[Skip to main content](#vessel-content) # Set order status for free product to "Confirmed" ## - **[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")** - [![huwhuw's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35272.jpg)](/forum/user/35272-huwhuw "View huwhuw's Profile") Topic Author - [ Offline](/forum/user/35272-huwhuw) Less More - Posts: 84 - Thank you received: 9 - - 3 years 4 days ago [\#356323](#356323) by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") *[Set order status for free product to "Confirmed"](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356323 "-- HikaShop version -- : 5 -- Joomla version -- : 4.4.0 -- PHP version -- : 8.1 Hi I wish to set my free product order status directly to "confirmed" how can this be achieved? currently it gets set to "Created" Also when i manually change my order to confirmed in the backend and notify the user via email the value of the custom field (item / textarea) does not show in the email: Order Status / Order Notification and Payment Notification mails have the following line added. Your message: {LINEVAR:product.personalmessageitem} ")* was created by *[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")* -- HikaShop version -- : 5 -- Joomla version -- : 4.4.0 -- PHP version -- : 8.1 Hi I wish to set my free product order status directly to "confirmed" how can this be achieved? currently it gets set to "Created" Also when i manually change my order to confirmed in the backend and notify the user via email the value of the custom field (item / textarea) does not show in the email: Order Status / Order Notification and Payment Notification mails have the following line added. <!--{END:ORDER_FOOTER}--> </table> <p> Your message: {LINEVAR:product.personalmessageitem} </p> Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNzIxNy1zZXQtb3JkZXItc3RhdHVzLWZvci1mcmVlLXByb2R1Y3QtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14288 - - 3 years 4 days ago [\#356326](#356326) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Set order status for free product to "Confirmed"](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356326 "-- HikaShop version -- : 5 -- Joomla version -- : 4.4.0 -- PHP version -- : 8.1 Hi I wish to set my free product order status directly to "confirmed" how can this be achieved? currently it gets set to "Created" Also when i manually change my order to confirmed in the backend and notify the user via email the value of the custom field (item / textarea) does not show in the email: Order Status / Order Notification and Payment Notification mails have the following line added. Your message: {LINEVAR:product.personalmessageitem} ")* Hi, If you want free orders to be automatically confirmed, you need to activate the "validate free orders" plugin via the Joomla plugins manager. Regarding the tag {LINEVAR:product.personalmessageitem}, you're saying that your custom field is of the table "item". In that case, your tag should be {LINEVAR:item.personalmessageitem} Also, LINEVAR tags can only be added between {START:PRODUCT_LINE} and {END:PRODUCT_LINE} You placed it outside these tags, so the system won't be able to display the value. I would rather recommend to place it after the tag: {LINEVAR:PRODUCT_DETAILS} Note also that the system can already display custom item fields in the emails with the email display settings you can see when you edit the custom field via the menu Display>Custom fields. When you activate these email display settings, the custom fields will be displayed by the {LINEVAR:PRODUCT_DETAILS} tag, so in that case you actually don't need to do any email modification. The following user(s) said Thank You: [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwNzIxNy1zZXQtb3JkZXItc3RhdHVzLWZvci1mcmVlLXByb2R1Y3QtdG8tY29uZmlybWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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