invoice From Website To Customer](/forum/35-orders-management/895347-send-invoice-from-website-to-customer#295835 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks!")* Hello, The solution can be to : - manually create their orders via "Hikashop->Orders->Orders" with a status set to "Created" - set the "Payment of orders not paid immediately" option to YES via "Hikashop->System->Configuration->Main" Best regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NTM0Ny1zZW5kLWludm9pY2UtZnJvbS13ZWJzaXRlLXRvLWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") Topic Author - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 8 years 2 months ago [\#297084](#297084) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[Send Invoice From Website To Customer](/forum/35-orders-management/895347-send-invoice-from-website-to-customer#297084 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks!")* Thanks for the replies. Mohamed, I have all of that already set-up in the backend. How do I send the order to the customer so that they can pay? I don't see an option on the "Orders" page that allows you to do that. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NTM0Ny1zZW5kLWludm9pY2UtZnJvbS13ZWJzaXRlLXRvLWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14288 - - 8 years 2 months ago [\#297088](#297088) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Send Invoice From Website To Customer](/forum/35-orders-management/895347-send-invoice-from-website-to-customer#297088 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.10 I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal? Thanks!")* Hi, Just change the order status of the order to one of the order statuses enabled in the "unpaid" column of the System>Order statuses menu and activate the notification of the customer when you do. In such case, and provided that you selected a payment method in that order, the notification email to the customer will contain some text with a link to pay the order and the customer just has to click on the link to be redirected to the payment of the order. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NTM0Ny1zZW5kLWludm9pY2UtZnJvbS13ZWJzaXRlLXRvLWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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