[Skip to main content](#vessel-content) # Subtotal and Shipping charges not showing when shipping method is zero cost ## - **[wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile")** - [![wildweststudios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31720-wildweststudios "View wildweststudios's Profile") Topic Author - [ Offline](/forum/user/31720-wildweststudios) Less More - Posts: 75 - Thank you received: 7 - - 5 years 7 months ago [\#331090](#331090) by [wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile") *[Subtotal and Shipping charges not showing when shipping method is zero cost](/forum/35-orders-management/902242-subtotal-and-shipping-charges-not-showing-when-shipping-method-is-zero-cost#331090 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.25 Stable -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Firefox 86.0.1 I would like my subtotal and shipping charges to always show in both my Admin notification email and my customer's order creation email. Right now those lines only show if a shipping charge greater than zero is chosen at checkout. Using overrides, I have changed "HIKASHOP_SHIPPING" to 'Rush Charge', and "SUBTOTAL" to 'Product Total'. For example, when the user orders different products, then chooses our default $0 cost production method (which is really a shipping method), the subtotal and rush charge (shipping charge) lines are not shown at all. If they choose a shipping method with a cost to it then both subtotal and shipping charge (rush charge) show in the email. You can see both ways in my attached files.")* was created by *[wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile")* -- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.25 Stable -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Firefox 86.0.1 I would like my subtotal and shipping charges to always show in both my Admin notification email and my customer's order creation email. Right now those lines only show if a shipping charge greater than zero is chosen at checkout. Using overrides, I have changed "HIKASHOP_SHIPPING" to 'Rush Charge', and "SUBTOTAL" to 'Product Total'. For example, when the user orders different products, then chooses our default $0 cost production method (which is really a shipping method), the subtotal and rush charge (shipping charge) lines are not shown at all. If they choose a shipping method with a cost to it then both subtotal and shipping charge (rush charge) show in the email. You can see both ways in my attached files. - [ ![withoutrushcharge.jpg](/forum/attachment/52359) ](/forum/attachment/52359 "...rushcharge.jpg") [ ](/forum/attachment/52359?download=1 "...rushcharge.jpg") - [ ![withrushcharge.jpg](/forum/attachment/52360) ](/forum/attachment/52360 "...rushcharge.jpg") [ ](/forum/attachment/52360?download=1 "...rushcharge.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwMjI0Mi1zdWJ0b3RhbC1hbmQtc2hpcHBpbmctY2hhcmdlcy1ub3Qtc2hvd2luZy13aGVuLXNoaXBwaW5nLW1ldGhvZC1pcy16ZXJvLWNvc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 5 years 7 months ago [\#331119](#331119) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Subtotal and Shipping charges not showing when shipping method is zero cost](/forum/35-orders-management/902242-subtotal-and-shipping-charges-not-showing-when-shipping-method-is-zero-cost#331119 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.25 Stable -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Firefox 86.0.1 I would like my subtotal and shipping charges to always show in both my Admin notification email and my customer's order creation email. Right now those lines only show if a shipping charge greater than zero is chosen at checkout. Using overrides, I have changed "HIKASHOP_SHIPPING" to 'Rush Charge', and "SUBTOTAL" to 'Product Total'. For example, when the user orders different products, then chooses our default $0 cost production method (which is really a shipping method), the subtotal and rush charge (shipping charge) lines are not shown at all. If they choose a shipping method with a cost to it then both subtotal and shipping charge (rush charge) show in the email. You can see both ways in my attached files.")* Hi, You need to edit the emails via the menu System>Emails. There, you need to look at the bottom "preload" section of the email where the data is formatted. You'll see this line: Code: if(bccomp($data->cart->order_shipping_price,0,5) != 0){ that you can change to: Code: if(true){ so that the shipping fee row is always displayed. Similarily, you can change the line: Code: if(bccomp($data->cart->order_discount_price,0,5) != 0 || bccomp($data->cart->order_shipping_price,0,5) != 0 || bccomp($data->cart->order_payment_price,0,5) != 0 || ($data->cart->full_total->prices[0]->price_value!=$data->cart->full_total->prices[0]->price_value_with_tax) || !empty($data->cart->additional)){ to: Code: if(true){ so that the subtotal amount is always displayed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwMjI0Mi1zdWJ0b3RhbC1hbmQtc2hpcHBpbmctY2hhcmdlcy1ub3Qtc2hvd2luZy13aGVuLXNoaXBwaW5nLW1ldGhvZC1pcy16ZXJvLWNvc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile")** - [![wildweststudios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31720-wildweststudios "View wildweststudios's Profile") Topic Author - [ Offline](/forum/user/31720-wildweststudios) Less More - Posts: 75 - Thank you received: 7 - - 5 years 7 months ago [\#331138](#331138) by [wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile") Replied by *[wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile")* on topic *[Subtotal and Shipping charges not showing when shipping method is zero cost](/forum/35-orders-management/902242-subtotal-and-shipping-charges-not-showing-when-shipping-method-is-zero-cost#331138 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.25 Stable -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Firefox 86.0.1 I would like my subtotal and shipping charges to always show in both my Admin notification email and my customer's order creation email. Right now those lines only show if a shipping charge greater than zero is chosen at checkout. Using overrides, I have changed "HIKASHOP_SHIPPING" to 'Rush Charge', and "SUBTOTAL" to 'Product Total'. For example, when the user orders different products, then chooses our default $0 cost production method (which is really a shipping method), the subtotal and rush charge (shipping charge) lines are not shown at all. If they choose a shipping method with a cost to it then both subtotal and shipping charge (rush charge) show in the email. You can see both ways in my attached files.")* Ok great, I got it working. Thanks. The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwMjI0Mi1zdWJ0b3RhbC1hbmQtc2hpcHBpbmctY2hhcmdlcy1ub3Qtc2hvd2luZy13aGVuLXNoaXBwaW5nLW1ldGhvZC1pcy16ZXJvLWNvc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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