[Skip to main content](#vessel-content) # The total of your order is below the xx minimum when it's not ## - **[hkymre](/forum/user/39658-hkymre "View hkymre's Profile")** - [![hkymre's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39658-hkymre "View hkymre's Profile") Topic Author - [ Offline](/forum/user/39658-hkymre) Less More - Posts: 11 - Thank you received: 2 - - 7 years 7 months ago [\#305293](#305293) by [hkymre](/forum/user/39658-hkymre "View hkymre's Profile") *[The total of your order is below the xx minimum when it's not](/forum/35-orders-management/897224-the-total-of-your-order-is-below-the-xx-minimum-when-its-not#305293 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum On shipping & payments there is a minimum value of £5 set. But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum")* was created by *[hkymre](/forum/user/39658-hkymre "View hkymre's Profile")* -- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum On shipping & payments there is a minimum value of £5 set. But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNC10aGUtdG90YWwtb2YteW91ci1vcmRlci1pcy1iZWxvdy10aGUteHgtbWluaW11bS13aGVuLWl0cy1ub3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 7 years 7 months ago [\#305300](#305300) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[The total of your order is below the xx minimum when it's not](/forum/35-orders-management/897224-the-total-of-your-order-is-below-the-xx-minimum-when-its-not#305300 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum On shipping & payments there is a minimum value of £5 set. But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum")* Hi, Note that you have an "include taxes" setting in your shipping/payment methods and if you have that setting turned off, then the check will be on the total without taxes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNC10aGUtdG90YWwtb2YteW91ci1vcmRlci1pcy1iZWxvdy10aGUteHgtbWluaW11bS13aGVuLWl0cy1ub3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hkymre](/forum/user/39658-hkymre "View hkymre's Profile")** - [![hkymre's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39658-hkymre "View hkymre's Profile") Topic Author - [ Offline](/forum/user/39658-hkymre) Less More - Posts: 11 - Thank you received: 2 - - 7 years 7 months ago [\#305307](#305307) by [hkymre](/forum/user/39658-hkymre "View hkymre's Profile") Replied by *[hkymre](/forum/user/39658-hkymre "View hkymre's Profile")* on topic *[The total of your order is below the xx minimum when it's not](/forum/35-orders-management/897224-the-total-of-your-order-is-below-the-xx-minimum-when-its-not#305307 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum On shipping & payments there is a minimum value of £5 set. But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum")* Thanks Nicolas It is the shipping module that's causing the issue. I removed the minimum from all shipping methods and the warning is being issued correctly by the payment methods. I'll test out the tax options for the shipping to try & fix it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNC10aGUtdG90YWwtb2YteW91ci1vcmRlci1pcy1iZWxvdy10aGUteHgtbWluaW11bS13aGVuLWl0cy1ub3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 7 years 7 months ago [\#305316](#305316) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[The total of your order is below the xx minimum when it's not](/forum/35-orders-management/897224-the-total-of-your-order-is-below-the-xx-minimum-when-its-not#305316 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum On shipping & payments there is a minimum value of £5 set. But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum")* Hello, Ok keep in touch, if there is something where we can help you. We are awaiting news from you. Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNC10aGUtdG90YWwtb2YteW91ci1vcmRlci1pcy1iZWxvdy10aGUteHgtbWluaW11bS13aGVuLWl0cy1ub3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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