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#   Customers email content

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- **[Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")**
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6 years 4 months ago [\#319818](#319818) by [Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")  *[Customers email content](/forum/35-orders-management/899998-customers-email-content#319818 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")* was created by *[Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")*

-- url of the page with the problem -- : [ www.luxminime.com](https://www.luxminime.com)
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18

Hi,

How can I add IBAN and BIC information to customers emails only when they choose this method of payment?

Regards,
Colin.

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- **[Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")**
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6 years 4 months ago [\#319822](#319822) by [Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")  Replied by *[Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile")* on topic *[Customers email content](/forum/35-orders-management/899998-customers-email-content#319822 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")*

Hi,

I'ts OK, I have sorted this out.

Thanks.

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- **[gus](/forum/user/39157-gus "View gus's Profile")**
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6 years 4 months ago -  6 years 4 months ago [\#319912](#319912) by [gus](/forum/user/39157-gus "View gus's Profile")  Replied by *[gus](/forum/user/39157-gus "View gus's Profile")* on topic *[Customers email content](/forum/35-orders-management/899998-customers-email-content#319912 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")*

Hi Colin,
I'm looking for the same thing, could you tell me how?
thanks, augusto

> Crashbandi wrote: Hi,
>
> I'ts OK, I have sorted this out.
>
> Thanks.

---

- page with issue: [ www.puntobenesseresrl.it](http://www.puntobenesseresrl.it)
- HikaShop Business 6.4.0 \[2603261144\]
- Joomla! 4.4.14 Stable \[ Pamoja \] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)

Last edit: 6 years 4 months ago by [gus](/forum/user/39157-gus "View gus's Profile").

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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6 years 4 months ago [\#319916](#319916) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Customers email content](/forum/35-orders-management/899998-customers-email-content#319916 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")*

Hi,

If you configure a payment method of the type "bank transfer" via the menu System>Payment methods, you'll see a "information" area where you can enter the necessary information (IBAN, BIC, etc) for the bank transfer. That will automatically be displayed at the end of the checkout, and in the email notification the customer will receive after the checkout.

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6 years 4 months ago [\#320349](#320349) by [gus](/forum/user/39157-gus "View gus's Profile")  Replied by *[gus](/forum/user/39157-gus "View gus's Profile")* on topic *[Customers email content](/forum/35-orders-management/899998-customers-email-content#320349 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")*

Dear Nicolas,

I've already configured that as you write.

In this post the OP asks for "e-mail notification". Sometimes happens that customers of mine call me because they have lost the page displayed with IBAN showed after checkout, and my question is:

is it possible, ONLY for customers that choose bank transfer, put in their notification mails the IBAN only if they choose Bank Transfer Payment?

---

- page with issue: [ www.puntobenesseresrl.it](http://www.puntobenesseresrl.it)
- HikaShop Business 6.4.0 \[2603261144\]
- Joomla! 4.4.14 Stable \[ Pamoja \] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)

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6 years 4 months ago [\#320395](#320395) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Customers email content](/forum/35-orders-management/899998-customers-email-content#320395 "-- url of the page with the problem -- :   www.luxminime.com  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18  Hi,  How can I add IBAN and BIC information to customers emails only when they choose this method of payment?  Regards, Colin.")*

Hi,

This is the code which displays that information in the preload section of the "order creation notification email: Code:

$unpaid_statuses = explode(',', $config->get('order_unpaid_statuses', 'created')); if(in_array($data->order_status, $unpaid_statuses) && !empty($data->order_payment_method) && $data->order_payment_method != 'collectondelivery') { ob_start(); if($data->cart->full_total->prices[0]->price_value_with_tax>0) echo '<p>' . JText::_('ORDER_VALID_AFTER_PAYMENT') . '</p>'; if(in_array($data->order_payment_method, array('banktransfer', 'check', 'purchaseorder'))) { $amount = $currencyHelper->format($data->cart->full_total->prices[0]->price_value_with_tax, $data->cart->order_currency_id); $paymentClass = hikashop_get('class.payment'); $payment = $paymentClass->get($data->order_payment_id); $information = $payment->payment_params->information; if(preg_match('#^[a-z0-9_]*$#i',$information)){ $information = JText::_($information); } if($data->order_payment_method=='banktransfer'){ echo '<p>' . JText::sprintf('PLEASE_TRANSFERT_MONEY',$amount).'<br/>'.$information.'<br/>'.JText::sprintf('INCLUDE_ORDER_NUMBER_TO_TRANSFER',$data->order_number) . '</p>'; }elseif($data->order_payment_method=='check'){ echo '<p>' . JText::sprintf('PLEASE_SEND_CHECK',$amount).'<br/>'.$information.'<br/>'.JText::sprintf('INCLUDE_ORDER_NUMBER_TO_CHECK',$data->order_number) . '</p>'; }elseif($data->order_payment_method=='purchaseorder'){ echo '<p>' . JText::sprintf('PLEASE_SEND_PURCHASEORDER',$amount).'<br/>'.$information.'<br/>'.JText::sprintf('INCLUDE_ORDER_NUMBER_TO_PURCHASEORDER',$data->order_number) . '</p>'; } } else { if($data->cart->full_total->prices[0]->price_value_with_tax>0 && hikashop_level(1) && $config->get('allow_payment_button',1)) { $pay_url = 'index.php?option=com_hikashop&ctrl=order&task=pay&order_id='.$data->order_id.$url_itemid; if(empty($customer->user_cms_id) && !empty($data->order_token)) { $pay_url .= '&order_token='.urlencode($data->order_token); } $pay_url = hikashop_frontendLink($pay_url); if($config->get('force_ssl',0) && strpos('https://',$pay_url) === false) { $pay_url = str_replace('http://','https://',$pay_url); } echo '<p><a href="'. $pay_url .'">'.JText::_('PAY_NOW') . '</a></p>'; } } $content = ob_get_clean(); $vars['ORDER_SUMMARY'] .= $content; }

Adding that same code at the end of the preload section of the "order notification" email should add what you want to the order notification emails.

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