[Skip to main content](#vessel-content) # Order Status Notification Email Subject Line ## - **[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")** - [![danpoole's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37335.jpg)](/forum/user/37335-danpoole "View danpoole's Profile") Topic Author - [ Offline](/forum/user/37335-danpoole) Less More - Posts: 64 - Thank you received: 3 - - - - [](http://www.dpwebdesign.com.au) - 7 years 6 months ago [\#305315](#305315) by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305315 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* was created by *[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")* -- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use? --- HikaShop: v.2.5.0 Joomla: v.3.4.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 6 months ago [\#305319](#305319) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305319 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* Hi, Yes, you want to use the tag {customer.name} and that will use the name from the Joomla user account. If you want the name entered in the billing address (since customer.name won't work for guest checkout as there is no user account), you can use {billing_address.address_firstname} {billing_address.address_lastname} Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")** - [![danpoole's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37335.jpg)](/forum/user/37335-danpoole "View danpoole's Profile") Topic Author - [ Offline](/forum/user/37335-danpoole) Less More - Posts: 64 - Thank you received: 3 - - - - [](http://www.dpwebdesign.com.au) - 7 years 6 months ago [\#305364](#305364) by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") Replied by *[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305364 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* Thank you for that it worked for the name but when I add this line {billing_address.address_firstname} {billing_address.address_lastname}: ORDER_CREATION_NOTIFICATION_SUBJECT The email subject line comes up like the following... Danny Poole: ORDER_CREATION_NOTIFICATION_SUBJECT It is not converting the language, is there something I have to add to "ORDER_CREATION_NOTIFICATION_SUBJECT" to make it translate? --- HikaShop: v.2.5.0 Joomla: v.3.4.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 6 months ago [\#305375](#305375) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305375 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* Hi, You should not add the tags directly in the subject of the email and you should leave the subject ORDER_CREATION_NOTIFICATION_SUBJECT. Instead, you want to do a translation override of that translation key ( [ www.hikashop.com/download/languages.html#modify](https://www.hikashop.com/download/languages.html#modify) ) and add the tags in the translation override. That way, it will work like you want. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")** - [![danpoole's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37335.jpg)](/forum/user/37335-danpoole "View danpoole's Profile") Topic Author - [ Offline](/forum/user/37335-danpoole) Less More - Posts: 64 - Thank you received: 3 - - - - [](http://www.dpwebdesign.com.au) - 7 years 6 months ago [\#305427](#305427) by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") Replied by *[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305427 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* Perfect, thanks, loving the Hikashop logical mind. --- HikaShop: v.2.5.0 Joomla: v.3.4.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")** - [![danpoole's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37335.jpg)](/forum/user/37335-danpoole "View danpoole's Profile") Topic Author - [ Offline](/forum/user/37335-danpoole) Less More - Posts: 64 - Thank you received: 3 - - - - [](http://www.dpwebdesign.com.au) - 7 years 6 months ago [\#305993](#305993) by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") Replied by *[danpoole](/forum/user/37335-danpoole "View danpoole's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305993 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* One more thing, now my client want me to add the details from a custom field, I tried the following but it didn't work. {user.studentfirstname} {user.studentlastname}: Your order No. %s is now %s at %s --- HikaShop: v.2.5.0 Joomla: v.3.4.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 6 months ago [\#305997](#305997) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Status Notification Email Subject Line](/forum/35-orders-management/897227-order-status-notification-email-subject-line#305997 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.16 Hi, is it possible to add the dame of the person that made the order to appear in the Order Status Notification Email Subject Line. Currently it is "ORDER_STATUS_NOTIFICATION_SUBJECT". I would like it to be something like "{TXT:ORDER_NAME} - ORDER_STATUS_NOTIFICATION_SUBJECT". Is this possible and if so what would I use?")* Hi, Supposing that it is a custom field of the table user, you'll want to use the tag: {customer.studentfirstname} Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5NzIyNy1vcmRlci1zdGF0dXMtbm90aWZpY2F0aW9uLWVtYWlsLXN1YmplY3QtbGluZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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