[Skip to main content](#vessel-content) # variant null value issue ## - **[dmccrearyhika](/forum/user/32373-dmccrearyhika "View dmccrearyhika's Profile")** - [![dmccrearyhika's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32373-dmccrearyhika "View dmccrearyhika's Profile") Topic Author - [ Offline](/forum/user/32373-dmccrearyhika) Less More - Posts: 23 - Thank you received: 0 - - 3 years 9 months ago - 3 years 9 months ago [\#349230](#349230) by [dmccrearyhika](/forum/user/32373-dmccrearyhika "View dmccrearyhika's Profile") *[variant null value issue](/forum/35-orders-management/905887-variant-null-value-issue#349230 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : NONE is not an acceptable value We allow a customer to choose 0, 1, 2 or 3 different custom embroideries on a number of products. To do that we add an option which is another product with four variants. None - One - Two - Three The problem which has just appeared after PHP and Hikashop updates is that the NONE value (a customer who wants no custom embroidery) now tosses up, briefly, an error message that NONE is not an acceptable value... or something like that. I solved the problem by assigning a value to the NONE variant of 0.01 USD as that variant will not accept zero as a value. This did not happen before. What is the fix???? thanks")* was created by *[dmccrearyhika](/forum/user/32373-dmccrearyhika "View dmccrearyhika's Profile")* -- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : NONE is not an acceptable value We allow a customer to choose 0, 1, 2 or 3 different custom embroideries on a number of products. To do that we add an option which is another product with four variants. None - One - Two - Three The problem which has just appeared after PHP and Hikashop updates is that the NONE value (a customer who wants no custom embroidery) now tosses up, briefly, an error message that NONE is not an acceptable value... or something like that. I solved the problem by assigning a value to the NONE variant of 0.01 USD as that variant will not accept zero as a value. This did not happen before. What is the fix???? thanks - [ ![option.jpg](/forum/attachment/56501) ](/forum/attachment/56501 "option.jpg") [ ](/forum/attachment/56501?download=1 "option.jpg") - [ ![variants_zero.jpg](/forum/attachment/56502) ](/forum/attachment/56502 "variants_zero.jpg") [ ](/forum/attachment/56502?download=1 "variants_zero.jpg") - [ ![product_pulldown.jpg](/forum/attachment/56503) ](/forum/attachment/56503 "...t_pulldown.jpg") [ ](/forum/attachment/56503?download=1 "...t_pulldown.jpg") Last edit: 3 years 9 months ago by [dmccrearyhika](/forum/user/32373-dmccrearyhika "View dmccrearyhika's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNTg4Ny12YXJpYW50LW51bGwtdmFsdWUtaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86365 - Thank you received: 14297 - - 3 years 9 months ago [\#349237](#349237) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[variant null value issue](/forum/35-orders-management/905887-variant-null-value-issue#349237 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : NONE is not an acceptable value We allow a customer to choose 0, 1, 2 or 3 different custom embroideries on a number of products. To do that we add an option which is another product with four variants. None - One - Two - Three The problem which has just appeared after PHP and Hikashop updates is that the NONE value (a customer who wants no custom embroidery) now tosses up, briefly, an error message that NONE is not an acceptable value... or something like that. I solved the problem by assigning a value to the NONE variant of 0.01 USD as that variant will not accept zero as a value. This did not happen before. What is the fix???? thanks")* Hi, Could you provide the exact error message you get ? Also, please try turning on the "debug" setting of the Joomla configuration and trying again. You shuold hopefully get more information when that error message is displayed. 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