[Skip to main content](#vessel-content) # Order numbers out of sync ## - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") Topic Author - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 4 years 6 days ago [\#345863](#345863) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") *[Order numbers out of sync](/forum/35-orders-management/905209-order-numbers-out-of-sync#345863 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan")* was created by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* -- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTIwOS1vcmRlci1udW1iZXJzLW91dC1vZi1zeW5jP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 4 years 5 days ago - 4 years 5 days ago [\#345865](#345865) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order numbers out of sync](/forum/35-orders-management/905209-order-numbers-out-of-sync#345865 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan")* Hi, {id} means {order_id} for the "order number format" and {order_invoice_id} for the "invoice number format". The order_id is incremented when a new order is created. The order_invoice_id is incremented when an order is confirmed (usually after a payment). So if an order is created but not confirmed, the order_id will be incremented but not the order_invoice_id and thus if you use {id} for both formats you'll get a discrepency. If you want the invoice number format setting to use the order_id, then you need to use {order_id} instead of {id} Last edit: 4 years 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTIwOS1vcmRlci1udW1iZXJzLW91dC1vZi1zeW5jP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") Topic Author - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 4 years 5 days ago [\#345886](#345886) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Replied by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* on topic *[Order numbers out of sync](/forum/35-orders-management/905209-order-numbers-out-of-sync#345886 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan")* Thank you very much. That makes sense. Is there any risk to changing order/invoice number format now? Will it change old old orders or just the future ones? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTIwOS1vcmRlci1udW1iZXJzLW91dC1vZi1zeW5jP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 4 years 2 days ago [\#345910](#345910) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order numbers out of sync](/forum/35-orders-management/905209-order-numbers-out-of-sync#345910 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan")* Hi, It won't change the old orders, only the future ones. There is no risk. The following user(s) said Thank You: [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTIwOS1vcmRlci1udW1iZXJzLW91dC1vZi1zeW5jP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") Topic Author - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 3 years 11 months ago [\#346372](#346372) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Replied by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* on topic *[Order numbers out of sync](/forum/35-orders-management/905209-order-numbers-out-of-sync#346372 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : ‎3.10 Hello, We have our Order number format and Invoice number format both set to W{id} so the order and invoice number are the same. Recently an employee accidentally created an order and then deleted it now the invoice id is always 1 lower than the order id. For example: Order number: W600 Invoice number: W599 ID: 600 Why is this the case if we are using W{id} as the format for both? Shouldn't this match the orders ID column? Thanks, Nathan")* Thank you. I forgot to respond to this but it worked! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTIwOS1vcmRlci1udW1iZXJzLW91dC1vZi1zeW5jP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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