[Skip to main content](#vessel-content) # Produktmenge wird im Bestell Mail nicht angezeigt ## - **[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")** - [![flyer04's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32692-flyer04 "View flyer04's Profile") Topic Author - [ Offline](/forum/user/32692-flyer04) Less More - Posts: 11 - Thank you received: 2 - - 1 year 11 months ago [\#364136](#364136) by [flyer04](/forum/user/32692-flyer04 "View flyer04's Profile") *[Produktmenge wird im Bestell Mail nicht angezeigt](/forum/35-orders-management/908805-produktmenge-wird-im-bestell-mail-nicht-angezeigt#364136 "-- url of the page with the problem -- : aromawelt.com -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Mozilla Firefox Hallo Die Produktmenge wird im Bestell Mail nicht angezeigt. Woran kann das liegen oder wo kann ich das einstellen? Besten Dank für Ihre Hilfe Ralph ----- Hello The product quantity is not displayed in the order email. What could be the reason for this or where can I set it? Thank you very much for your help Ralph")* was created by *[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")* -- url of the page with the problem -- : [ aromawelt.com](https://aromawelt.com) -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Mozilla Firefox Hallo Die Produktmenge wird im Bestell Mail nicht angezeigt. Woran kann das liegen oder wo kann ich das einstellen? Besten Dank für Ihre Hilfe Ralph --- Hello The product quantity is not displayed in the order email. What could be the reason for this or where can I set it? Thank you very much for your help Ralph - [ ![Screenshot2024-10-28141053.png](/forum/attachment/59937) ](/forum/attachment/59937 "...0-28141053.png") [ ](/forum/attachment/59937?download=1 "...0-28141053.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwODgwNS1wcm9kdWt0bWVuZ2Utd2lyZC1pbS1iZXN0ZWxsLW1haWwtbmljaHQtYW5nZXplaWd0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 1 year 11 months ago [\#364137](#364137) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Produktmenge wird im Bestell Mail nicht angezeigt](/forum/35-orders-management/908805-produktmenge-wird-im-bestell-mail-nicht-angezeigt#364137 "-- url of the page with the problem -- : aromawelt.com -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Mozilla Firefox Hallo Die Produktmenge wird im Bestell Mail nicht angezeigt. Woran kann das liegen oder wo kann ich das einstellen? Besten Dank für Ihre Hilfe Ralph ----- Hello The product quantity is not displayed in the order email. What could be the reason for this or where can I set it? Thank you very much for your help Ralph")* Hi, I've never seen that. Looking at your screenshot, it seems that you've customized the email. Go in the menu System>Emails and edit the email. Normally, the quantity is displayed by the tag {LINEVAR:PRODUCT_QUANTITY} in the HTML version. Do you still have it ? Did you change the line where that tag is ? The default is: Code: <td style="border-bottom:1px solid #ddd;padding-bottom:3px;text-align:right">{LINEVAR:PRODUCT_QUANTITY}</td> Also, this tag is filled with the line: Code: 'PRODUCT_QUANTITY' => $item->order_product_quantity, in the preload of the email. Do you still have that code in the preload section ? These are the things I would recommend checking first. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwODgwNS1wcm9kdWt0bWVuZ2Utd2lyZC1pbS1iZXN0ZWxsLW1haWwtbmljaHQtYW5nZXplaWd0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")** - [![flyer04's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32692-flyer04 "View flyer04's Profile") Topic Author - [ Offline](/forum/user/32692-flyer04) Less More - Posts: 11 - Thank you received: 2 - - 1 year 11 months ago [\#364150](#364150) by [flyer04](/forum/user/32692-flyer04 "View flyer04's Profile") Replied by *[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")* on topic *[Produktmenge wird im Bestell Mail nicht angezeigt](/forum/35-orders-management/908805-produktmenge-wird-im-bestell-mail-nicht-angezeigt#364150 "-- url of the page with the problem -- : aromawelt.com -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Mozilla Firefox Hallo Die Produktmenge wird im Bestell Mail nicht angezeigt. Woran kann das liegen oder wo kann ich das einstellen? Besten Dank für Ihre Hilfe Ralph ----- Hello The product quantity is not displayed in the order email. What could be the reason for this or where can I set it? Thank you very much for your help Ralph")* Thank you for your quick reply I checked all the tags in the emails and everything seems to be correct. I also overwrote the templates from another Hikashop installation as a test. Unfortunately, the problem still exists. I probably missed something somewhere. I'll keep looking and get back to you if necessary. Many thanks Ralph Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwODgwNS1wcm9kdWt0bWVuZ2Utd2lyZC1pbS1iZXN0ZWxsLW1haWwtbmljaHQtYW5nZXplaWd0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")** - [![flyer04's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32692-flyer04 "View flyer04's Profile") Topic Author - [ Offline](/forum/user/32692-flyer04) Less More - Posts: 11 - Thank you received: 2 - - 1 year 11 months ago [\#364155](#364155) by [flyer04](/forum/user/32692-flyer04 "View flyer04's Profile") Replied by *[flyer04](/forum/user/32692-flyer04 "View flyer04's Profile")* on topic *[Produktmenge wird im Bestell Mail nicht angezeigt](/forum/35-orders-management/908805-produktmenge-wird-im-bestell-mail-nicht-angezeigt#364155 "-- url of the page with the problem -- : aromawelt.com -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Mozilla Firefox Hallo Die Produktmenge wird im Bestell Mail nicht angezeigt. Woran kann das liegen oder wo kann ich das einstellen? Besten Dank für Ihre Hilfe Ralph ----- Hello The product quantity is not displayed in the order email. What could be the reason for this or where can I set it? Thank you very much for your help Ralph")* Hello I have solved the problem. When searching the forum I found the following post. [ www.hikashop.com/forum/orders-management...quantity-number.html](https://www.hikashop.com/forum/orders-management/872690-order-admin-notification-no-quantity-number.html) It was just a typo ![:-)](/media/kunena/emoticons/9.png ":-)") ("{LINEVAR:PRODUCT_QUANTIY}" by "{LINEVAR:PRODUCT_QUANTI**T**Y}" ) Best regards Ralph The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwODgwNS1wcm9kdWt0bWVuZ2Utd2lyZC1pbS1iZXN0ZWxsLW1haWwtbmljaHQtYW5nZXplaWd0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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