[Skip to main content](#vessel-content) # Order status for zero balance invoices ## - **[wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile")** - [![wouter.galia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52233-wouter-galia "View wouter.galia's Profile") Topic Author - [ Offline](/forum/user/52233-wouter-galia) Less More - Posts: 13 - Thank you received: 0 - - 7 years 4 months ago [\#308016](#308016) by [wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile") *[Order status for zero balance invoices](/forum/35-orders-management/897753-order-status-for-zero-balance-invoices#308016 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.1 Hi We have build a webshop where customers can place orders without making a payment. Every order is checked manually and when all the products are available the status is changed to confirmed. No online payments or invoices are needed. We have a problem when the order balance is zero because some products are free. In this case the status automatically changes to 'confirmed'. Can this be avoided? Every order should have the initial status 'created’. Regards Wouter")* was created by *[wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile")* -- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.1 Hi We have build a webshop where customers can place orders without making a payment. Every order is checked manually and when all the products are available the status is changed to confirmed. No online payments or invoices are needed. We have a problem when the order balance is zero because some products are free. In this case the status automatically changes to 'confirmed'. Can this be avoided? Every order should have the initial status 'created’. Regards Wouter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5Nzc1My1vcmRlci1zdGF0dXMtZm9yLXplcm8tYmFsYW5jZS1pbnZvaWNlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 7 years 4 months ago [\#308019](#308019) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order status for zero balance invoices](/forum/35-orders-management/897753-order-status-for-zero-balance-invoices#308019 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.1 Hi We have build a webshop where customers can place orders without making a payment. Every order is checked manually and when all the products are available the status is changed to confirmed. No online payments or invoices are needed. We have a problem when the order balance is zero because some products are free. In this case the status automatically changes to 'confirmed'. Can this be avoided? Every order should have the initial status 'created’. Regards Wouter")* Hi, Sure. This is done by the "validate free order" plugin that you can disable via the Joomla plugins manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5Nzc1My1vcmRlci1zdGF0dXMtZm9yLXplcm8tYmFsYW5jZS1pbnZvaWNlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile")** - [![wouter.galia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52233-wouter-galia "View wouter.galia's Profile") Topic Author - [ Offline](/forum/user/52233-wouter-galia) Less More - Posts: 13 - Thank you received: 0 - - 7 years 4 months ago [\#308031](#308031) by [wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile") Replied by *[wouter.galia](/forum/user/52233-wouter-galia "View wouter.galia's Profile")* on topic *[Order status for zero balance invoices](/forum/35-orders-management/897753-order-status-for-zero-balance-invoices#308031 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.1 Hi We have build a webshop where customers can place orders without making a payment. Every order is checked manually and when all the products are available the status is changed to confirmed. No online payments or invoices are needed. We have a problem when the order balance is zero because some products are free. In this case the status automatically changes to 'confirmed'. Can this be avoided? Every order should have the initial status 'created’. Regards Wouter")* Thank you Nicolas for this quick solution, that should do it! Regards Wouter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50Lzg5Nzc1My1vcmRlci1zdGF0dXMtZm9yLXplcm8tYmFsYW5jZS1pbnZvaWNlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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